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Address Performance and Behavior Issues: Part 1

  • Accountant
  • CPA (CA)
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CWS
  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Course Description

There’s no denying that employees crave training, guidance, and feedback to improve their performance and advance their careers. ​​76% of employees want opportunities for career growth. This need has grown recently in the wake of the COVID-19 pandemic.


In September 2021, 4.4MM Americans quit their jobs. What’s driving this mass exodus? Low pay, burnout, and you guessed it, a lack of career development opportunities. This is why any company that wants to be in business in the future needs to invest in performance management training.


But knowing that performance management training is important is only half the battle. It’s equally, if not more, important to understand how to do it correctly. This CPE webinar is for that.


There's a clear connection between training and performance management. Training can help improve performance management in your workplace. Training gives employees a framework of how their job duties and tasks should be completed, and, most importantly, what their managers are looking for. It centralizes knowledge in the workplace.

This online PDC/RCH webinar describes recent developments in performance management, reviews ways to troubleshoot human performance problems, and identifies what training and/or development needs are most appropriate to solve those human performance problems.

Learning Objectives

  • To discuss recent developments in performance management.
  • To analyze how to use performance management for training and development needs.
  • To explain ways to troubleshoot human performance problems.
  • To identify what training and/or development needs are most appropriate to solve human performance problems.

Recommended For

  • This Online CPE webinar is recommended for CPA, CMA, SHRM, HRCI, and Other HR Professionals who want to understand ways to troubleshoot human performance problems, and identifies what training and/or development needs are most appropriate to solve those human performance problems. 
  • This Online CPD webinar is also helpful for CPAs in Canada who desire to improve their staff performance

Who Should Attend?

  • Certified Management Accountant (CMA)
  • Certified Public Accountant (CPA)
  • CPA (Industry)
  • CPA - Large Firm
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • HR Professionals
  • Human Resources Manager
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1 General Credit of Personal/ Human Resources for Accountant/Bookkeeper/Tax Professionals
  • 1 CPD Credit of Personal/ Human Resources for Chartered Professional Accountant (CPA Canada)
  • 1 CPE Credit of Personal/ Human Resources for Certified Public Accountants (CPA-US)
  • 1 CPD Credit for CA - ICAEW
  • 1 CPD Credit for Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland
  • 1 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1 CE Credit for Certified Wealth Strategist (CWS)
  • 1 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 22-H3UNW)
  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 597238)

Additional details

  • Course Level :
  • Credits :
  • Instructional Method :
    Group Internet Based
  • Pre-requisites :
  • Advance Preparation :


MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


About Presenter

William Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPLP

Vice President, Rothwell & Associates, Inc.

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPLP Fellow is President of Rothwell & Associates, Inc. & Rothwell & Associates, LLC. His consulting focuses on succession planning and talent management.  He is also a Professor at Penn State University, University Park, where he teaches graduate courses in Organization Development and Change. 

Before becoming a professor 28 years ago, he had nearly 20 years of full-time human resource management experience in government and in business. He has consulted on succession planning with corporations, small businesses, family businesses, charities, and Federal, State and local government agencies. He has traveled to China 83 times and has consulted on succession on nearly every continent. Among his 127 published books are these, which are relevant to this webinar: The essential HR guide for small businesses and startups; Optimizing talent in the federal workforce; Building a talent development structure without borders; Effective succession planning: Ensuring leadership continuity and building talent from within; The leader’s daily role in talent management: Maximizing results, engagement and retention; Career planning and succession management: Developing your organization’s talent for today and tomorrow; The competency toolkit; Talent management: A step-by-action-oriented guide based on best practice; Becoming an effective mentoring leader: Proven strategies for building excellence in your organization; Working longer: New strategies for managing, training, and retaining older employees; Invaluable knowledge: Securing your company’s technical expertise-Recruiting and retaining top talent, transferring technical knowledge, engaging high performers; The manager’s guide to maximizing employee potential; and Cases in government succession planning: Action-oriented strategies for public-sector human capital management, workforce planning, succession planning, and talent management.

About Company

Rothwell & Associates, Inc.

Rothwell & Associates, LLC. is an independent consulting firm that focuses on critical issues in human resource development and management. As a full-service consulting firm, we customize all programs to address the specific needs of the client. R&A specializes in succession planning, talent management, organization development, human resource development, and performance consulting. Our mission is to accelerate the potential of an organization's talent pool and to optimize the performance of its people.

About Presenter

Behnam Bakhshandeh, PhD, MPS

Executive Coach, OD & HRD Practitioner, Business Consultant, Program Designer & Workshop Facilitator, Primeco Education, Inc.

Behnam Bakhshandeh is an accomplished business manager, known widely as a dynamic writer, speaker, personal and business coach and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, marketing, redesigning operational core processes, or delivering strategic initiatives.

Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major US cities. During this seven-year period, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales, and improving the finance department's efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000.

Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only achieve their goals, but also transform their thinking. His proven methodology is based on his extensive experience in business and human relations.

He consistently delivers and works with others to produce results beyond what was predicted or expected. This exceptional rate of business and personal growth is the result of his high integrity, unprecedented teamwork, open communication, and a contagious, unflinching commitment to excellence in all business operations, personal relationships, and professional interactions. Behnam is a shining example of how combining vision and goals with hard work consistently pays off beyond even the highest expectations. His work with businesses has resulted in successful team building, companies that grow through a shared vision, efficient process redevelopment, increased revenues, and work environments that support employee satisfaction and retention.

Committed to lifelong education, Behnam went back to school and earned his Bachelor of Science Degree in Psychology from the University of Phoenix.  He continued his graduate studies at Penn State University to earn a Master of Professional Study in Organizational Development and Change, which was immediately continued by his Doctorate in Workforce Education & Development with a concentration on Human Resources Development (HRD) and Organization Development (OD) in College of Education at Penn State. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Positive Psychology and the work of many psychologists who used the Humanistic Psychology approach for empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches. ​ Behnam is widely known for his commitment to making a difference in every life he touches.  He is distinguished in his field for delivering outcomes that leave all his clients fulfilled in realizing their dreams.  His rigor ensures that results are produced while his compassion and sense of humor bring a play to every working relationship.

About Company

Primeco Education, Inc.

Primeco Education is a coaching and consulting company serving individuals, organization and public since 2001.

Our work consists of a series of coaching conversations, practices and action plans that give our clients the ability to perform with greater freedom, commitment and accountability in their lives and their profession. Our commitment is to remove the obstacles that people face in building sustained growth and success both personally and professionally.

For Booking and Reservations please contact Primeco Education on 570-267-2406 or contact


FAQs content

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  • Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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  • As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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Ratings and Review


112 Ratings



Very Good









Jaw-hwa Josie Wen, CPA (CA)

Aug 9th, 2022

Materials are informative. Instructor well presented.


Priscilla East, Accountant, CPA (US)

Apr 26th, 2022

A very good overall experience.


Gary Skala, CPA (US)

Aug 8th, 2022

Excellent Webinar!


Pamela Atuheire, CPA (CA)

Jun 5th, 2022

William used practical examples that are relevant to my current work environment. The webinar was insightful and extremely relevant.


Michael Burke, CPA (CA)

May 30th, 2022

Very useful information in the current socio-economic climate.

Address Performance and Behavior Issues: Part 1


1 Credit

Subject Area

Personal/ Human Resources

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