MYCPE ONE

What All We Do Under MOS

Inclusions – Scope of our services

Workspace

Your offshore team gets access to a fully equipped and secure workspace tailored to your firm’s needs 

Dedicated Workstations

5×2 sq. ft. desks per staff

Meeting & Conference Access

Shared access as needed

Access to Manager Cabins

Enclosed spaces for team leads 

Break Areas

Cafeteria, lunchroom, breakout zones, and dedicated breakout area 

Mobile & Baggage Storage

Dedicated space for staff belongings 

IT & Connectivity

Laptop, Wi-Fi, power backup

Secured Wi-Fi

High-speed, password-protected access 

Building Amenities

Reception, elevators, storage, and access to common amenities 

Security & Access Control

CCTV surveillance and 24×7 physical security

Entry Access

Key card or fingerprint-based entry

Time Flexibility

Flexible working hours as per policy

Work Mode

WFH or Hybrid Working Flexibility

Talent

We manage the full spectrum of talent sourcing, selection, and documentation, ensuring your offshore team is staffed with top-tier professionals — fully compliant, vetted, and aligned with your firm’s expectations.

End-to-End Hiring 

7-step vetting process covering sourcing, screening, testing, and appointment 

Sr. Recruiter Support 

Shared Senior Recruiter support throughout the hiring cycle 

Job Description Support 

Assistance in documenting detailed job roles and responsibilities

Candidate Sourcing 

Sourcing & pre-screening using internal portals and Available Staff Hub (ASH) 

Testing & Shortlisting 

Conducting recruitment tests and submitting resumes to client/staff in-charge

Background Verification

Complete background and reference checks for shortlisted candidates

Offer & Negotiation 

Communicating terms, issuing offer letters, and securing candidate confirmation

Hiring Documentation 

Offer letters, NDAs, agreements, ID, education, and experience proofs

Staff Appointment

Formal appointment and joining coordination 

Onboarding & Induction

Structured induction and onboarding for new staff members 

Custom Agreement Terms

Flexibility for working hours, hybrid setup, and notice period 

Branded Hiring & Tracking 

Official communication address, dedicated hiring page, job postings, and tracking tools 

HR Policies & Guidelines

From payroll to engagement events, we manage your HR operations end-to-end, with customizable playbooks, automation, and team wellbeing at the core. 

HR Playbooks & SOPs

Access to 100+ customizable HR Playbooks, SOPs, and review checklists 

Work Policy Setup

Defined policies for hybrid work, overtime, shifts, and early Fridays

Designation & Structure

Firm’s designation hierarchy, management team intro, and expansion plans

Values & Culture

Company values, philosophy, and communication norms (HR, Admin, IT, etc.)

Hiring & Joining Policies

Hiring guidelines, referral policy, notice period buyout, joining documentation 

New Hire Journey

Defined onboarding steps, team allocation, and reallocation process

Leave & Attendance 

Paid time off, leave policy, attendance rules, and public holiday calendar 

Working Hours & Timing 

Shift timings, weekend/tax season working, hybrid checklist, and day closing policy

Staff Benefits

Insurance, bonuses (joining, retention, productivity), loan policy, maternity/paternity 

Workplace Facilities 

Drop-off support, car policy, outstation/relocation allowance, and IT setup 

Safety & Inclusivity 

Women safety policy, menstrual leave, POSH Act, grievance redressal

Performance Management

KAPE, staff self-review, structured 30/60-day reviews, Half yearly business reviews

Learning & Development

We embed structured upskilling into your offshore operations with full access to our CPE platform.  

CPE & Certification Library

15,000+ hours of CPE across 500+ subjects and 100+ certification programs

CPA, EA & CMA Exam Prep 

CPA, EA, and CMA prep included at no cost for all offshore staff 

Centralized Learning Hub 

Web and mobile-enabled access

Smart Learning Dashboard

Assign, track, and manage learning progress with dashboards and analytics

Personalized Learning Paths 

Create and assign customized learning plans for teams or individuals

Role-Based Access & User Management 

Group users by teams, assign roles, and access controls 

In-House Course Hosting 

Upload firm-specific modules and host live events 

Reporting & Insights 

Reporting, feedback collection, and performance insights

System Integration

Seamless integration with your firm’s HR or internal systems

Talent Credentials Snapshot 

As of May 2025: 115 EAs, 92 CPAs, 45 CMAs deployed; 1,156 EA, 768 CPA, 112 CMA in progress

Technology

We empower your offshore operations with a state-of-the-art technology ecosystem, integrating essential enterprise tools with advanced AI applications to ensure seamless collaboration, robust security, and maximum productivity for your extended team.

Microsoft 365 Business Suite

Full desktop and cloud access to Word, Excel, PowerPoint, and Outlook for complete onshore compatibility.

Unified Communication Hub  

Microsoft Teams for instant messaging, dedicated project channels, and HD video conferencing.

AI-Powered Productivity

Microsoft Copilot integration to automate drafting, data visualization, and email summarization.

Advanced Voice Dictation

Access to Wispr Flow for 3x faster documentation and reporting via smart voice-to-text technology.

Intelligent Meeting Scribe

Granola AI to transcribe calls, generate summaries, and track action items in real-time.

Real-Time Collaboration

OneDrive & SharePoint enabling simultaneous co-authoring on live documents without version conflicts.

Enterprise-Grade Security

24/7 endpoint protection and antivirus software ensuring full IRS and AICPA data compliance.

Digital Document Management

Adobe Acrobat tools for secure viewing, annotating, and signing of tax and legal documents.

Payroll Processing

We handle payroll from end to end—ensuring accuracy, compliance, and transparency across compensation, taxes, and employee entitlements.

Payroll & Attendance

Processing Payroll and Attendance Management

Tax Compliance

Tax Withholding & Tax Compliances

Salary Documentation

Issuing Salary Slips and Salary Forms

Employee Tax Planning

Tax Planning for Employees

Tax Optimized Salary Structure

Increase Net Pay by 10%-15%

Leave Tracking

Leave Management

Overtime Handling

Overtime Management

Benefits Management

Benefits & Allowance Management

Employment Terms Support

We ensure that all necessary employment terms are clearly defined in the agreement. Based on your advice, we’re happy to incorporate any suggestions you may have. Below are a few key elements we typically include, each of which is fully customizable

Compensation Terms

Salaries and Allowances

Notice Policy

Notice Period & Buy Out

Work Type

Full Time or Part Time

Work Model

Work From Office/Home/Hybrid

Non-Compete Clauses

Non-Compete & Non-Solicitation

US Indemnification

Indemnification to US Company

Confidentiality & Security

Confidentiality & Data Security Compliance

Documentation

Employment Agreement & Offer Letter Signing

Negotiations

Communicating & Negotiating Employment Tearms, Joining & Other Formalities

Staff Benefits

Our benefit suite supports employee wellbeing, financial stability, and long-term growth—covering insurance, health, learning, and lifestyle support.

Family Insurance

Medical Insurance - Family Coverage

Parent Insurance

Medical Insurance - Parents Coverage

Life Insurance

Life Insurance (Upto ₹2 Million)

Accident Cover

Personal Accident Cover (₹2 Million)

Scholarship Support

CMA / EA / CPA Scholarships

Commute Support

Shuttle Drop-Off Facility

Health Checkups

Medical Health Checkup Facility

Loan Assistance

Interest Free Loan (As per Policy)

AI Powered HRMS 247

Our 100+ feature platform with 15+ modules is designed to manage every stage of your offshore team’s lifecycle—from hiring to payroll, performance, and beyond.

Recruitment Tools

JD hosting, resume parsing, interview tracking 

Performance Reviews

Goal setting, feedback, evaluation, and appraisal management 

Payroll & Compliance 

Tax, salaries, payslips, PF, and payroll reports

Time Tracking & Attendance 

Daily timesheets, leave logs, and attendance management

Productivity Monitoring

Time logging, idle time, logoff, screen capture, and real-time user activity

Project & Team Analytics

Productivity reports by project, team analytics, and location tracking

App & Web Usage Insights

Application usage, URL alerts, and website access tracking

Secure Access & Data Controls

Screen capture, data security protocols, and controlled access monitoring 

Reports & Dashboards 

Learning insights, timesheet reports, invoices, and analytics dashboards

Administration

We offer a fully managed office environment and a culture-rich ecosystem to support productivity and team bonding.

24×7 Office Access

Secure entry with CCTV and guards

Power Backup Ready

No disruption during outages 

Hygiene & Cleanliness

AC, daily cleaning, supplies 

Pantry & Cafeteria

Beverages, snacks, lunch space

Reception Assistance

Call handling and guest support

On-site Admin Support

Help for daily operations 

Secure Parking Space

2-wheeler and 4-wheeler 

Access Control System

RFID, keycard or biometric

Insurance & Tax

Includes office insurance, commercial and Property Taxes

Engagement

We foster a vibrant workplace through celebrations, wellness activities, and team engagement events that increase employee retention.

Welcome Kit

Onboarding essentials for new joiners

Festival Celebrations

Diwali, Holi, Navratri & more

Fun Friday Events

Games, quizzes, standups

Monthly Awards

Staff Recognitions

Birthday Celebrations

Personalized employee moments

Work Anniversary Gifts

Tokens for year completions

Cricket & League Play

Internal sports tournaments

Fitness Activities

Yoga, Zumba, guided meditation

Wellness Initiatives

Includes annual Stepathon and mental health counselling support. 

Information Technology

We provide a fully managed, compliant IT setup with built-in data security, remote support, and infrastructure monitoring—designed to meet U.S. accounting industry standards. 

CCTV & NVR Storage

24x7 surveillance system

KeyCard Office Access

Controlled movement across office

Dedicated Internet Lines

Reliable high-speed connectivity

Central Data Storage

Secure QNAP NAS setup

On-Site IT Support

Help for daily tech issues

Web Access Firewall

Controlled and filtered browsing

No Local Storage

Central-only file saving enforced

WFH Security Setup

Protected remote work environment

GDPR Compliance

No printer/paper access, personal email blocked 

Data Security

We ensure multi-layered protection across systems, users, and data. From real-time detection to end-user training, your environment stays audit-ready and resilient.

Endpoint Protection

Real-Time EDR, Exploit Defense

Threat Scanning

Scan Scheduling, Continuous Monitoring

EDR Deployment

Deployment Tools, Security Policy

Threat Intelligence

Feed Analysis, Actionable Insights

Email & Web Security

Phishing Protection, DNS Filtering

Logs & Storage

Log Collection, Retention Compliance

Security Training

Awareness, Phishing Test, Exposure Check

Vulnerability Checks

Patch Verification, EOL Software

System Protection

Auto file isolation and malware quarantine for enhanced endpoint security.

Compliance

We align with global regulatory standards, including IRS 7216, AICPA, and FTC. Our infrastructure includes real-time response, logging, and data security—designed for audit-readiness.

Regulatory Compliance

IRS 7216, AICPA, FTC rules

Threat Response

Rapid threat containment

System Protection

Comprehensive protection & enhancements

Log Management

Collection, configuration & normalization

Log Storage & Retention

Adheres to log data retention policies for compliance and audit readiness.

Security Reporting

Monthly report & threat insights

Log Storage

Scalable storage & indexing

Threat Intelligence

Feed analysis & vulnerability identification

Web Filtering

DNS filtering & policy enforcement

Support Function

We ensure a smooth day-to-day operational environment with fully equipped amenities, round-the-clock support, and essential office infrastructure.

Dedicated IT Support

On-Site Dedicated IT Support 

Office Utilities

Access to All Office Common Utilities 

Pantry Access

Unlimited Coffee & Tea 

Power Backup

24*7 (Power Supply & Power Backup)

Facility Services

Housekeeping and Security Services

Air Conditioning

24*7 HVAC (Air Conditioner Usage)

Vehicle Parking

Proper Parking Spaces for Vehicles

Dedicated Advisor

Support function backed by a Dedicated Advisor for ongoing assistance.

Official Address

Official Communication Address

Leadership That Powers Your Offshore Journey

Your offshore operation is backed by a seasoned leadership group that works with you at every step.

Jitendra Gulwani

General Manager,
Operations and Team Connect

Mithun Menon

Sr. Manager,
Operations and Team Connect

Sandhya Mudgal

Manager,
Operations and Team Connect

Mukund Patel

Vice President,
Client Relationship

Tushar Pansare

Vice President,
Client Relationship

William Hodges

Client Success Advisor

Priyank Modi

Client Success Advisor

Valence Beecham

Client Success Advisor

Tarique Munshi

Client Success Advisor

Jimit Patadiya

Client Success Advisor

Manish Kolsawala

Client Success Advisor

Riya Akhani

Client Success Advisor

Muukul Sinha

Client Success Advisor

Puran Bhavsar

Sr. Manager,
Operations and Team Connect

Hiren Dattani

Manager,
Admin

Tushar Thakkar

Manager,
Infrastructure

Leena Parikh

Director,
L&D

Shubham Agarwal

Manager,
L&D

Tushar Thakkar

Manager,
Infrastructure

Abrar Badarpura

Manager,
Cyber Security

Rajesh Shingala

Chief Information Security Officer

Mohit Hemnani

Manager,
Billing & Payroll

Ankit Garg

Manager,
Recruitment

Adam Wolf

Vice President,
Business Development

CA Nemin Vora

Head,
Marketing