myCPE

HR Next: Increasing Sales with HR Collaboration | Podcast #Ep17 1 Credit

HR Next: Increasing Sales with HR Collaboration | Podcast #Ep17 1 Credit

  • Rating

    5

  • Published on

    March, 2025

  • Subject Area

    Personnel/Human Resources

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Learning Objectives

  • Discover how HR can support sales talent development.
  • Explain the key competencies that drive sales success.
  • Know the psychology behind effective client interactions.
  • Gain insights into using AI and analytics in sales strategy.
  • Get expert tips on handling rejection and building resilience.

Course Overview

Welcome to another episode of HR Talk: Unpacking Trends and Talent Innovations! Sales and HR might seem like separate worlds, but in today’s fast-paced business environment, they’re more connected than ever.

In this Episode, we’re exploring the fascinating intersection of sales and talent development. What makes a great salesperson? How can HR teams collaborate with sales leaders to create more effective training programs? And what role does emotional intelligence play in closing deals? Please stick with us as we unpack these important questions! Dr. Michelle Welliver is joining us in conversation today. She’ll share expert insights on what defines top sales professionals, the power of relationship-building, and the evolving role of AI in sales.

Key topics discussed:

  • Sales Communication Strategies
  • Relationship-building techniques
  • Overcoming Sales Objections
  • Emotional Intelligence Mastery
  • AI & Sales Analytics

Tune in to this CPE podcast and gain actionable insights through real-world strategies and hands-on exercises. Whether you're looking to strengthen your sales skills, improve negotiations, or enhance client engagement, this episode has something for you. Don't miss out—press play and take the next step in transforming your professional skill set!

For more HR Courses, Click here.

On Demand Credits for All Qualifications

License details Credits Status
Personnel/Human Resources for Certified Public Accountants (CPA-US) 1 CPE Approved
Personnel/Human Resources for CPA in Canada 1 CPD Eligible
Business Acumen for SHRM Professionals (Approval No. 26-6E224) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR Business for Human Resource Certification Institute (HRCI) (Approval No. 699379) (Valid upto : Nov 30, 2025) 1 RCH Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

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MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Experts

Michele Welliver

Michele Welliver

Department Chair, Communications, Susquehanna University

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Michele Welliver is the Department Chair of Communications at Susquehanna University, with expertise in marketing, teaching, and research. She holds a PhD in Workforce Education and Development from Penn State University, an MBA in Marketing, and a BA in Mass Communications/Advertising.


A Professional Certified Marketer (PCM) with a Certificate for Online Teaching, Michele blends academic excellence with real-world marketing insights to prepare students for success in today’s media landscape.

Aileen Zaballero

Aileen Zaballero , CPTD

Project Manager, Rothwell & Associates, Inc.

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A Certified Professional in Talent Development (CPTD) with a dual-title Ph.D. in Workforce Education & Development and Comparative International Education from the Pennsylvania State University. 


With over 25 years of experience in the learning and development field, the common thread that aligns my professional focus is the need to understand the challenges in cultivating an engaged and motivated work environment from the lens of improvement. As Dr Deming stated, “improve constantly and forever” with a focus on progress and evolution through incremental changes. As the world of work continues to change and evolve, so must the workplace learning strategies, including the professionals who implement these changes.


Master’s thesis was an exploratory case study on the implementation of diversity initiatives that utilized OD concepts as an approach to a planned change process involving the entire organization.


Dissertation research: The United Nations has recognized the importance of addressing the “worldwide shortage of health workers” (WHO, 2017, p. 4); and the World Bank has calculated a global shortage of 7.6 million nurses and midwives by 2030. This shortage is having adverse effects on health systems around the world (Oulton, 2006), and is leaving governments with a problem in urgent need of solving. A comparative case study was conducted to describe migration flow (magnitude and direction) of migrant Filipino nurses employed in North-America Sub-Group (the US and Canada) and the Middle-East Sub-Group (Saudi Arabia and the UAE). The research examined the ‘push’ and ‘pull’ factors that influence the return of migrant nurses back to their home country. Influencing conditions of migration include (1) economic factors, e.g., wage differentials or purchasing value; (2) political factors, e.g., work visas or bilateral agreements; and (3) socio-cultural factors, e.g., work environment, social connections, and acculturation.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

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We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

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