The Art of Effective Communication

Cynthia Widlitze

Adduco consulting

Tuesday, March 30, 2021 | 02:30 PM EST

  • CPA Canada
  • CPA
  • CFE

1 CPE | 1 CPD

$10

Subject Area

Communications & Marketing

Webinar Qualifies For

1 CPE credit for Certified Fraud Examiners (CFEs)

1 CPE credit of Communication and Marketing for all CPAs

1 CPD credit (Verifiable) for Canadian CPAs

1 General Educational credit for Tax Professionals / Bookkeepers / Accountants

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Course Description

Too many people underestimate the power of communication and its’ impact on their business. It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Communication is also important within the business. Effective communication can help to foster a good working relationship between you and your staff, which can, in turn, improve morale and efficiency.  Worse yet, they don’t truly understand the key factors that contribute to effectively communicating. These key factors will be discussed in this 1 CPE webinar. Open your eyes, ears, and mouth during this webinar as you expand your knowledge and learn about creating better experiences for your customers and help grow your business. 

Key topics: 

  • What things should you say or not say?  
  • What behaviors should you exhibit or should you avoid? 
  • How do you get others’ attention and how do you keep it?  

This CPE webinar is for everyone looking to improve their communication and negotiation skills. It is a must-attend for business and firm owners, managers, practicing professionals.

Learning Objectives

  • To identify and improve upon the basic components of communication
  • To determine how to create lasting impressions
  • To list and cultivate techniques for building rapport

Who Should Attend?

  • CPA - Small Firm
  • CPA - Mid Size Firm
  • CPA (Industry)
  • Young CPA