Updated On: Dec 03,2024
ANM MEDIA LLP (“MYCPE” or “MY-CPE.com” or MY-CPE or “we”) is the owner of my-cpe.com & MY-CPE Learning app & MY-CPE Mobile (collectively, the “Site“ or “Mobile Application”). By using the Website or Mobile Application -- whether on iOS or Android -- you agree to the following terms and conditions (the “Terms and Conditions“) and to MY-CPE Privacy Policy, which may be accessed at Privacy Policy. If you do not agree to these Terms and Conditions, you should not use the Site or Mobile Application. We may modify or amend these Terms and Conditions at any time so you should bookmark this page and check it often. use of MY-CPE's site or website or undertaking its services constitutes your acceptance of these terms and conditions. Before using or accessing any site or services of MY-CPE, you should carefully read the following terms and conditions.
When you use the site or mobile application or access the content, you do so at your own risk. The content, information, software, products, and services associated with the site or mobile application are provided “as is” and for informational purposes only. MY-CPE disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to the site, the content and any other information, software, products and services provided herein, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
In addition, MY-CPE disclaims any warranties regarding the accuracy or appropriateness of any of the content. MY-CPE is not liable for any direct, indirect, punitive, incidental, special, or consequential damages or other injury arising out of or in any way connected with the use of the site, the content or any related software, products or services, or solutions or with the delay or inability to use the site, the content, or for any information, software, products and services obtained through the site, whether resulting in whole or in part, from breach of contract, tortious behavior, negligence, strict liability or otherwise, even if MY-CPE had been advised of the possibility of damages.
Any cancellations, rescheduling, non-functionality, delay or changes in pricing or refunds delay shall not entitle any user to any kind of compensation or cash or kind. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Information on this site or mobile application or its content is provided for informational purposes and is not meant to substitute for the advice of a professional or expert, please do your own research and due diligence before taking any decision and don't rely solely on any content or information provided hereby. Also, the information provided hereby shall not be constituted as legal or financial or operational advice.
User that registering will enable them to access the content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional iOS devices.
The materials or information or presentation presented during the live webinars or in the self-study videos or any literature or content or webinar page is for informational purposes only and are not legal advice or a substitute for legal counsel or professional assistance. You shouldn't rely or act upon this information without seeking professional help. The information, materials etc. is based upon the presenter's understanding & view point on the subject matter.
While we all use reasonable efforts to furnish accurate and up-do-date information, in compliance with the requirements of NASBA & IRS. However, we do not warrant that any such information is accurate, complete, reliable, current or error-free. We assume no liability or responsibility for any errors or omissions in the contents of this website or presentations. Any US federal tax or state tax advice on website or presentation is not intended to be used for the purpose of avoiding penalties under law. Although we put our best efforts to stay in compliance with continuing education requirements of NASBA and IRS, we assume no liability towards user or presenter or company or any person for any non-compliance or violation of any such guidelines or regulations as the case may be. However, if you come across any lapses or improvement in our website or in any nature whatsoever, we would love to have your feedback and we shall immediately act upon the same.
Please contact use at support@my-cpe.com or call us at +1-646-688-5128
In the event you communicate with MY-CPE through the Site or through other means, and whether by sending suggestions, ideas, remarks, materials, graphics, data, testimonials, or other information (collectively, “Submissions“), all such submissions shall become the property of MY-CPE and shall be treated as non-proprietary and non-confidential. By sending us such submissions, you agree that such submissions shall be owned by MY-CPE, and, unless otherwise explicitly agreed in writing, MY-CPE shall have no obligation to compensate you for the submissions and may use the submissions for its own use in its sole discretion.
All intellectual property found on the Site, including, without limitation, trademarks, service marks, logos, written content, videos, webinars, presentations, and copyrighted material are the property of MY-CPE or it licensors or other partners or third parties. Except as explicitly stated herein, you are not granted any license or other right to use such intellectual property without the prior written consent of MY-CPE or the applicable third-party owner. In the event that you believe copyrighted material owned by you or someone you represent is being infringed upon through the website or mobile application, please notify us at cpa.valay.parikh@gmail.com or +1-646-688-5128.
A lot of written content on our site or mobile application such as presentation title, course description, learning objectives, subject, presentations, hand-outs, contents, links, blogs, or any other content may be taken from public sources or authored by our presenter or speakers or provided by the partner or presenter or speaker. Except as required by NASBA & IRS regulations we haven't done any independent verification or due diligence. However all such content shall be solely owned by MY-CPE.
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), is collected from the users, presenters, companies, speaker or other associated parties whether publicly posted or privately transmitted, are the sole responsibility of the person or entity from which this Content originated, MY-CPE by no means independently verifies the information nor is responsible to do so. This means respective parties (user, presenter, speaker, etc.) and not MY-CPE, are entirely responsible for all Content uploaded, posted, emailed, shared or otherwise transmitted via the Service.
MY-CPE does not control the Content posted via the sit or mobile app and, as such, does not guarantee the accuracy, integrity or quality of this Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances, will MY-CPE be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Service.
You agree to not use the service or the website or mobile application to:
You acknowledge that MY-CPE does review webinar's content as per the requirement of NASBA or IRS but doesn't pre-screen any other content like user information, testimonial etc, but that MY-CPE and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available on the website or on the mobile application. Without limiting the foregoing, MY-CPE and its designees shall have the right to remove any Content that violates these terms and conditions or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness, or usefulness of the Content.
You acknowledge and agree that MY-CPE may record or preserve Content and may also disclose Content if required to do so by law or in the good faith that this preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these terms and conditions; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of MY-CPE, its users and the public.
You understand that the technical processing and transmission of the information, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Solely to enable MY-CPE to use your Content, so that we are not violating any rights you might have in that information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright and publicity rights (but no other rights) you have in Your Content with respect to your Content. MY-CPE will only use information collected about you in accordance with our Privacy Policy. For more information, please see our Privacy Policy.
Any advertisement on MY-CPE or any kind of marketing or any affirmation or endorsement on MY-CPE by any party or presenter or sponsor or company does not warrant, endorse or guarantee any Products or services on our Site, and we will not be a party to any transaction between you and any advertiser or user. Continuing education content is reviewed in accordance with regulations however there is always implied exposure to company, brands, products, services during the continuing education. MY-CPE shall not assume any responsibility with respect to the same. MY-CPE does not assume the responsibility of enforcing licensing requirements, or of checking for license, with respect to licensed professions or trades, prior to publishing advertisements. MY-CPE does not assume the responsibility of monitoring the use of trademarks, copyrights or other rights of third parties.
User registering for the webinars or self-study videos or conferences or any ebooks or literature or for any other purposes and have provided contact information and data including his email ids, contact numbers, reviews & comments, questions, testimonials etc. during and after each course may be shared with the presenters & companies and/or to the sponsor of the courses or any other parties as may be needed from time-to-time, for which the attendee has registered for their individual marketing purposes. MY-CPE does not control how this data is used once it has been provided. By registering for and participating in webinars, self-study videos and audio conferences through the Site, you acknowledge that MY-CPE may record such sessions and that you consent to such recording and MY-CPE use of those recordings for promotional, training or any other purposes. Some webinars are being offered through their early recordings. However, presenter are available to answer your queries. In case of unavailability of the presenter, your questions would be redirected to the presenter within 24 Hours.
You agree that MY-CPE, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if MY-CPE believes that you have violated or acted inconsistently with the letter or spirit of these terms and conditions or against the interest of public or MY-CPE. MY-CPE may also in its sole discretion and at any time discontinue providing the service, or any part thereof, with or without notice. You agree that any termination of your access to the service under any provision of these terms and conditions may be affected without prior notice, and acknowledge and agree that MY-CPE may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Service. Further, you agree that MY-CPE shall not be liable to you or any third-party for any termination of your access to the Service.
The website (www.my-cpe.com) contains links to other websites. MY-CPE approval or allowance of such links indicates no endorsement by MY-CPE to such third-party websites, services, products, policies or other information. MY-CPE is not responsible for, and cannot control the content of those third-party websites. You should contact those third parties directly for information on their terms of use, privacy policy, and other relevant information. By using the Site, you agree that you will not attempt to hold MY-CPE responsible or liable for the content of such third-party websites. MY-CPE uses third party tools to provide services through it's site and mobile such as zoom, Vimeo, Push Notification or any other services and while doing so it may provide user information including personally identifiable information to this third party services providers.
If you do not consent to the sharing of your information with third parties, you are required to notify us in writing via email at info@my-cpe.com. Upon receipt of your written request, we will promptly deactivate your subscription and take all necessary steps to ensure that none of your personally identifiable information is shared with any third parties henceforth. Additionally, your account will be immediately deactivated, and no further processing of your personal data will occur thereafter.
You expressly understand and agree that MY-CPE and its parents, subsidiaries, affiliates, agents, officers, trustees, members, managers, partners or employees will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with
Please note that in particular, we will not be liable for:
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked to and from our site. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or mobile application or any content on it, whether expressed or implied.
The use of MY-CPE service for any illegal activities is prohibited. Illegal activities include, but are not limited to, tampering with information databases and software, unauthorized entry to other networks or computers, trafficking in illegal products or substances, disobeying trade restrictions, violating civil rights laws or knowledgeable vandalism or destruction of online files. You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Service.
You will set a password and account designation for using the service & registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify MY-CPE of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. You may not disclose or share your password to any third parties or using your password for any unauthorized purpose. MY-CPE cannot and will not be liable for any loss or damage arising from your failure to comply with this paragraph.
You agree to defend, indemnify and hold us and our affiliates, directors, officers, members, managers, agents, consultants and employees harmless from and against any and all claims, losses, liabilities, costs and expenses (including, without limitation, attorneys' fees) arising from your violation of any of these terms and conditions or any third-party rights, including, without limitation, infringement of any copyright, violation of any proprietary right and invasion of any privacy rights.
It is MY-CPE's policy to comply with all intellectual property laws and, in appropriate circumstances, to terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been infringed, please send us a notice of copyright infringement containing the following information to cpa.valay.parikh@gmail.com
Once proper notice has been received, MY-CPE may take the following action:
The subscriber may provide a counter notice that contains the following information:
If MY-CPE receives a counter notification, it will forward this notification to the original complaining party. If the complaining party does not respond to the counter notice by filing a lawsuit, MY-CPE will restore the material or access to the material within 10 to 14 days of the receipt of a counter notification.
These Terms and Conditions and MY-CPE Privacy Policy constitutes the entire agreement between you and MY-CPE with respect to your use of the Website and Mobile Application. You may not assign or delegate any of your rights or obligations under these Terms and Conditions.
If case live webinars are being rebroadcasted, i.e., live webinars are done by way of recording of the old webinar, still, we will have a presenter or any other competent professional on the panel to answer your questions. Please put your questions into the chat panel also, and you can call on number 646-688-5128 or email us at support@my-cpe.com.
The MY-CPE Individual Subscription provides Users with access to all content on the platform that is eligible for continuing education, with the exception of Preparation courses, which are available separately at a different price.
Users will have access to a wide range of high-quality continuing education courses, covering various topics and industries. The subscription is designed to be user-friendly and flexible, allowing Users to learn at their own pace and on their own schedule. All content can be accessed online from anywhere in the world.
Please note that Preparation courses are excluded from the subscription and are available separately at a different price. These courses are designed specifically to help Users prepare for particular exams or certifications and are not included in the MY-CPE Individual Subscription
With effect from February 25, 2023, all Users of MY-CPE Unlimited Access Prime Subscription are being upgraded to MY-CPE Unlimited Access Exclusive Subscription. This means that these users will be able to access all the content available under MY-CPE Unlimited Access Prime Subscription, as well as qualifying courses and advance certification programs which are only available with MY-CPE Unlimited Access Exclusive Subscription.
The Individual Subscription requires payment of an annual fee. The fee amount and payment terms will be clearly displayed on our website.
The Individual Subscription is for your individual/ Team/ company use and its employees and is non-transferable. Your MY-CPE Subscription will continue until terminated. To use the MY-CPE service you must have Internet access and a MY-CPE ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your subscription before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method (see "Cancellation" below).
Users will need a current, valid payment card or bank details to sign up for Individual Subscription. While users won't be charged for your free trial, you will be automatically charged converted to a paid membership plan at the end of the trial period and will be renewed annually. You can cancel anytime from your dashboard. Once charged, the transaction will be considered final and no refund shall be granted thereafter.
The subscription fee for the MY-CPE Individual Subscription and other charges such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page.
To use the MY-CPE Individual Subscription services you must provide one or more Payment Methods. You authorize us to charge payment through any payment method associated with your account in case your primary payment method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid payment. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. MY-CPE still has rights to recover it's dues as per terms and conditions mentioned here in even though credit card or payment gateway issues you refund on your chargeback request from our bank account.
You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge through the applicable Payment Method(s).
The subscription fees for MY-CPE Individual Subscription may be revised by us. We will notify all Users of any price revision at least 30 days prior to the effective date of the revision by sending a price revision email to the email address provided by the User.
In case a User does not agree to the revised subscription fees, they may cancel their subscription by logging in to www.my-cpe.com > User Dashboard > Individual Subscription > Cancel Auto Renewal of Subscription or by sending an email to support@mycpe.com. If we do not receive any reply from the User within 7 days, the new rates will be applicable from the next renewal cycle.
Please note that if a User has subscribed to MY-CPE Individual Subscription during offers or discounts, they may have signed up at a lower initial subscription price. However, the subscription price after 1 year during any automatic renewal term will be the "Undiscounted Original Price" of the respective subscription that the User has signed up for, or subsequent price increase that has been notified from time to time. We will send an auto-renewal reminder email with pricing to the User prior to the end of the current subscription term.
We recommend all Users to keep their contact details up to date to ensure they receive any important notifications regarding subscription fees or other matters.
Welcome to MY-CPE, an online continuing education platform that provides access to courses for over 100 qualifications approved by several regulatory bodies under MY-CPE Individual Subscription, click here to know more. By accessing and using our platform, you agree to our refunds policy under terms and conditions.
We want to ensure that our users are satisfied with the services provided by our platform. In the unlikely event that a user is not satisfied, we have established the following refund policy
Users are eligible for a refund for the following reasons
Refunds will be considered within 30 days of the purchase date.
Users must submit a request for a refund via email to our support team at support@my-cpe.com
Our support team will evaluate the refund request and determine its eligibility. If the refund request is approved, our team will process the refund and notify the user via email. Refunds will be made to the original payment method used for the purchase and refund will never exceed the actual payment collected.
Refund exceptions:
Refunds will not be granted in the following cases:
And such other minor issues don’t directly affect the significant functionalities provided under the subscription plan. Therefore, please carefully read the terms and conditions on the website before subscribing to the plan. https://my-cpe.com/continuing-education/individual-subscription-pricing. Refunds will not be granted if the user has requested a refund beyond the 30-day timeframe.
If you have any questions or concerns regarding our refund policy, please contact our support team at support@my-cpe.com
The MY-CPE Individual Subscription is a recurring subscription that shall be auto-renewed on the completion of the subscription term. The subscription is valid for one year from the date of purchase.
You may cancel your subscription at any time before the renewal date by in to www.my-cpe.com > User Dashboard > Individual Subscription > Cancel Subscription.
Cancellation requests made before the renewal date will result in the cancellation of the auto-renewal feature for the next subscription term.
No refunds will be given for any unused portion of the current subscription term.
Your subscription will be automatically renewed on the completion of the subscription term unless you cancel your subscription.
We will charge the applicable subscription fee to the payment method on file at the time of renewal.
You agree to keep your payment information up to date to ensure uninterrupted access to our platform.
We reserve the right to change the subscription fee at any time, and we will notify you of any changes before your next renewal date.
This refund policy may change from time to time. All changes to the policy will be posted to the website and are effective as of posting.
Qualifying refunds will be processed within seven (7) business days of request for refund. If the original payment was not made by credit card (e.g. made by check or wire), the refund may take more than seven days to process. A requester will be notified as quickly as commercially practicable if his or her request for refund does not qualify or fall under MY-CPE refund policy.
You may attend any live event scheduled during your subscription period, and included in your subscription. Registrations for each scheduled events are available until the start time of the program. When any course or program is provided by a third-party content provider, it may be excluded from the Individual Subscription. Any exclusions will be clearly noted in the program descriptions. Inclusions and exclusions in the subscription plan may change as per the discretion of the company and shall be informed to you on your registered Email address. We may from time to time offer special promotional offers on, plans or subscriptions. Offer eligibility is determined by MY-CPE at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible.
Unless set forth otherwise as part of the MY-CPE Individual Subscription related to other terms and conditions, this will come into force upon the subscription Commencement Date for an initial period of one (1) year (the “Initial Term”). Following the Initial Term, this subscription shall auto-renew by consecutive one (1) year periods (each period called a “Renewal Term”), and thereafter every year, unless the user cancels the subscription prior to the expiration of the current term. The Initial Term, together with any Renewal Term, is referred to as the “Term.”
We may change our subscription plans and the price of our service from time to time; however, any price revision to the subscription pricing shall be made by sending the price revision email to the users. In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Individual Subscription > Cancel Subscription or by sending us an email at support@my-cpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
In case you have subscribed during offers or discounts, you may have signed up at a lower initial subscription price. However, the subscription price after 1 year during any automatic renewal term will be the “Undiscounted Original Price” of the respective subscription that the user has signed up for or subsequent price increase that has been notified from time to time. We shall send you an auto-renewal reminder email with pricing, In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Individual Subscription > Cancel Subscription or by sending us an email at support@mycpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
If you have upgraded your subscription, auto-renewal will be done at the upgraded price and will be effectively done after one year of the original purchase of a subscription. Users will be able to cancel their subscription by logging in to www.my-cpe.com > User Dashboards > Subscriptions > Cancel Subscription - for the upcoming term by canceling the auto-renewal option.
For more information regarding administrative policies such as refund requests, cancellations, complaints or the like, please email us at support@my-cpe.com or call us directly at +1-646-688-5128.
MY-CPE (www.my-cpe.com) has been providing continuing education to accounting, tax, finance and HR professionals for fulfilling their requirement with respect to their Continuing Education across the country. If your Team has at least five professionals who have to comply with their continuing education requirement then you must be interested in exploring Team-wide approaches to continuing education, MY-CPE is here to help.
At MY-CPE, you will able to access courses in form of Live Webinar and Self-Study (On-demand Webcast), E-books, Conferences, Short Videos, Podcasts, Certificate Courses, specially designed Combo Packages and State wise CPA Packages to satisfy professionals annual professional continuing educational requirements. We have included all of these formats in MY-CPE Team Subscription. At MY-CPE, we are determined to serve you in the best way possible so that professionals do not miss out on their compliance part. By subscribing to our Team Subscription, Team can rest assured that their professional staff members are in compliance with their continuing education requirements.
These Terms of use govern your use of our service. As used in these Terms of Use, "MY-CPE service", "our service" or "the service" means the Continuing Education service provided by MY-CPE for reading, discovering and watching MY-CPE content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service.
This Subscription is for your Team/ organization use and its employees and is non-transferable. Your MY-CPE Subscription will continue until terminated. To use the MY-CPE service you must have Internet access and a MY-CPE ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your subscription before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method (see "Cancellation" below).
Users will need a current, valid payment card or bank details to sign up for MY-CPE Team. While users won't be charged for your free trial, they will be automatically charged converted to a paid membership plan at the end of the trial period and will be renewed monthly. You can cancel anytime from your dashboard. Once charged, the transaction will be considered final and no refund shall be granted thereafter.
Team Users are broadly classified in to three categories: Administrator, Manager and Staff. rights are mentioned hereunder -
1. Administrator (Admin) :
- Exclusive right to allocate staff to supervisor
- Rights for Adding more users
- Right to Allocation of courses
- Rights of Managing and tracking learning of staff
2. Supervisor :
- Right to Allocation of courses
- Rights of Managing and tracking learning of staff
3. Staff:
- Take any course on the website for their learning and continuing education
- Take allocated learning from their supervisors on MY-CPE
Administrators of the Team have exclusive rights to add/remove users. Signing up for MY-CPE is absolutely free, but if you want to add users (buy seats), you need to make payment and buy seats. Pricing is mentioned in the given link https://my-cpe.com/continuing-education/teams-subscription-pricing
Administrators of the Team have the right to delete (Remove) the user (Staff/ Supervisor). Users will be moved to the category of "Inactive User" until the subscription for that user does not end for the relevant tenure. Admin also has the right to add back the deleted user and make the profile active again. Deleted staff members remain users of MY-CPE. However, their Team Access Rights are terminated. They need to pay for taking courses.
Once added and assigned a seat to a particular staff member, it is non-transferable to any other staff member as continuing education credits are distributed in a specific user's name throughout the year. Administrators of the Team have the right to delete the user (Staff/ Supervisor). After deletion, the user will be moved to the category of "Inactive User" until the subscription for that user does not end for the relevant tenure. We will notify the user via email that he has been removed from the Team network on MY-CPE. The rationale behind non-transfer is that we register staff members with their qualifications, and credits are issued only in registered names; otherwise, the purpose of continuing education credits will not be met.
The subscription fee for the MY-CPE Team Subscription access and other charges such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page.
To use the MY-CPE Team Subscription Access service you must provide one or more Payment Methods. You authorize us to charge payment through any payment method associated with your account in case your primary payment method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid payment. For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. MY-CPE still has rights to recover it's dues as per terms and conditions mentioned here in even though credit card or payment gateway issues you refund on your chargeback request from our bank account.
You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge through the applicable Payment Method(s).
We may change our subscription plans and the price of our service from time to time; however, any price revision to the subscription pricing shall be made by sending the price revision email to the users. In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Team Access > Cancel Subscription or by sending us an email at support@my-cpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
In case you have subscribed to Team access (prime/ exclusive) during offers or discounts, you may have signed up at a lower initial subscription price. However, the subscription price after 1 year during any automatic renewal term will be the “Undiscounted Original Price” of the respective subscription that the user has signed up for or subsequent price increase that has been notified from time to time. We shall send you an auto-renewal reminder email with pricing, In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Team Access > Cancel Subscription or by sending us an email at support@my-cpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
This refund policy may change from time to time. All changes to the policy will be posted to the website and are effective as of posting.
MY-CPE provides an online continuing education platform to professionals for 100+ Qualifications approved by several regulatory bodies. MY-CPE Team Subscription plan for a Team/company is available for $249.00 / $199.00 annually. (Click here to know more). This subscription gives your staff Team access to courses on our platform for one year from the date of subscription, and it is a recurring subscription that shall be auto-renewed on the completion of the year.
MY-CPE shall not be able to provide any refund once the subscription has been purchased or auto-renewed unless there is a specific default in providing services from the side of MY-CPE and the user can provide the same in writing with a valid and reasonable explanation. Furthermore, if we receive payment more than once owing to a technical error at the time of signing up or renewal, the additional amount collected would be eligible for a refund. We always encourage users to be careful and read all the terms before signing up. Users are requested to read and understand the inclusions of the MY-CPE Team Subscription plan for a Team/ company.
In no case, the refunds shall be granted based on a misunderstanding of inclusions in the respective subscription plans, as inclusions are clearly indicated on the page. Therefore, Please carefully read the terms and conditions on the website before subscribing to the plan. Click here to learn more about MY-CPE Team Subscription.
Users have an option to stop/cancel the auto-renewal of the subscription, and they were made aware of this option. (They can either email at support@my-cpe.com or they can log in to their account and cancel the subscription from the subscription tab). We have specifically mentioned the cancellation of subscription or stopping auto-renewal of subscription in
Any of the following shall not be considered as default in providing services from outside that would warrant a refund of the subscription paid:
For the Team registered with a free trail - once charged the transaction will be considered final and no refund shall be granted thereafter.
In the case where refunds are approved, MY-CPE shall deduct the transactional charges applicable to the transaction and make the balance payment to the users.
Qualifying refunds will be processed within seven (7) business days of request for refund. If the original payment was not made by credit card (e.g. made by check or wire), the refund may take more than seven days to process. A requester will be notified as quickly as commercially practicable if his or her request for refund does not qualify or fall under MY-CPE refund policy.
You may attend any live event scheduled during your subscription period, and included in your subscription. Registrations for each scheduled events are available until the start time of the program. When any course or program is provided by a third-party content provider, it may be excluded from the Team Subscription. Any exclusions will be clearly noted in the program descriptions. Inclusions and exclusions in the subscription plan may change as per the discretion of the company and shall be informed to you on your registered Email address.
We may from time to time offer special promotional offers on, plans or subscriptions. Offer eligibility is determined by MY-CPE at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible.
Unless set forth otherwise as part of the MY-CPE Team Subscription related to other terms and conditions, this will come into force upon the subscription Commencement Date for an initial period of one (1) year (the “Initial Term”). Following the Initial Term, this subscription shall auto-renew by consecutive one (1) year periods (each period called a “Renewal Term”), and thereafter every year, unless the user cancels the subscription prior to the expiration of the current term. The Initial Term, together with any Renewal Term, is referred to as the “Term.”
We may change our subscription plans and the price of our service from time to time; however, any price revision to the subscription pricing shall be made by sending the price revision email to the users. In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Team Access > Cancel Subscription or by sending us an email at support@mycpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
In case you have subscribed during offers or discounts, you may have signed up at a lower initial subscription price. However, the subscription price after 1 year during any automatic renewal term will be the “Undiscounted Original Price” of the respective subscription that the user has signed up for or subsequent price increase that has been notified from time to time. We shall send you an auto-renewal reminder email with pricing, In case you don’t agree to price revision, you may cancel your subscription by logging in to www.my-cpe.com > User Dashboard > Team Access > Cancel Subscription or by sending us an email at support@mycpe.com. In case we don’t receive any reply from the user within 7 days, The new rates will be applicable from the next renewal cycle.
If you have upgraded your subscription, auto-renewal will be done at the upgraded price and will be effectively done after one year of the original purchase of a subscription. Users will be able to cancel their subscription by logging in to www.my-cpe.com > User Dashboards > Subscriptions > Cancel Subscription - for the upcoming term by canceling the auto-renewal option.
For more information regarding administrative policies such as refund requests, cancellations, complaints, or the like, please email us at support@my-cpe.com or call us directly at +1-646-688-5128.
Any of the following shall not be considered as default in providing services from outside that would warrant a refund of the subscription paid:
MY-CPE ( www.my-cpe.com ) provides packages of courses that allow our users to access Live Webinars and Self-Study (On-demand Webcast), E-books that may be based on State wise for CPA and for other qualifications. Here is a link for further https://my-cpe.com/continuing-education/individual-subscription-pricing
These Terms of use govern your use of our service. As used in these Terms of Use, "MY-CPE service," "our service," or "the service" means the Continuing Education service provided by MY-CPE for reading, discovering, and watching MY-CPE content, including all features and functionalities, recommendations, and reviews, the website, and user interfaces, as well as all content and software associated with our service.
MY-CPE shall not be able to refund once the Package has been purchased unless there is a specific default in providing services from the side of MY-CPE or in the rarest event of a technical glitch and the support team can not resolve the request made by users. Users are requested to read and understand the inclusions of Package Courses carefully. In no case shall refunds be granted based on a misunderstanding of inclusions in the courses as inclusions are clearly indicated on the specific Package detailed page. In the case where refunds are approved, MY-CPE shall deduct the transactional charges applicable to the transaction and make the balance payment to the users.
Qualifying refunds will be processed within seven (7) business days of the request for a refund. If the original payment was not made by credit card (e.g., check or wire), the refund may take more than seven days to process. A requester will be notified as quickly as commercially practicable if his or her request for a refund does not qualify or fall under the MY-CPE refund policy.
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of India, without regard to its conflict of laws principles. Any disputes arising out of or in connection with the use of this website, including but not limited to any non-contractual obligations, shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India. By using this website, you irrevocably submit to the exclusive jurisdiction of such courts. Furthermore, you agree to comply with all applicable laws and regulations of your country of residence and undertake to ensure that your use of the website does not contravene any such laws or regulations.
For more information regarding administrative policies such as refund requests, cancellations, complaints, or the like, please email us at support@my-cpe.com or call us directly at +1-646-688-5128.
