CPE PACKAGES (Incl. Ethics) for Multiple States and Qualifications @ $4/credit. CLICK HERE to view.

Email Etiquette

  • CPA (CA)
  • CRMA
  • CIA
  • CMA
  • CPA (US)
  • CFE
Email Etiquette

1.5 Credits

$15

Subject Area

Communications & Marketing

Webinar Qualifies For

1.5 CPE credit of Communication and Marketing for all CPAs

1.5 CPE credit for Certified Management Accountants (CMA)

1.5 CPE credit for Certified Internal Auditors (CIA)

1.5 CPD credit (Verifiable) for Canadian CPAs

1.5 CPE credit for Certification in Risk Management Assurance (CRMA)

1.5 CPE credit for Certified Fraud Examiners (CFEs)

1.5 General Educational credit for Tax Professionals / Bookkeepers / Accountants

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Course Description

In almost every profession, email is the biggest part of a person’s day. In a world when most of us have become reliant on internet-based communication, it matters how we represent ourselves. Unprofessional business email behavior has the potential to sabotage your reputation and have damaging consequences.

Email etiquette refers to the code of conduct that guides one’s behavior while writing and/or answering emails. These principles are intended to demonstrate professionalism and mutual respect between those exchanging emails. By mastering the etiquette of email communication, you can create a workplace that is more productive and more professional.

In this Communication Online CPE webinar, we will cover the “dos and don’ts” relating to the following items:

  • Conventional aspects like response time, subject line, attachments, urgency and important marking, following up, etc.
  • Writing aspects like email length, proofreading, use of acronyms and abbreviations, etc.
  • Professionalism in terms of formality and tone
  • Business aspects like automatic replies, out-of-office messages, reply time, CC, reply to all, etc.
  • Timing of emails and when to use a call instead

Learning Objectives

  • To recognize a writing style that is friendly, yet professional
  • To identify the etiquettes of email communication
  • To explore how you can adopt a writing style you need
  • To envision how your readers want your emails to look
  • To recognize tools to increase the percentage of your emails that receive a reply

Who Should Attend?

  • Accounting and audit managers/practitioners
  • Auditors
  • Certified Fraud Examiner
  • Certified Management Accountant
  • Certified Public Accountant
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Young CPA

Testimonial

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