The PEACE Interviewing Method for Workplace Investigation 1 Credit
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Employers need thorough investigations to effectively address workplace behavior concerns. Having reporting channels like hotlines is just the beginning; a proper investigation provides management with the facts needed for fair decisions and shows a commitment to addressing employee issues.
Investigating and resolving allegations correctly strengthens and protects your organization. The objectives and scope of investigations can vary widely, but the overriding purpose remains the same: to uncover relevant facts. While each investigation may be unique, following standard techniques ensures a fair, transparent, and consistent process. This commitment to fairness and transparency not only strengthens your organization but also reassures all parties involved that the process is conducted with integrity.
The PEACE interview model offers a non-accusatory, information-gathering approach to investigative interviewing. It consists of five key steps: preparation and planning, engagement and explanation, account, clarification, challenge, and closure, followed by evaluation. Adopting this model helps facilitate an effective investigation and ensures the process is conducted with integrity and precision.
Key topics discussed in this Course:
Dive into this engaging CPE course that unveils a unique five-stage process for effective investigations. Discover how to build rapport and facilitate an uninterrupted narrative from suspects before revealing any evidence of inconsistencies.Â
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Meric Bloch is the Principal of Winter Investigations, a consulting firm specializing in workplace investigations design and implementation.
Meric has designed, implemented, and managed workplace-investigations processes for multinational public companies. He has trained thousands of HR and compliance professionals to conduct workplace investigations.
Meric has personally conducted over 800 internal investigations of fraud and serious workplace misconduct globally. Meric is an adjunct professor at Fordham University School of Law. He was an instructor for the Society of Corporate Compliance and Ethics Academy for ten years, where he taught the module on workplace investigations.
Meric holds Bachelor of Arts and Juris Doctor degrees from New York University. He is a Certified Fraud Examiner, a Professional Certified Investigator, a Certified Financial Crime Specialist, a Certified Information Privacy Professional, and has the Corporate Compliance and Ethics Professional – Fellow designation.
Meric is the author of four books on investigations: The Art of Investigations; In the Arena; Workplace Investigations: Techniques and Strategies for Investigators and Compliance Officers; Investigative Interviewing, and The First Information Is Wrong. He also wrote chapters in the Bribery and Corruption Casebook and The Complete Compliance and Ethics Manual.
Meric has published numerous articles on investigations topics and is a frequent public speaker on the workplace-investigations process.
You can learn more about Meric by visiting his website: www.winterinvestigations.org.
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