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Why Smart Leaders Are Letting AI Sit at the Table
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Subscribe09 SEP 2025 / BUSINESS
CPE Approved
An Indian toll road company trialled the use of artificial intelligence (AI) technology based on OpenAI's ChatGPT to generate new ideas for improvements. The AI suggested strategies such as drone surveillance, predictive analytics for accidents, and AI-directed toll systems, leading to reduced response times by 40%, a drop in personnel requirements by 18%, increased client satisfaction, and the creation of 170 million new jobs by 2030 according to World Economic Forum forecasts.
Leaders love to say they’ve seen it all. Then AI walks into the meeting room, and suddenly the playbook feels too small. That’s exactly what happened at a toll road company in India when ChatGPT got an uninvited seat at the executive table. The COO arrive...
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