How to overcome Unconscious Biases & Micro-Aggression

Learning Objectives

• To discuss the definition of unconscious bias and the factors that create those biases.
• To discover the science behind unconscious bias and how it influences decisions in their daily lives. 
• To identify their own unconscious biases and what they can do to respond to those biases in a way that promotes collaboration, support, and positive culture in their organizations.
• To recognize implicit biases within an organization.
• To identify emotional intelligence tools to manage a diverse employee base effectively.
• To identify a strategy to develop a diversity-driven mission.
• To identify resources to discover how to become an expert-level corporate ally that champions professional equity.
• To recall the term "micro-aggression" and learn how to uncover hidden micro-aggressions in the workplace.

Course Description

We live and work in a world that is full of unique and diverse individuals. From the obvious differences - like gender and language - to the more subtle differences - like upbringing and culture - we are surrounded by inputs that create unconscious responses deep in our psyche. How we react to those responses determines how well we leverage the diversity around us. 

During this CPE/CPD webinar, we will uncover what unconscious bias is, the science behind it, and how to respond to those biases in a way that benefits our organizations and our communities.

Whilst we would like to think we are fair, broad-minded, and unbiased, everyone is influenced by thoughts and feelings that reside in our unconscious and which impact our performance and decision-making at work.

The best leaders and organizations aren’t just diverse—they are intentionally free of bias. Now more than ever, there is external and internal pressure for business leaders to create workplace cultures that are sensitive, responsive, and welcoming.

The business community is changing as national events generate awareness about how racial and cultural bias quietly impact our workplace. Adept business leaders develop and execute diversity and inclusion strategies that drive higher value out of their companies and employee engagement.

Microaggressions are a further type of biased behavior that can contribute to someone feeling they do not belong or are not accepted in the workplace. These are brief and common verbal, behavioral and environmental indignities – whether intentional or unintentional (sometimes even well-meaning) – which communicate hostile, derogatory, or negative slights and insults to the receiver of the comments. 

Join this CPD course to understand how to overcome Unconscious Biases and Micro-Aggression.

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Overview

• Unconscious bias cont

  18 mins
• What bias looks like

  33 mins
• Horn & Halo effect

  51 mins
• Unconscious bias appearance

  63 mins
• Micro-Aggression in reverse

  106 mins
• Emotional intelligence video recap

  124 mins
• Equity value system

  132 mins