HR Next: Increasing Sales with HR Collaboration | Podcast #Ep17 1 Credit
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Welcome to another episode of HR Talk: Unpacking Trends and Talent Innovations! Sales and HR might seem like separate worlds, but in today’s fast-paced business environment, they’re more connected than ever.
In this Episode, we’re exploring the fascinating intersection of sales and talent development. What makes a great salesperson? How can HR teams collaborate with sales leaders to create more effective training programs? And what role does emotional intelligence play in closing deals? Please stick with us as we unpack these important questions! Dr. Michelle Welliver is joining us in conversation today. She’ll share expert insights on what defines top sales professionals, the power of relationship-building, and the evolving role of AI in sales.
Key topics discussed:
Tune in to this CPE podcast and gain actionable insights through real-world strategies and hands-on exercises. Whether you're looking to strengthen your sales skills, improve negotiations, or enhance client engagement, this episode has something for you. Don't miss out—press play and take the next step in transforming your professional skill set!
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| License details | Credits | Status |
|---|---|---|
| Personnel/Human Resources for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-6E224) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| HR Business for Human Resource Certification Institute (HRCI) (Approval No. 699379) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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Michele Welliver is the Department Chair of Communications at Susquehanna University, with expertise in marketing, teaching, and research. She holds a PhD in Workforce Education and Development from Penn State University, an MBA in Marketing, and a BA in Mass Communications/Advertising.
A Professional Certified Marketer (PCM) with a Certificate for Online Teaching, Michele blends academic excellence with real-world marketing insights to prepare students for success in today’s media landscape.
A Certified Professional in Talent Development (CPTD) with a dual-title Ph.D. in Workforce Education & Development and Comparative International Education from the Pennsylvania State University.
With over 25 years of experience in the learning and development field, the common thread that aligns my professional focus is the need to understand the challenges in cultivating an engaged and motivated work environment from the lens of improvement. As Dr Deming stated, “improve constantly and forever” with a focus on progress and evolution through incremental changes. As the world of work continues to change and evolve, so must the workplace learning strategies, including the professionals who implement these changes.
Master’s thesis was an exploratory case study on the implementation of diversity initiatives that utilized OD concepts as an approach to a planned change process involving the entire organization.
Dissertation research: The United Nations has recognized the importance of addressing the “worldwide shortage of health workers” (WHO, 2017, p. 4); and the World Bank has calculated a global shortage of 7.6 million nurses and midwives by 2030. This shortage is having adverse effects on health systems around the world (Oulton, 2006), and is leaving governments with a problem in urgent need of solving. A comparative case study was conducted to describe migration flow (magnitude and direction) of migrant Filipino nurses employed in North-America Sub-Group (the US and Canada) and the Middle-East Sub-Group (Saudi Arabia and the UAE). The research examined the ‘push’ and ‘pull’ factors that influence the return of migrant nurses back to their home country. Influencing conditions of migration include (1) economic factors, e.g., wage differentials or purchasing value; (2) political factors, e.g., work visas or bilateral agreements; and (3) socio-cultural factors, e.g., work environment, social connections, and acculturation.
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