Ian has been in the payroll profession for over 30 years, processing payrolls from all sectors, large and small. He moved from hands-on exposure in 2011 to becoming a consultant involved in educating the profession using experience and up-to-date knowledge to impart this information to UK professionals. However, this cannot be achieved without knowing how the profession works on a day-to-day basis, and involvement with hands-on administration is essential. Plus, he works with software providers, vital as accurate and complaint products actually do a lot of the hard work for the profession. Ian approaches education and communication very much from the perspective of how this will impact the software, the employer, and the worker. So, whilst the legislation is vital, compliance and effective communication are paramount. Ian is a Companion of the Institute for Certified Bookkeepers (ICB) and a committee member of the British Computer Society (BCS).