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Unauthorized Returns Compliance R10 vs. R11

  • Accountant
  • CFE
  • CIA
  • CMA
  • CPA (US)
  • CFA
  • IAP
  • QIAL
  • CIPM
  • CFIRS
  • CWS
  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Course Description

Unauthorized returns can be confusing and time-consuming.

 

As an RDFI you have a right to returns when your account holder requests an entry to be returned because it is unauthorized. When sending unauthorized returns, it is crucial to comply with the NACHA Operating Rules. When returning an unauthorized entry, there are now options based on the explicit reason for the unauthorized return.

 

Are you up to date on the rules?

 

In this CPE webinar, the speaker will cover all the recently approved changes and details for returning an unauthorized transaction, that may be authorized but something may just not “be right” with the entry itself (date different/dollar amount different, including the details on the newly repurposed R11 Return Reason Code.

 

Differentiating between the specific reasons for sending an unauthorized Entry (using R10 or R11) is crucial when sending the right message back to the originating company to help them further identify the specifics of “why” the Entry is being returned.

Learning Objectives

  • To identify what an unauthorized transaction is and how this helps you when returning unauthorized transactions.
  • To list the steps to the entire ACH return process.
  • To define each step to remain in compliance with the NACHA operating rules.
  • To list the options for unauthorized ACH return reason codes (R10 & R11).
  • To outline the specifics when returning unauthorized ACH entries regarding timing and details on any paperwork needed.

Recommended For

  • This Online CPE webinar is recommended for CPAs, CMAs, CGFMs, CIAs, IAPs, QIALs, CFEs, CEOs, Accountants, CFOs, Business Owners, Business Managers, Financial Institution Professionals, Banking Operations Managers and Staff, and Other individuals who want to understand everything about unauthorized returns compliances.

Who Should Attend?

  • Business Owner
  • CEO
  • Certified Management Accountant (CMA)
  • Certified Public Accountant (CPA)
  • CFO/Controller
  • CPA - Large Firm
  • CPA - Mid Size Firm

Course Qualification

Webinar Qualifies For

  • 1.5 CPE Credit of Business Law for Certified Fraud Examiner (CFE)
  • 1.5 CPE Credit of Business Law for Certified Government Financial Manager (CGFM)
  • 1.5 CPE Credit for Certified Internal Auditors (CIA)
  • 1.5 CPE Credit of Business Law for Certified Management Accountants (CMA)
  • 1.5 CPE Credit of Business Law for Certified Public Accountants (CPA-US)
  • 1.5 CPE Credit for Internal Audit Practitioner (IAP)
  • 1.5 CPE Credit for Qualification in Internal Audit Leadership (QIAL)
  • 1.5 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1.5 CE Credit for Certified Wealth Strategist (CWS)
  • 1.5 General Credit for Accountant/Bookkeeper/Tax Professionals

Additional details

  • Course Level :
    Basic
  • Credits :
    1.5
  • Instructional Method :
    Group Internet Based
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Donna Olheiser

, Dynamic Mastership, LLC

Donna founded Dynamic Mastership, LLC in December 2014 to utilize her 24+ years’ experience in the financial services industry, by sharing her passion for training financial institutions and organizations on the Rules and processes for electronic payments (with her specialty being ACH payments). She holds the Accredited ACH Professional (AAP) designation (achieved in 2004). 

Donna’s experience before founding Dynamic Mastership, includes 9 years’ serving as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years with the Federal Reserve Bank of Minneapolis in various departments, where she started her training career as the Training and Development Specialist in 2003.

Donna is a certified Master Trainer who continually uses her extensive knowledge, experience, enthusiasm, and passion for transferring payment processing details, while using the adult learning theory is remarkable! Her training style has helped many payment professionals remain consistently informed of the NEW and ever-changing NACHA Operating Rules and explaining how the Rules apply when performing daily operational tasks including complex return and exception processing. She incorporates scenarios and examples in her detailed training, so the Rules are easy to comprehend and apply to real-life day-to-day ACH processing. Donna’s ability to engage the learner through the entire training event helps the adult learner apply what they have learned during and after each training session.

About Company

Dynamic Mastership, LLC

www.dynamicmastership.com/

Scheduled webinar training sessions on various ACH operations processes by an Accredited ACH Professional (AAP). Also offering customized training programs tailored to your organization’s needs, specializing in ACH electronic payment processing, Reg E and Federal Government ACH processing, customer service soft skills, workflow efficiency, and more.

We offer online training webinars and courses, and have the ability to offer in-person workshops on-site at your facility (or locations near you in major cities) to maximize content deliverability and retention (subject to COVID-19 restrictions and CDC guidance).

Donna K Olheiser, AAP is an expert with years of experience on preparing an individual for sitting for the AAP Exam (administered by NACHA annually in October each year). We can help you prepare to successfully pass the AAP Exam.

Stay tuned for more details on an AAP Exam Prep Roadmap in 2021.

For personalized or individual training (for your organization or financial institution), please contact us today to learn more.

Faq

FAQs content

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Unauthorized Returns Compliance R10 vs. R11

PREMIUM

1.5 Credits

Subject Area

Business Law

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