Conflict Resolution in the Workplace

Christopher Salem

CRS Group Holdings, LLC

Wednesday, March 24, 2021 | 03:00 PM EST

  • CPA

2 CPE

$20

Subject Area

Personal Development

Webinar Qualifies For

2 CPE credit of Personnel / Human Resources for all CPAs

2 General Educational credit for Tax Professionals / Bookkeepers / Accountants

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Course Description

Every workplace has conflict. Working together is far more complicated today than it had been a few years ago. Today we are working with people of different ages, genders and cultures who come to us from all over the world. Hence resolving workplace conflict has become an essential role of executives and managers in any organization today. Participants will learn the different types of conflict and the process to diagnose, understand and resolve these conflicts. Learning how to handle disputes and conflict effectively is a necessary skill for anyone both personally and professionally.

Key topics: 

  • Tips to help you deal with different types of people
  • Understand how effective communication on a consistent basis will reduce the conflict to healthy levels.
  • Explore different types of personalities, styles of thinking, and forms of interaction
  • Relate and understand others from any generation type and background
  • Diagnose and apply effective ways to resolve conflict for better outcomes

Learning Objectives

  • To diagnose and apply effective ways to resolve conflict for better outcomes
  • To efficiently deal with different people from different generation type or background
  • To develop effective communication on a consistent basis in order to reduce conflict to healthy levels

Who Should Attend?

  • CPA - Small Firm
  • CPA - Mid Size Firm
  • Accounting Firm
  • CPA (Industry)
  • HR Professionals
  • Bookkeepers & Accountants & Tax Preparers
  • Human Resources Manager