myCPE
myCPE

All Courses, One Price. Unlimited Access and Many Benefits.

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Frequently Asked Questions

MY-CPE is a subscription-based Continuing Professional Education (CPE) platform offering 13,000+ hours of courses for over 100 qualifications in accounting, tax, finance, HR and technology, including CPA, EA, CIA, CFP®, CFE, SHRM, HRCI CMA, CPA in Canada, CISA, CPP, FPC, CFA, ACCA, and more. We provide affordable, high-quality education to help professionals meet their certification and licensure requirements across the US, Canada, UK, and more.

To register for a course, create an account on our website, choose a subscription plan that suits your needs, browse our extensive course catalog, select the course you are interested in, and enroll to gain access. Check out our website Demo.

Yes, MY-CPE is approved by over 25 regulatory bodies including the NASBA, IRS, CFP Board, SHRM, HRCI, Payroll Org, FP Canada, and others. Our courses meet the compliance requirements for these certifications. For more details, visit our Accreditations page.

We regularly update our course offerings with new content to ensure we provide the latest and most relevant information. Subscribers can expect new courses to be added monthly.

  • Live Courses:
  • Attend the course and participate in all polling questions.

    The evaluation form will be available in your user account and emailed to you.

  • Self-Study Courses (On-Demand, E-Books, Podcasts):
  • Watch 100% of the video content and pass the assessment test.

    The evaluation form will be available in your user account and emailed to you.

    Alternatively, you can request the credit certificate from our support team.

  • Live Courses:
  • Attend the course and participate in all polling questions.

    Complete and submit the evaluation form.

    The credit certificate will be available in your user account and emailed to you.

  • Self-Study Courses (On-Demand, E-Books, Podcasts):
  • Attend the course and participate in all polling questions.

    Complete and submit the evaluation form.

    The credit certificate will be available in your user account and emailed to you.

    Alternatively, you can request the credit certificate from our support team.

You can track your CPE credits through your MY-CPE account. We provide a dashboard that displays your completed courses, earned credits, and certificates of completion.

For IRS, CTEC, CFP®, and other regulatory bodies, credits are reported as fast as 7 days. Ensure that your PTIN and professional memberships are accurately added to your profile to facilitate effective credit reporting.

    Refund Policy:
  • At MY-CPE, we offer Individual and Teams Subscriptions.
  • Refunds are not typically provided once a subscription is purchased or auto renewed or expired.
  • Exceptional cases will be reviewed if a detailed explanation of the issue is provided.
  • Ensure you read and understand the inclusions of your MY-CPE subscription plan to meet your needs.
  • Refunds are not given for canceled or withdrawn webinars/courses, minor errors, technical glitches, grammatical errors, or incorrect review questions.
  • Previous users are not eligible for refunds due to price revisions.
  • Carefully review the terms and conditions for refunds before subscribing.
    Auto-Renewal:
  • Yes, MY-CPE subscriptions automatically renew at the end of the subscription term unless canceled.
  • You can cancel your subscription at any time.
    Easy Steps to Cancel your Auto-Renewal:
  • Login to your MY-CPE account and go to Dashboard.
  • Under "Subscriptions" and click on "Cancel Subscription."
  • For further assistance, please contact our support team. We are here to help!

    Please note: MY-CPE reserves the right to approve or deny refund requests on a case-by-case basis, based on the validity of each case. Additionally, MY-CPE may request the generation of additional information to process the refund.

You can reach our customer support team via email at support@my-cpe.com or live chat or by calling our support hotline at 646-688-5128. We are available Monday to Friday from 9 AM to 6 PM EST to assist you with any inquiries or issues.