Published: January, 2022
In an era of smartphones and on-demand everything, local businesses are collectively coming to a rather daunting understanding—online reviews could make or break a business.
The way customers seek out and do business has shifted dramatically over the past few years, and with it, their expectations. Recent studies have shown that customers expect more convenience and technological access than ever before. And they’re more willing to leave a business if their expectations aren’t met.
If you want to stay competitive and win customers before they even walk into the store, you’ll need to revamp your customer journey from the perspective of a modern consumer.
In this live CPE webinar for CPAs join Podium experts to learn about 6 local SEO myths that need busting and find out how you can improve your online reputation accordingly. This continuing education course also gives you access to information related to:
MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478
MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Regional Director of Professional Services Strategic, Podium
Matthew Ure is a Professor of Marketing and a Senior Rep of Enterprise Sales focusing on Professional Services at Podium, a leading interaction management platform that helps businesses acquire and maintain valuable customers. Matt has a broad range of experience from customer communication consulting, Fortune 100 relationship ownership and business ownership. He is a fan of the “work hard, play hard” mantra and being good to others.
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
Jun 23rd, 2022
Great class on a relevant topic.
Dec 29th, 2021
Great information that I didn't know prior to this class.
Feb 22nd, 2022
Dec 31st, 2021
Review questions at the end weren't worded in a clear and easy to understand format.
Jan 28th, 2022
HANDOUT MATERIAL WAS TERRIBLE. BARELY ANY DETAILS. I LIKE TO READ ALONG.