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Regulation E – The Basics and Error Resolution

  • Accountant
  • CRMA
  • CIA
  • CMA
  • CPA (US)
  • IAP
  • QIAL
  • CFIRS
  • CWS
  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Course Description

In this CPE webinar, the basics of Regulation E will be covered, which includes some basic definitions, such as consumer account and access device.

Speaker Donna Olheiser will discuss and define the limits of liability and who is liable for what amount while providing some real-life scenarios. Details on the error resolution process for consumer notification to the financial institution, research time involved, and the timing of providing provisional credit; included will be guidelines on the “what if” there is no error, and providing notice to the consumer, and any overdraft protection relating to that provisional credit being reversed. 

Included in the discussion will be the liability (maximum amounts) of the consumer and financial institution when there is the loss of a debit card.

As a financial institution, you have responsibilities and liabilities under Regulation E for your consumer accounts when there are unauthorized transactions. Regulation E contains an error resolution process for electronic payments posted to consumers’ accounts. In this CPE course, the basics of Regulation E will be covered, which includes some basic definitions, such as consumer account and access device.

This CPE business law course is an opportunity for attendees to apply the basics of Regulation E and the error resolution timeframes and processes as provided in this webinar, as the trainer walks attendees through some real-life scenarios.

Learning Objectives

  • To discuss timeframes for the consumer when reporting errors to the financial institution.
  • To explain consumer liability and responsibility for unauthorized transactions.
  • To discuss loss or theft of Debit card and liability of which party for those transactions not authorized.
  • To analyze financial Institution liability and responsibility when handling errors in consumer accounts.
  • To identify what is covered by Regulation E and what is not covered.
  • To list details on “What is an Error”.
  • To describe the maximum dollar amount of liability for a lost or stolen access device (both consumer and FI).
  • To define the Error Resolution Process including timeframes.

Recommended For

  • This Online CPE webinar is recommended for CPAs, CMAs, CGFMs, CIAs, IAPs, QIALs, CFEs, CEOs, Accountants, CFOs, Business Owners, Business Managers, Financial Institution Professionals, Banking Operations Managers and Staff, and Other individuals who want to understand everything about Regulation E.
  • This CPE course is also helpful for Aspiring AAPs and current AAPs (Accredited ACH Professionals), Banking Managers/ Supervisors, and other professionals interested in updating knowledge regarding Regulation E.

Who Should Attend?

  • Accountant
  • Accounting and audit managers/practitioners
  • Business Owner
  • Certified Management Accountant (CMA)
  • Certified Public Accountant (CPA)
  • CPA (Industry)
  • CPA - Large Firm
  • CPA - Mid Size Firm
  • Finance Pros
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1.5 General Credit for Accountant/Bookkeeper/Tax Professionals
  • 1.5 CPE Credit for Certification in Risk Management Assurance (CRMA)
  • 1.5 CPE Credit for Certified Internal Auditors (CIA)
  • 1.5 CPE Credit for Certified Management Accountants (CMA)
  • 1.5 CPE Credit of Business Law for Certified Public Accountants (CPA-US)
  • 1.5 CPE Credit for Internal Audit Practitioner (IAP)
  • 1.5 CPE Credit for Qualification in Internal Audit Leadership (QIAL)
  • 1.5 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1.5 CE Credit for Certified Wealth Strategist (CWS)

Additional details

  • Course Level :
    Basic
  • Credits :
    1.5
  • Instructional Method :
    Group Internet Based
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Donna Olheiser

, Dynamic Mastership, LLC

Donna founded Dynamic Mastership, LLC in December 2014 to utilize her 24+ years’ experience in the financial services industry, by sharing her passion for training financial institutions and organizations on the Rules and processes for electronic payments (with her specialty being ACH payments). She holds the Accredited ACH Professional (AAP) designation (achieved in 2004). 

Donna’s experience before founding Dynamic Mastership, includes 9 years’ serving as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years with the Federal Reserve Bank of Minneapolis in various departments, where she started her training career as the Training and Development Specialist in 2003.

Donna is a certified Master Trainer who continually uses her extensive knowledge, experience, enthusiasm, and passion for transferring payment processing details, while using the adult learning theory is remarkable! Her training style has helped many payment professionals remain consistently informed of the NEW and ever-changing NACHA Operating Rules and explaining how the Rules apply when performing daily operational tasks including complex return and exception processing. She incorporates scenarios and examples in her detailed training, so the Rules are easy to comprehend and apply to real-life day-to-day ACH processing. Donna’s ability to engage the learner through the entire training event helps the adult learner apply what they have learned during and after each training session.

About Company

Dynamic Mastership, LLC

www.dynamicmastership.com/

Scheduled webinar training sessions on various ACH operations processes by an Accredited ACH Professional (AAP). Also offering customized training programs tailored to your organization’s needs, specializing in ACH electronic payment processing, Reg E and Federal Government ACH processing, customer service soft skills, workflow efficiency, and more.

We offer online training webinars and courses, and have the ability to offer in-person workshops on-site at your facility (or locations near you in major cities) to maximize content deliverability and retention (subject to COVID-19 restrictions and CDC guidance).

Donna K Olheiser, AAP is an expert with years of experience on preparing an individual for sitting for the AAP Exam (administered by NACHA annually in October each year). We can help you prepare to successfully pass the AAP Exam.

Stay tuned for more details on an AAP Exam Prep Roadmap in 2021.

For personalized or individual training (for your organization or financial institution), please contact us today to learn more.

Faq

FAQs content

  • To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
  • Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
  • You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
  • Polling feature Not supported: If you are logging in through browser or web portal in the browser (zoom.us) it doesn’t support the polling feature. Please be advised the current polling feature can only be supported via Zoom desktop and mobile app. You can check the same here : https://support.zoom.us/hc/en-us/articles/203749865-Polling-for-webinars
  • This event may be a recorded rebroadcast of a live event done in past and the instructor will be available to answer your questions during/after the webinar.
  • If you still face the polling problem please don’t panic and provide your response in the chat and we shall consider the same for processing for credits. You can download Zoom by clicking on the mentioned link : https://zoom.us/download
  • Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • You can manage your continuing education certificates and credits through your certificate dashboard which is available when you are logged in to your account (LOGIN)
  • As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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Ratings and Review

4.5

43 Ratings

Excellent

25

Very Good

14

Average

4

Poor

0

Terrible

0

DM

Diosa Mcdowell, CIA

Apr 20th, 2022

This instructor provided relevant examples and demonstrations that allowed me to gain a deeper understanding of the topic.

MS

Mary Steirer, Accountant, CPA (US)

Apr 20th, 2022

This was a good review of the rules governing consumer's use of ACH and debit card transactions.

SG

Stan Gnoza

Apr 19th, 2022

overall a good experience

Regulation E – The Basics and Error Resolution

FREE

1.5 Credits

Subject Area

Business Law

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