Actionable Steps and Practical Strategies from Start to End - to Implement Tax Advisory Services in Your CPA & Accounting Firm
Tax advisory services have evolved from being a value-added service to a core revenue stream for CPA and accounting firms. With increasing regulatory changes, complex tax scenarios, and heightened client expectations, firms must adopt a structured, repeatable approach to tax advisory. A well-implemented tax strategy ensures firms can provide proactive guidance, enhance client retention, and scale their operations efficiently.
Whether a firm specializes in one or two industries (such as real estate, healthcare, or cost segregation) or caters to a diverse client base, a structured advisory process is crucial. For niche-focused firms, deep industry expertise allows them to refine tax strategies and replicate them across similar clients, ensuring efficiency. Meanwhile, firms serving various industries need a well-documented repository of tax strategies, allowing them to apply customized solutions without reinventing the wheel each time.
A robust tax advisory strategy isn’t just about knowledge—it’s about execution. Firms need a clear onboarding process, a defined client segmentation approach, standardized tax planning templates, and a scalable pricing model. Additionally, leveraging offshore teams can significantly enhance capacity without increasing fixed costs, while the right technology stack can streamline processes and improve accuracy.
In this guide, we’ll break down the six essential steps to successfully implementing a scalable and profitable tax advisory service.
Tax advisory is a strategic driver for firm growth, client retention, and long-term profitability. In today’s environment, where tax preparation is increasingly commoditized and automation continues to reduce margins, building a structured tax advisory practice helps firms stay relevant and valuable to their clients.
Here’s why leading firms are shifting focus toward tax advisory:
Before diving into the core building blocks of tax advisory, it’s important to recognize that there’s no one-size-fits-all approach. The way your firm delivers tax advisory services will largely depend on your client base, industry focus, and internal expertise.
Here are a few ways to frame your delivery model:
Understanding your firm’s delivery model helps you prioritize the right processes, team structure, and tools when building your advisory service. It also sets the tone for how you position advisory—whether as a bundled offering, a standalone service, or a premium tier for select clients.
To build a scalable and structured tax advisory service, we recommend focusing on four key pillars:
Each of these pillars plays a crucial role in ensuring that firms can deliver tax advisory services efficiently, maintain pricing transparency, scale their workforce, and leverage technology to improve execution. Below is how the original six steps align under these four strategic pillars:
A well-structured process is the foundation of an effective and scalable tax advisory service. Establishing standardized workflows for client onboarding and tax strategy documentation ensures efficiency, consistency, and the ability to scale advisory services across multiple clients.
This step consists of two core components:
Eliminate manual inefficiencies by adopting digital onboarding tools that capture client information through structured intake forms, tax organizers, and secure document uploads. Create an automated workflow that includes client reminders, initial consultations, and document verification to ensure smooth transitions into advisory services.
A well-documented questionnaire should capture critical tax details upfront, including:
Having a standardized intake process ensures every client follows the same structured tax planning model, making it easier to implement strategies consistently.
CPA firms must identify and segment clients based on:
Establish a clear timeline for client interaction, including:
A structured onboarding process ensures that tax advisory services are consistent, scalable, and tailored to client needs.
One of the biggest challenges in scaling tax advisory is ensuring consistency in strategy execution across different clients. A tax strategy repository acts as a knowledge bank for firms, enabling them to apply structured, repeatable strategies across multiple clients efficiently.
Tag tax strategies based on client segments, making it easier for advisors to apply relevant strategies without having to analyze every case from scratch.
Example:
Firms can name their proprietary strategies to simplify internal reference.
Example:
Maintain a master spreadsheet to document:
This data-driven approach ensures firms can track the effectiveness of tax strategies and refine them over time.
Tax advisory is not just about analyzing tax data—it’s about effectively communicating the strategy to clients, ensuring they understand the value, impact, and implementation of the advisory services provided. A structured client-facing approach increases engagement, trust, and retention.
To maximize client face-time, CPA firms should schedule regular tax advisory meetings where they walk clients through their tax strategies in detail. These meetings should not be just discussions but well-structured sessions where key numbers and tax positions are presented in a professional manner.
A PowerPoint-based advisory presentation is an effective way to visualize the tax strategies being implemented. Firms should develop a standard advisory presentation template that includes:
Each advisory report and presentation should be customized and branded under the firm’s identity. Avoid using generic tax software-generated reports—clients appreciate proprietary advisory materials that reflect the firm’s unique expertise. A standardized template with the firm’s logo, unique formatting, and clear data visualization reinforces credibility and creates a consistent advisory experience for every client.
For clients who prefer a more interactive approach, firms should offer live walkthroughs of their tax plan instead of just sending reports. This adds a personal touch, builds trust, and ensures clients fully understand their tax strategies. Firms should also be prepared to adjust strategies during these meetings based on client feedback and any recent financial changes.
Pricing tax advisory services strategically is essential for making advisory a sustainable, scalable, and profitable offering. Many CPA firms hesitate to charge for tax planning because they’ve traditionally provided it as a free value-add with tax preparation. However, to build a structured advisory model, firms must implement transparent, standardized pricing plans that reflect the value delivered while maintaining flexibility for complex cases.
A strong pricing model ensures that clients clearly understand what they’re paying for, what value they receive, and how advisory differs from compliance-based tax services.
A well-defined pricing strategy prevents CPA firms from undercharging for advisory services and ensures consistent, predictable revenue generation. Firms should shift from hourly billing models to value-based pricing structures that reflect the impact of tax strategies on client savings.
Hourly pricing creates unpredictability for both clients and firms. Instead, advisory services should be priced based on value, complexity, and deliverables. Clients should know in advance what they’re paying for rather than being charged for the time spent on their case.
Instead of charging per hour, CPA firms should introduce fixed-fee pricing structures based on service complexity. Tiered pricing can help segment clients and offer services accordingly:
To make advisory sustainable, firms should transition from one-time fees to subscription-based pricing. Monthly, quarterly, or semi-annual advisory engagements ensure clients receive ongoing tax planning instead of a once-a-year analysis.
Not all clients will immediately accept tax advisory fees. Instead of rolling out pricing across all clients at once, firms should pilot tax advisory pricing with their best clients first. Over 2-3 years, firms can gradually introduce advisory fees to a broader client base.
Some clients will question why they should pay for tax advisory when they’ve never done so before. To counter this, firms should:
A structured pricing model allows CPA firms to charge fairly, demonstrate value, and ensure clients perceive advisory as an ongoing, high-value service rather than a one-time discussion.
Setting the right pricing for tax advisory services starts with understanding the variables that impact the scope, complexity, and value of each engagement. While value-based pricing is the recommended model, the fee should still be grounded in measurable factors that reflect the effort and outcomes involved.
Here are few other considerations to guide your pricing structure:
Talent is the backbone of a scalable tax advisory service. While technology and structured processes streamline workflows, firms need the right mix of onshore and offshore professionals to execute, implement, and scale tax advisory services efficiently.
Many CPA firms underutilize their offshore teams, restricting them to back-office tax preparation roles rather than integrating them into advisory and strategy execution. A well-balanced onshore-offshore blend ensures firms can deliver tax planning efficiently, manage workload fluctuations, and reduce dependency on expensive domestic hiring.
This pillar consists of two key components:
For tax advisory services to be scalable and profitable, firms need to train, upskill, and align their teams across various tax strategies. While experienced CPAs and partners may be responsible for high-level advisory work, junior staff and offshore professionals must be equipped to handle execution, research, and client coordination.
Tax advisory isn’t just about knowledge—it’s about execution. Firms should implement a structured shadowing program, where offshore professionals:
By gradually moving offshore professionals into execution roles, firms can build a sustainable pipeline of tax advisory talent without overburdening onshore teams.
To ensure consistency, firms should document and standardize tax strategies, industry-specific advisory techniques, and implementation guidelines. This includes:
Onshore teams should work closely with offshore staff to train them on advanced tax strategies and ensure alignment on advisory execution. This prevents the traditional “us vs. them” dynamic and builds a unified workforce where offshore professionals contribute meaningfully to advisory work.
By investing in training and structured collaboration, firms create a scalable, knowledge-driven tax advisory team that extends beyond onshore talent.
Scaling tax advisory services is not just about adding more people—it’s about building a well-structured, collaborative team that understands the advisory process end-to-end. A clear team structure, well-defined roles, and on-job training workflows are essential for consistency, execution quality, and scalability.
Define Your Team Structure
A blended onshore-offshore team allows your firm to manage costs without compromising service quality. Here's an example of a scalable setup:
Role | Location | Responsibility |
---|---|---|
Partner / Sr. Tax Manager | Onshore | Client onboarding, discovery calls, strategic review, final sign-off |
Tax Planning Lead | Offshore (CPA/EA) | Tax plan prep, research, client coordination, mapping strategies to deliverables |
Tax Preparer(s) | Offshore | Data gathering, return prep, document review, tax projections |
Client Success Coordinator | Offshore | Follow-ups, scheduling, communication support |
This setup helps maintain client-facing leadership onshore, while offshore resources handle prep, support, and plan execution efficiently.
Establish a Tax Advisory Workflow : A clearly defined workflow ensures that everyone knows how the advisory process flows—from first touchpoint to ongoing planning.
Standard Tax Advisory Workflow:
Train Through Shadowing: The Advisory Learning Model
To ensure knowledge transfer and consistent execution, firms should adopt a progressive shadowing model for new and offshore team members.
On-Job Training Methodology
This model builds confidence, accuracy, and ownership within the offshore team without compromising the quality of delivery.
A major limiting factor in CPA firms scaling tax advisory is the lack of offshore team integration beyond tax preparation. Many firms restrict offshore professionals to compliance and back-office work, missing out on the potential for strategy execution, client interaction, and proactive tax planning support.
Instead of using offshore professionals only for tax return preparation, firms should:
A hybrid model ensures that tax advisory services run smoothly across global teams, leveraging both onshore expertise and offshore efficiency.
Function | Onshore Team | Offshore Team |
---|---|---|
High-Level Tax Advisory | ✅ Led by partners & senior CPAs | (Support role only) |
Tax Strategy Execution | ✅ Final review & implementation | ✅ Research & initial draft preparation |
Data Collection & Compliance | ✅ (Complex cases) | ✅ Primary role |
Client Meetings | ✅ Primary advisors | ✅ Support role (case-by-case basis) |
This blended approach allows firms to scale tax advisory services efficiently, reducing workload bottlenecks while ensuring high-quality execution.
Rather than treating offshore teams as an extension of tax prep, firms should appoint specialized offshore professionals for tax advisory execution. These roles include:
To ensure that offshore teams contribute effectively, advisory deliverables must be standardized. Every tax strategy report, financial projection, and planning document should follow predefined templates and firm-branded materials.\
This ensures:
Technology plays a critical role in enhancing efficiency, accuracy, and scalability in tax advisory services. A well-structured tax technology stack helps firms automate tax preparation, optimize tax planning strategies, and improve client deliverables.
A strong tax tech stack consists of two major components:
Integrated tax software simplifies the process by ensuring that data is automatically synced across tax preparation and planning modules. This eliminates the need for manual data entry, saving time and reducing errors. Below is a review of some popular integrated tax software:
Key Limitations in Most Tax Prep and Planning Software
While technology plays a critical role in enabling tax advisory, most tax preparation and planning software available today still comes with limitations that firms should be aware of. These tools can support efficiency but cannot replace structured planning, strategic thinking, or client engagement.
Here are the most common gaps we’ve seen across the board:
Independent tax planning tools are designed specifically for strategic tax planning and often include built-in strategies and templates. However, they come with certain limitations:
When selecting a tax planning tool, CPA firms should consider:
Disclaimer: While we have listed common tax prep and planning software options, firms must evaluate these tools based on their specific needs before implementing them.
Once you’ve built the foundational structure around process, pricing, talent, and technology, the next step is to operationalize tax advisory in your firm. This roadmap outlines a practical sequence for implementation, starting with a small pilot and gradually scaling across your client base.
Start with a select group of clients—those who already trust you, have complex needs, or are likely to benefit most from proactive planning. Avoid rolling it out to all clients at once. Choose clients where the impact can be measured and where your team can get comfortable with the advisory model before expanding further.
Before launching advisory, finalize a value-based pricing structure. Decide whether you'll charge monthly, quarterly, or annually, and consider factors like complexity, number of entities, and expected ROI. Start with tiered pricing options and make sure you can clearly communicate the value to clients.
Build a repository of your firm’s go-to tax strategies. Group them by client type, industry, or complexity. Give each strategy a simple internal name (e.g., “Employing Your Children,” “Entity Split Optimization”) and create implementation templates. This makes it easier for your team to apply, track, and replicate strategies across clients.
Develop a structured onboarding workflow including:
This ensures consistency and reduces time spent on administrative follow-up during the planning phase.
Equip your team with the knowledge and tools to execute advisory services confidently. Train them on:
Include both onshore and offshore staff to ensure alignment and handoff efficiency.
Use a shadowing model for on-the-job training:
Once trained, assign offshore tax planners the responsibility of preparing tax strategies, updating plan templates, pulling data from documents, and organizing presentation decks. This frees up your senior team to focus on client interaction and decision-making.
Create a tracking system—often an Excel sheet or CRM plugin—where you record which strategies were used for which clients, what phase they’re in, and any projected savings. This not only helps in tracking progress but also enables future scaling by standardizing your firm’s planning model.
Not every client will immediately see the value of tax advisory services, and that’s okay. Some will resist the pricing, question the need for ongoing planning, or expect the service for free. CPA firms should be firm about their value proposition—tax advisory is a premium, structured service, not an add-on. If a client isn’t willing to engage, it’s better to say no than to undersell your expertise.
Many firms hesitate to introduce advisory services because they fear client pushback. However, firms that stick to their pricing and structured approach often find that acceptance rates increase over three years. Clients who reject advisory in the first year may come back in the second or third year once they see the value others are getting. A phased approach ensures gradual adoption without losing clients.
Many clients equate tax planning with immediate tax savings, but advisory services go beyond that. A structured tax plan optimizes future tax positions, ensures compliance, and prevents unnecessary risks. The real value of tax advisory is not just saving money in the short term, but creating long-term financial benefits and avoiding costly mistakes.
Tax planning should be structured to maximize benefits while minimizing exposure to audits, penalties, or compliance risks. Some clients may request aggressive tax strategies that could trigger scrutiny—firms must educate clients on legal, risk-free planning rather than focusing purely on tax reduction. A well-documented, balanced approach builds long-term trust and credibility.
Rather than introducing tax advisory pricing across all clients at once, firms should start with a pilot group—preferably clients who already trust them and understand strategic tax planning. Once the initial group sees results, advisory services can be expanded gradually. This reduces resistance and allows firms to refine their pricing, processes, and client communication before scaling.
Some firms make the mistake of drastically increasing fees when introducing tax advisory services. Instead, firms should offer an entry-level advisory package with clear deliverables. Once adoption is successful, pricing can be gradually increased in year 2 and year 3, making the transition smoother for both firms and clients.
Instead of one-time advisory engagements, firms should gradually shift clients to monthly, quarterly, or semi-annual advisory models. This not only improves revenue predictability but also ensures ongoing client engagement and strategy refinement. Clients will perceive advisory as an ongoing service rather than a once-a-year review.
Clients don’t just want a list of tax strategies—they want personalized, branded reports that show effort and customization. CPA firms should ensure that all tax advisory deliverables—reports, presentations, and strategy documents—are branded under their firm’s name, not software-generated templates. This reinforces credibility and creates a sense of exclusivity.
Scaling tax advisory services requires a structured repository of tax strategies that can be applied across clients. Firms should:
Just like patients stick with doctors who understand their medical history, clients prefer staying with a CPA firm that knows their financial and tax background. Once firms implement structured tax strategies for a client, switching to another CPA firm becomes inconvenient for them. This is why tax advisory should be positioned as a long-term engagement, ensuring clients remain loyal.
While AI-powered tools and tax planning software can assist with calculations and data insights, they cannot replace human judgment, customization, and advisory discussions. Firms should use technology to enhance efficiency, but advisory services should always be driven by human expertise to maximize client trust and strategic impact.
Clients are more likely to invest in tax advisory if they understand what they are getting. Firms should:
A strong tax advisory service should be structured enough to ensure consistency but flexible enough to adapt to different client needs. Firms should:
The future of CPA firms lies in structured, scalable tax advisory services rather than one-off tax filings. Firms that build repeatable processes, leverage technology, train offshore teams, and create standardized tax strategy repositories will lead the industry in profitability, client satisfaction, and operational efficiency.
Tax advisory is a long-term strategy that requires structured processes, clear pricing, the right talent mix, and a strong technology stack. Firms that implement a repeatable and scalable approach can create sustainable revenue streams while delivering higher value to clients. A well-executed advisory service strengthens client relationships, improves efficiency, and positions firms for long-term growth.
If you want to learn more about implementing a structured tax advisory service, feel free to connect with us. We are already helping many of the top 200 accounting firms, leading CPA practices, and other professional service firms scale their tax advisory offerings efficiently.
Tax advisory services help firms provide tailored solutions, enhance client satisfaction, and create additional revenue streams.
Conduct regular workshops, use real-world examples, and provide continuous education on changing tax laws and industry trends.
Integrated tools are better for streamlined operations, while independent tools are ideal for firms needing advanced planning capabilities.
AI tools automate research, generate strategies, and create dynamic reports, saving time and enhancing accuracy.
Challenges include manual data entry, reliance on historical data, and generic strategy templates.
Maintaining quality when offshoring requires rigorous quality control measures. Regular audits, performance evaluations, and clear communication channels with offshore partners help ensure a high standard of service.
With proper training, offshore teams can handle advanced tax planning, participate in client meetings, and improve scalability.
Nemin Vora is a Chartered Accountant (equivalent to US CPA) and Tax Attorney, serving as the Director of Client Relations at MYCPE ONE. With over 7 years of experience working with Big 4s and public accounting firms across North America, he's the person you want to talk to when you're thinking about taking your accounting firm global. Nemin is a seasoned leader and a dynamic content creator, weaving stories and insights on tax, leadership, and life that resonate with a wide audience. This creative outlet showcases not only his depth of knowledge but also his ability to connect and inspire. He consults and speaks on various topics, including Building Remote Teams, Remote Working, Offshore Staffing, Strategic Planning, Scalability of Accounting Practice, Cloud Accounting, Practice Management, and AI in Accounting. Outside of work, Nemin is a learner at heart, an actor on the stage, and a tech enthusiast.
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