Business Performance Management
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Course Details

Overview of Topics

  • Concepts in Business Performance Management6 mins
  • The Purpose of Management9 mins
  • Exercise: Mission and Objectives14 mins
  • The Performance Pyramid27 mins
  • The Balanced Scorecard33 mins
  • The Lean Philosophy27 mins
  • Benefits Realisation30 mins
  • Measuring Managing and Improving Business Performance58 mins
  • Analysing Performance Data64 mins
  • Improving Business Performance68 mins
  • Nightingale Care84 mins

Course Description

Business Performance Management is the approach that an organisation uses to guide its activities towards established goals.

The organisation’s Mission defines its purpose, and its strategy lays out the plan for achieving those goals. Business Performance Management is about setting the performance measures to gauge progress towards the goals; analysing and presenting performance data; and planning actions necessary to keep the organisation on track towards its goals

These are the topics covered in this course.

The course is divided into four parts:

Part 1: Concepts in Managing Business Performance

Part 2: Models of Business Performance Management

Part 3: Measuring, Managing and Improving Business Performance

Part 4: The Business Performance Management Exercise

The key topics covered in this course include:

  • A brief history of Business Performance Management
  • Principles of Business Performance Management
  • Models of Business Performance Management
  • Critical Success Factors and Performance Measures 
  • From Organisational Measures to Operational Metrics
  • Analysing Performance Data
  • Improving Business Performance

There are examples, exercises, projects and tests throughout the course to aid your learning

Thank you for your interest in this course. I hope you enjoy it"

Learning objectives

  • To recall the Definition and Function of Business Performance Management
  • To identify the various Activities in Business Performance Management
  • To recall the History of Business Performance Management
  • To identify the Modern Models of Business Performance Management

About Presenter

Ross Maynard

Managing Director,Ideas2Action Process Excellence Ltd

ross@ideas2action.co.uk

My philosophy is to inspire, challenge and support change. I have nearly 30 years experience as a business author and consultant. I write the content of online business courses for Nelson Croom Ltd - www.accountingcpd.net.

More courses are in production for publication in 2019, including two bringing the Agile philosophy to planning and accounting. I also write and deliver webinars for clients, with the "Innovation Masterclass" and "Creative Problem Solving" for ACCA in the summer.  As a consultant, I specialise in process improvement based on the Lean and Agile philosophies. I facilitate improvement teams and provide expertise in performance measurement and management; problem solving; and process mapping. 

Ideas into Action was founded in 1997 by Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants with over 20 years experience in organisational development with organisations of all sizes. The business is incorporated as Ideas2Action Process Excellence Ltd, registration number SC523801. We specialise in process analysis and improvement and lean finance, offering training, consultancy and facilitation of process improvement teams.

Ross is author of “Successful Business Growth” published by Hodder and Stoughton, in 1998; as well as many published articles on business improvement and lean management. Ross is an NLP Master Practitioner.

Review Questions

  • Question 1 : 00:15
  • Question 2 : 00:30
  • Question 3 : 00:45
  • Question 4 : 01:05
  • Question 5 : 01:20
  • Question 6 : 01:40
  1. The use of a hierarchy of financial metrics for business performance management has declined significantly in the last 30 years. Identify one reason for this
  2. Management by Objectives was hugely popular from the 1950s to the 1980s. However, today it is little used. Identify one reason for the decline in its use
  3. Identify one of the key benefits of the Benefits Realisation approach to Business Performance Management
  4. Identify one of the main benefits of presenting performance data as a time series
  5. Your company is struggling to achieve its promised 48-hour delivery time to customers in the north of the country. What would you advise the management team to do first?
  6. Why is it important that data for a performance measure should be able to be collected quickly, easily and consistently?
  1. Which sentence best describes Business Performance Management?:
  2. The purpose and goals of an organisation are, typically, set out in two documents. What are they?
  3. What is the primary purpose of an organisation’s Mission Statement?
  4. Which phrase best describes an organisation’s strategy?
  5. The concept of return on investment and linked cascade of financial metrics was developed in the 1920’s. Which company pioneered this approach?
  6. Which phrase best describes Lean Management?
  7. Which sentence best describes a Critical Success Factor?
  8. What is the purpose of Process Output Measures?
  9. What is the purpose of In-Process Measures?
  10. What is a Problem Statement?

FAQ

  • myCPE self-study courses are online.
  • The self-study format allows you to access the material online 24/7 and study at your own pace.
  • As per NASBA guidelines, you have one year from date of registration to complete each program.
  • Complete your final exam at any time and get CPE Credit instantly. You can retake the exam multiple times without any additional charges.
  • Course have minimum passing score of 70% and test takers will not be provided feedback on failed exams.
  • Upon achieving a passing score, test takers will be notified of the correct answers to the questions missed.
  • These are Live recorded presentations converted into Self Study (On-Demand Videos).

Refund/Cancellation Policy

  • For more information regarding refund, complaint and program cancellation policies, please contact our offices at 646-688-5128
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Reviews

4
(2)
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  • RB
    Ryan Becker , CPA
    Jun 24th 2020
    It was a great course but the technical glitch I had with the video was very frustrating.

NASBA Approved

MY-CPE LLC, 1600 Highway 6 South, Suite 250, Sugar Land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

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  • Cost $20
  • CPE Credits 2
  • Subject Area Business Management and Organization
  • Course Level Basic
  • Instructional Method QAS Self Study
  • Prerequisites None
  • Advanced Preparation None
  • Recorded Date May 13 ,2020
  • Published Date May 13 ,2020
  • Who should attend? Accountant CPA - Small Firm CPA - Mid Size Firm Accounting Firm Young CPA CPA in Business Entrepreneurial CPA Tax Accountant (Industry) Accounting Practice Owners VP Accounts Accounts Director Accounting Managers Staff of Accounting Firm
  • Handout Material Download
  • Key Terms Download

On-Demand Webinars

ADVANCED 1031 EXCHANGE AND DELAWARE STATUTORY TRUSTS: TAX SAVINGS TO WEALTH CREATION
Friday, July 10, 2020 View Details/Register
REVISITING STATE AND LOCAL PAYROLL AND EMPLOYMENT TAXES IN LIGHT OF COVID-19
Friday, July 10, 2020 View Details/Register
FORM W-4 AND OTHER PAYROLL AND FORM 1099 UPDATES
Thursday, July 09, 2020 View Details/Register
THE IRS OFFER IN COMPROMISE PROGRAM
Tuesday, July 07, 2020 View Details/Register
BUSINESS ACTIVITY TAXES – WHERE ARE BUSINESSES AND THEIR OWNERS REQUIRED TO FILE AND PAY STATE INCOME TAXES?
Tuesday, July 07, 2020 View Details/Register
MULTISTATE SALES TAX COLLECTION – NEXUS CONSIDERATIONS AND EXEMPTION CERTIFICATE COMPLIANCE
Tuesday, July 07, 2020 View Details/Register
CARES ACT: NOL CHANGES (UPDATED LATEST)
Friday, July 03, 2020 View Details/Register
UNDERSTANDING & ADOPTING THE NEW REVENUE RECOGNITION STANDARD
Thursday, July 02, 2020 View Details/Register
FRAUD ESSENTIALS: WHO? HOW? WHY? WHAT?
Thursday, July 02, 2020 View Details/Register
PRACTICAL APPROACHES TO PERFORMING EFFICIENT & EFFECTIVE SSARS ENGAGEMENTS (COMPILATION AND REVIEW)
Thursday, July 02, 2020 View Details/Register
ARE YOU INDEPENDENT WHEN YOU NEED TO BE? UNDERSTANDING RECENT CHANGES TO THE AICPA CODE OF PROFESSIONAL CONDUCT
Thursday, July 02, 2020 View Details/Register
TAX UPDATE : FCCA 2020 & SECURE ACT. (COVID-19)
Friday, June 26, 2020 View Details/Register
IRS FORM 1099 REPORTING REQ. INCLUDING UPDATES ON FORM 1099-NEC (LATEST 2020)
Thursday, June 25, 2020 View Details/Register
FEDERAL TAX UPDATE: COMPREHENSIVE INDIVIDUAL TAX (FORM 1040)
Thursday, June 25, 2020 View Details/Register
A BASIC ETHICS GUIDEBOOK FOR UTAH CPAS
Thursday, June 25, 2020 View Details/Register