Course Description
In an era of smartphones and on-demand everything, local businesses are collectively coming to a rather daunting understanding—online reviews could make or break a business.
The way customers seek out and do business has shifted dramatically over the past few years, and with it, their expectations. Recent studies have shown that customers expect more convenience and technological access than ever before. And they’re more willing to leave a business if their expectations aren’t met.
If you want to stay competitive and win customers before they even walk into the store, you’ll need to revamp your customer journey from the perspective of a modern consumer.
In this live CPE webinar join Podium experts to learn about 6 local SEO myths that need busting and find out how you can improve your online reputation accordingly. This continuing education course also gives you access to information related to:
- New consumer trends
- A guide to improving your GMB listing
- And a step-by-step on gathering more high-quality reviews
Learning Objectives
- To identify ways to improve online business reputation
- To identify new consumer trends
- To gain knowledge about gathering online reviews
- To discuss how to grow business with the help of online reputation
Who Should Attend?
- Accounting Firm
- Bookkeepers & Accountants & Tax Preparers
- Business Owner
- California Registered Tax Professional
- CEO
- Certified Fraud Examiner
- Certified Public Accountant (CPA)
- Certified Valuation Analysts
- CFO/Controller
- Chartered Global Management Accountant
- Chartered Professional Accountant
- CPA (Industry)
- CPA - Mid Size Firm
- CPA - Small Firm
- CPA in Business
- Entrepreneurial Accountant
- Entrepreneurial CPA
- Personal Financial Specialist
- Tax Professionals
- Trust & Estate Tax Professional
- Young CPA
