Boston Consulting Group (BCG) has adopted a tech-forward approach to consulting, utilizing artificial intelligence (AI) in its operations. Through BCG X, a 3,000-person unit of engineers, designers, and data scientists, the consulting firm has built custom AI tools to assist in areas such as research synthesis and supply chain diagnostics; this tech-centric approach has resulted in productivity gains of 15 to 30% in client projects and saved employees significant time that is reinvested in higher-value tasks.
Picture a BCG partner at 11:47 p.m., coffee going cold, not tweaking a slide headline but stress-testing an AI agent. Not for fun. For a client deadline. Somewhere along the way, the classic consulting playbook picked up a compiler, a UX backlog, and a se...
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