Build Your Offshore Team

Our Account Manager and Resourcing specialist will get in touch with you and help you navigate the hiring of new staff members. They will send you a resume and move forward from there.

We have a good sourcing specialist team, and we only hire candidates with a minimum bachelors degree and at least 1 year of experience in accounting and Tax (US/UK/CA). We dont hire complete freshers. We also check their records for references.

Replacement is more than easy. 1 out of 10 candidates requires replacement as per our internal survey. So replacement is not something abnormal; you can make a hiring mistake, or it can be some situation change from the firm or the employee.

The good thing about replacement with MYCPE ONE is every employee has a 3-month notice period. So in these 3 months, they have enough transition time for the new staff. Secondly, you dont have to train them from scratch as you did your onshore staff. You will not be charged for the additional 3 months.

We internally train the outgoing staff to transfer duties and processes. However, our standards are high; our 1st year attrition rate is 6%, 2nd year attrition rate is 7%, and around 85% of our clients have staff who stay beyond 2 years. Our average retention is 5 years.

As you know, offshore hiring is a long-term process, and adapting to a new system takes time. To ensure a smooth experience, we offer a two-week free-look-in period, allowing you to assess the hired staff before making a long-term commitment. If you ever feel the need for a change, we provide a staff replacement option to match your specific requirements and ensure seamless operations. Additionally, we have a simple two-month notice period in case you decide not to continue. This allows you to close the contract without hassle while ensuring a smooth transition.

There are no long-term commitments. There is only a 2-month notice period, which we must pay the employee. There are no hidden/extra charges.

Schedule a call.

Absolutely. For the past 10 years, MYCPE ONE has staffed 1,000+ accounting and tax professionals for CPAs and tax firms here in Canada, with knowledge and experience in QuickBooks Online/Desktop (Canada), Xero, Sage 50, Sage Intacct, CaseWare, CCH Taxprep, TaxCycle, ProFile, and other Canada-relevant platforms.

Yes. Soon after the agreement sign-up, we provide the client with resumes of candidates who match his criteria. We arrange for video interviews at the clients preferred time (and online tests if required). This process is transparent and conducted to let our client choose the best person according to his requirements.

No! Just pay by the hour, i.e., the number of hours hired x the hourly rate.

Well, with us, you can hire Accounting Roles, and you can also hire Non-Accounting Roles

As per the contract, if the remote staff has availed any leaves, the client will not be charged for the same, unless has specifically granted paid leaves or vacation. Also, we discourage taking leaves during tax season unless unavoidable.

Yes. We can provide staff with full overlap with Canadian business hours. In such cases, an additional cost may apply due to night-shift allowances.

Whether local or offshore, staffing will always have little challenges, such as on-leave work accomplishments, staff management, training, staff learning and role, productivity, etc.

Since the last 3 years, we have seen a significant increase in client satisfaction as we introduce the role of Account Manager. However, offshore staff would work directly with you under your control and management.

The Account Manager is like your HR offshore for your offshore staff or team. The account manager will endeavor to provide you with unbiased advice in the best interest of the firm and make building and managing the offshore team a successful and happy experience.

The chance of such a thing is very unlikely because a person is selected only after personally interviewing and checking the clients eligibility.

However, in a rare scenario, if you wish not to continue working with staff already working for you, we will replace him/her. This process may take a maximum of 30 days.

Schedule a call to get clear, personalized details.

Our hourly rates start at CAD 15/hour, depending upon a few factors:

• The requirement of skillset and experience level
• Hiring model

We have a system of the weekly billing cycle.

Signing up can be done online, or you may print and send statements with the corresponding timesheets. To pay online, provide us with bank details so we can make an EFT to your account. We usually send weekly bills and debit accordingly. We will inform you beforehand about the charges. Schedule a call.

We have a very flexible hiring model that works for public accounting firms of all sizes. According to clients' requirements that specify how long and how many hours per week they need staff, there are many options to choose from, such as permanent, temporary, seasonal, full-time, part-time, etc.

Yes, MYCPE ONE provides a temporary hiring option. In fact, MYCPE ONE’s hiring models are flexible to suit all the needs of accounting firms of all sizes.

No, there is no minimum commitment period for a particular staff member. Although there is a minimum contract of 3 months (with MYCPE ONE) in case of temporary and 6 months for a permanent hiring option, in the very unlikely event of a client not willing to continue working with selected staff, we replace him at a notice period of a maximum of 30 days. This does not involve any fees.

The normal shift/work time for full-time staff is 3 AM to 1 PM, irrespective of the time zone (including 30 minutes of meal break and 15 minutes of coffee break). This allows for 3-4 hours of overlap between your office timings and the staff working for you. Please note that since they start work at 3 AM, you may assign work in the evening, and meanwhile, you come to the office in the morning, most of the work is done. However, these times can be flexible and matched according to your office hours, but that might cost you extra, as staff needs to be paid midnight allowances and other facilities.

It takes 7 and 30 days to get staff on board and start working for you. This time variance depends on the availability and skillset required in a candidate, as specified by a client.

No, we proceed with the interviews after signup. Here, you interview and test the candidate to check for his/her experience and qualifications before hiring. This can take at most 30 days. After this time, in an unlikely case, if you do not find any suitable candidates, you can inform us and ask to cancel the agreement.

Yes. Soon after the agreement signup, we provide the client with resumes of candidates who match his criteria. At the clients preferred time, we arrange for video interviews (and online tests if required). This whole process is transparent and conducted to let our client choose the best person according to his requirements.

Our internal HR and hiring process is rigorous, so we qualify as best as our clients expect.

• We carefully screen the applicants resumes and conduct background/reference checks on the shortlisted candidates.
• This is followed by technical and HR rounds of interviews.
• Other aptitude tests are also available, including typing speed and accuracy, English speaking and writing skills, and technical tests in relevant fields.

This is how we create our own candidate pool before sharing resumes with potential clients. In addition, we have a signed agreement with each candidate that assures a long-term association with us and a pledge to keep office data confidential.

The attrition rate at MYCPE ONE has been below 10%. Our HR policies are robust, ensuring the least gaps. Whenever a new employee joins, he signs a contract for at least 3 years of association. In special circumstances, sometimes we are allowed to leave earlier than that. Also, MYCPE ONE is one of the preferred local employers because of our multiple facilities, including cab, medical insurance, meals at the office, regular recreation, and several other benefits to prolong the employer-employee association.

Yes, we offer a trial period to assess the offshore staffs performance, ensuring they meet your needs before you make a long-term commitment.

MYCPE ONEs accounting staffing solutions offer comprehensive support including training sessions, regular check-ins, and dedicated account managers to ensure seamless integration of offshore staff into your operations.

Schedule a call to get clear, personalized details.

An account manager will be your go-to person. He will help and guide clients in any situation. We advise that any non-routine, non-regular, or policy matter shall only be dealt with by the account manager and shall never be communicated directly to remote staff. The account manager will help you with troubleshooting, pricing revisions, staff training, shift timings, leaves, and bonuses.

When you hire an offshore employee for accounting firms, your offshore staff reports directly to you. However you want. We understand that you cant afford to lose control.

In outsourcing, you have to follow the vendors policies, but in offshore staffing, you have 100% control as the staff follows your firms policies, protocols, and workflow. If you or any of your colleagues wish to learn more, lets have a quick chat and discuss future possibilities.

Let me put it this way -

• You cannot simply outsource your Core Business function.
• Outsourcing entails creating a hiring vendor for a team on-demand that works on an ad-hoc basis.
• As far as offshore staffing is concerned, you are hiring dedicated staff who work and directly report to you like local staff. If everything is set up nicely, you can expand, and your offshore remote team can greatly support your local A-team.
• Better still, they might also perform some core business functions if you dont have enough capable people on site.

Our clientele includes everyone from baby boomers to GenXers, including 1000+ small, mid-sized, and regional accounting firms. Some were ahead of the curve, while some joined us recently. On average, every accounting firm that has hired offshore staff and worked with us for over a year has seen a 20% to 35% rise in profitability.

• Accounting and Bookkeeping: Daily, monthly, quarterly, or after-the-fact bookkeeping and accounting support aligned with Canadian firm workflows.
• Reporting / CFO Support: Financial reporting and management support for firm leadership and advisory teams.
• Annual Write-ups: Tax-based annual write-ups, including collection of bank statements, credit card statements, and invoices.
• Sales Tax (GST/HST/PST): Preparation, posting, and reconciliation of sales reports with accounting systems; preparation and review of GST/HST/PST computations.
• Payroll: Weekly, biweekly, or monthly payroll support, including compliance-related tasks as defined by the firm.
• Tax Preparation / Planning / Projections: Client organizers, document follow-ups, and tax preparation support in a Canadian context.
• Tax Notices: CRA notice document management and follow-ups for required documentation.
• New Client Onboarding: Engagement letters, follow-ups, and documentation support.
• Corporate Compliance: Year-end documentation support, shareholder and director records, and statutory filings as required.
• Administrative Tasks: Internal firm accounting, budgeting support, data entry, CRM updates, and prospect research.
• Audit / Review / Compilation Support: Desktop-based support work under the firms supervision (no fieldwork).

We have 100% confidence in our recruitment process. It rarely happens. Even if you dont like anyone after taking interviews and tests, there is no cost to it. You will be billed only when your hired staff starts working for you.

Typically, when you first start with offshore staffing, you will integrate. We can do the exercise where you require your firm to list what tasks they can delegate.

Remote staffing and outsourcing both have their place. However, for ongoing accounting and tax work, dedicated remote staff provide better continuity, oversight, and quality control.

With offshore staff working directly under your supervision, firms maintain consistency, reduce rework, and build long-term internal knowledge, something that is difficult to achieve with outsourced, vendor-managed models.

No, we are not an outsourcing company. Instead, we are a comprehensive ecosystem designed to empower CPAs and accounting firms with a comprehensive suite of services - all in one place.

As a strategic platform, MYCPE ONE offers services that include outsourcing, staffing, building captives, continuing education, digital marketing, M&A advisory, and industry insights to support firms in delivering exceptional value to their clients.

People usually misunderstand offshore staffing and outsourcing, whereas they are two different things. Outsourcing is good for carrying out non-core or one-time services, while it could give inconsistent results in core business operations. On the other hand, having an offshore staff saves from this risk as the work is always carried out under your supervision, which is a rarity in outsourced services.

Yes, you can. It is an optimum choice as it will significantly benefit your firm in terms of pricing, scalability, and focus on core aspects.

Finance and Accounting Outsourcing is a valuable option for firms looking for growth and scalability. This gives you access to a team with specialized expertise who offloads your routine tasks so that you can focus completely on the growth of the firm.

Various accounting services of a firm that can be offshored to a partner are offshore accounting services. It includes Bookkeeping, Audit, Tax Accountant, Accountants, and more.

India is a hub for the global economy, a hotbed of talent, second home to Big 4, second home to Fortune 500 companies, tech giants, and the accounting industry. The country has multiple global delivery centers. Not just the big 4, but 200+ companies have offshore offices in India. This has led to the building of an ecosystem in India.

Thats where we hire people and get the training done for them. Even if you hire locally, it could be a bad hire. Here, you get a chance to test his capabilities and competencies, and you also get a chance for a replacement. However, we can provide you with a very capable staff.

As per our survey, 6 out of 10 failures are caused by a lack of integration. We have seen many firms start with offshore staffing but either give up on it or lose a good offshore employee on their journey toward building an offshore team.

Both situations are unfortunate, and we have encountered them often and largely because the onshore team starts feeling insecure as soon as firms start hiring offshore staff. We need to manage this with the 4 Cs for a successful onshore and offshore team working towards a common goal, which is Firms Betterment & Well Being.

• Change
• Culture
• Collaboration
• Communication

Communication is the key to keeping the other three together. We need to keep both teams on the same page.

Yes, staff directly work under your control and management. They will be working on your processes. It is your staff working from MYCPE ONEs Office.

Every offshore professional supporting Canadian firms has relevant experience in Canadian accounting or tax workflows and holds a minimum bachelors degree in accounting or finance. Candidates are screened specifically for their ability to work within a Canadian public accounting context.

Schedule a call to get clear, personalized details.

Of course, with MYCPE ONE offshore staffing, you can hire tax staff starting at CAD 15/hour, part-time, or permanently.

As we have worked with 1,000+ accounting firms, here is a link to many of those success story videos. Feel free to reach out to any of them.

Yes, they are. Why dont you go and visit our India office? You can also check our YouTube channel and see how much fun they have while they work for you. Low-cost arbitrage is the reason you hire staff offshore from India because the cost of living is cheap and thats where you save a lot of money.

Typically it does not happen, however, we want to be flexible because when we hire someone we take the commitment that you need to work on this shift timing, when they say okay, then only he gets signed up.

Staff can accomplish your shift timing on occasion situations or deadlines as any staff would do. However, changing permanently would not be the right thing.

Yes. MYCPE ONE operates a dedicated in-house training function to ensure staff are prepared for Canadian firm expectations, including communication standards, accounting fundamentals, software usage, and firm-specific workflows. Training programs are updated regularly to stay aligned with industry practices.

Staff completes timesheets daily to indicate the completion of their tasks and the time taken to attempt them. MYCPE ONE has its online timesheet as a standard, which employees generally fill in and send to their respective employers.

However, if a firm has its own timesheet format and wants its employees to make entries into it, we approve it. By reviewing these timesheets, you can transparently monitor the performance and output of your staff.

Yes. All offshore professionals supporting Canadian firms are fluent in English and regularly work with international clients. Clear verbal and written communication is a core hiring requirement. As with any global team, there may be minor differences in accent initially, but teams adapt quickly through regular collaboration and day-to-day communication.

Our remote staff works from our secure remote offshore offices. We have 40+ offices across 20+ cities in India and the Philippines. We follow a strict no-work-from-home policy for the safe keeping of client data and information.

Schedule a call to get clear, personalized details.

No, there is no extra fee for setup. At the time of signup and requirement statement, you can tell us the list of software (including versions) you use at work. We would have it installed at our workstations accordingly.

At your end, you might need to set a remote sharing ID and password, which your remote employee will use to log in and log out of your system in order to work. If you need any help with setup, our IT team will help you promptly.

Every employee is provided with a Twin-Screen computer with the latest operating system, software, and high-speed internet connection for general tasks. The workstations also include a web camera and a microphone for video conferencing.

Apart from that, every employee has a separate Canadian contact number where you can speak using your telephone/mobile phone. We also provide them with email addresses. If you need any other means of communication, you may specify that to us, and we can try to arrange it.

However, the internet on every computer is under limited usage and does not allow personal email access, social networking, and other websites, so sensitive data shared with employees is always safe and secure inside our premises.

There are a number of convenient methods to communicate with your remote staff.

• Telephone: Every employee has a dedicated Canadian telephone number with which to connect.
• Email: You can send emails for instructions and ask daily reporting via email.
• Video conference: Every employees workstation comprises a webcam, microphone, and necessary software for speaking over video; you can choose any application as well as chat over instant text messaging software.

Yes, you can provide your remote staff an email ID on your firms domain. Generally, each staff is assigned his/her own email through MYCPE ONEs own domain, yet there are a lot of clients who wish to have their staff use email IDs personalized according to their firms needs. We allow it after risk assessment.

There are three methods that remote staff can use to access documents/information/data at the clients end:

• Remote access: Set up a workstation with necessary software and documents; allow remote access with username and password where staff can log in, work, and log out after completing assigned work.
• Cloud/server access: Have the documents uploaded on the cloud or server where staff can access, work, and save the work done after completion.
• File transfer: Send the documents to the remote staff through email or online transfer applications. The client will work upon that and send the file back for your review.

You can use any of the three methods to let your staff access a particular file (document/information/data) and give you back the completed work.

We are an ISO 27001:2022 certified organization for data security and confidentiality. ISO 27001 is the Information Security Management Standard. These controls are supported by documented policies, audits, and internal reviews. Clients may also request a virtual walkthrough of our secure facilities to understand how data protection is implemented in practice.

Yes, our offshore professionals are trained in a wide range of accounting software. We also offer training to meet the specific software needs of your firm.

MYCPE ONE adheres to strict confidentiality protocols, including non-disclosure agreements with staff and robust data protection measures, to safeguard all client information.

Theoretically, yes; however, your risk needs to be measured in relative terms, i.e., offshore staffing is a cost-effective and easy solution to local staffing challenges, so now you need to analyze if offshore staffing is increasing risk. Lets see through the comparison below.

Relative analyses actually show how your risk with offshore staffing is relatively lower compared to local staffing.

MYCPE ONE provides contractual commitments covering data protection, confidentiality, and client information security. In the unlikely event of a breach, clients have clearly defined legal and contractual remedies. To date, we have not experienced a confirmed client data security incident.

Mobile phones are not permitted in secured work areas. Access to facilities is controlled through key-card systems, and premises are monitored through 247 CCTV surveillance. These controls are designed to prevent unauthorized access or capture of client information.

The IT setup is very simple, safe, and secure. Your data isnt going to move at all. Well set up remote login and your offshore staff will log in to your workstation to do the work and log off when done. No back and forth data transfer are involved, so technically your data never leaves your office.

I know direct control and reporting are of utmost importance and thats why MYCPE ONE provides you with staff who work dedicatedly with you. Lets say you hire staff part-time for 20 hours/week.

Your staff will work only for you during the designated hours, will report directly to you, and follow your firms policies and protocols. He is your employee by all means. He just works from our secured facilities in India.

We provide feature phones, and in case of two-step authentication required, we provide smartphones but only on approval of the client. However, in any case, personal phones are not allowed.

To begin with, the whole office is paperless. We do not allow pen-paper-any stationery, digital computer printers, personal mobile phones, or portable storage devices into the work area. The USB ports are disabled for data transfer.

No staff has access to personal emails, social media, or any such means that can facilitate transferring sensitive data. The emails, folder systems, and internal servers at the office are continuously monitored by the in-house IT Department for inconsistency.

There are no printers connected to our internal network. Hence, we eliminate the chances of taking data out of the office by any means, either electronic or printed. It is like your own office where the data never leaves the premises.

Before we hire someone, we carry out background checks and go through the references of previous employers about the persons conduct at the past organization, if any. While joining the organization, every employee has to sign an undertaking that states that he/she will respect the privacy of the client data being handled.

Additionally, he is legally bound to do so, and there could be legal actions against an employee if inconsistencies are discovered from his/her end. So far, none of our employees have disappointed us in this regard.

Yes, our entire premises are covered under security cameras both from exterior and interiors. In fact, every cabin inside the office has two cameras fixed for better visibility of the happenings and monitoring against any untoward incidents. These cameras are operational on a 247 basis.

Of course! We would be more than glad to be your hosts and welcome you with our hospitality. We believe it is always better to see and believe. By visiting us, you not just see the whole infrastructure and security setup, but also get to know how things actually work at our office.

Few of our clients have visited us in the past and have had happy memories. You can view our online reviews for references. Explore our offices- View

ISO 27001:2022 is an internationally recognized Information Security Standard published by the International Organization for Standardization. This certification is awarded to exclusive organizations that comply with the information security guidelines of ISO and strictly abide by them at all times. MYCPE ONE is one such organization that has this certification.

At the time of signing the contract, we provide our commitment to safekeeping client data in a written undertaking. We take every measure to honor it. In case we fail (havent done so yet) at some level or a violation still occurs, a client is entitled to proceed legally.

However, there has never been such an incident where a client found a breach in data security, which in itself speaks volumes about the level of commitment we show towards the protection of confidentiality that we are trusted with.