Course Description
How do you build relationships with people inside and outside your organization?
How does your behavior influence the way that you interact with others?
How does others’ behavior influence the way you react to certain events?
How does their behavior influence you?
From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.
What if you could learn the secrets of dealing with ANY type of behavioral response and social interaction style?
Some people are naturally great with other people. However, for most people, it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting.
Effective leaders are distinguished by their emotional and social intelligence. Emotional and social intelligence helps business leaders successfully address fundamental challenges in a changing workplace and drive performance.
This CPE webinar explores the psychology behind what really motivates and influences your co-workers, colleagues, and customers. You will discover what really makes people tick, how they perceive and react to different situations, and why they behave the way they do.
Through this CPE Personal Development course, you’ll learn how to inspire top performance, gain trust, win confidence and build lasting relationships – more effectively and with great results.
Learning Objectives
- To identify the four different social interaction styles and understand how all four styles operate.
- To recognize the social interaction styles of others to understand how to get on with different styles more effectively.
- To describe ways to work more effectively with each Social Interaction Style.
- To determine where, when, and why conflict and problems may arise.
- To assess strategies for typical situations that require you to influence and communicate with all the social interaction styles.
- To examine ways to increase your power through understanding assertiveness and emotional management.
Recommended For
- This CPE course is recommended for CPAs, CMAs, Managers, Team Leaders, Beginners, and HR professionals interested in learning powerful tactics that can be used to inspire people and build successful relationships within the organization.
Who Should Attend?
- Certificate in Investment Performance Management
- Certified Fraud Examiner
- Certified Public Accountant (CPA)
- Chartered Financial Analyst
- CPA (Industry)
- CPA - Mid Size Firm
- CPA - Small Firm
- HR Professionals
- Human Resources Manager
- Young CPA
