03 FEB 2025 / SERVICES UPDATES

Crowe Enhances Business Transformation with OpenAI Integration

- MYCPE ONE Insights Team

Crowe LLP, a prominent public accounting and consulting firm, has announced an expanded collaboration with OpenAI, incorporating ChatGPT Enterprise and its application programming interfaces (APIs) into their operations. This strategic move underscores Crowe's commitment to leveraging artificial intelligence (AI) to drive business transformation, innovation, and efficiency across its audit, tax, and consulting services.

By integrating OpenAI's advanced technologies, Crowe aims to accelerate the development and deployment of responsible AI-enabled solutions, both internally and for their clients. The firm emphasizes a pragmatic approach to AI adoption, focusing on four key areas:

1. AI Data Curation and Quality: Ensuring that data used in AI applications is accurate, relevant, and well-organized.

2. AI Governance: Establishing frameworks and policies to oversee AI initiatives, ensuring ethical and effective use.

3. AI Transformation: Integrating AI into business processes to enhance operations and outcomes.

4. Development of Bespoke AI Tools and Solutions: Creating customized AI applications tailored to specific client needs.

Steven Strammello, Crowe's CEO, highlighted the significance of this partnership, stating, "To be a leader in the application of AI, we must be aligned with the leaders and innovators in the AI space—and OpenAI is a widely recognized leader. It is impossible to overstate the value AI will bring to businesses, and by leveraging OpenAI’s industry-leading research and technologies, our people will be better equipped to stimulate innovation and drive valuable outcomes for our clients."

Doug Schrock, AI Managing Principal at Crowe, added, "OpenAI is at the forefront of AI technology, and the true value of AI comes from how it’s strategically integrated to solve specific business challenges. By integrating OpenAI, we have significantly strengthened our purpose-built approach to match the potential of AI with our clients’ unique business needs."

This collaboration reflects Crowe's dedication to building a world-class technology and AI ecosystem, enabling the co-development of practical, purpose-built solutions with clients.

Until next time…

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Crowe Enhances Business Transformation with OpenAI Integration

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