Get access to all certificate courses only @$299/annually.

Key Highlights

30+ hours of comprehensive learning on practical life-skills

Continuing Education approved courses for Multiple Qualifications

On-Demand Courses

Individual Certificates for each Module

Courses authored by Subject Matter Experts

Shareable Certificate on LinkedIn

What You’ll learn

Relevant for every professional, employee, and business owner, PSDM certification provides a way to grow quickly, practically, and effectively. Cultivate problem-solving skills and apply proven strategies to ensure success for your complex decisions. Create strategies on how to create an environment which fosters a new and innovative approach to problem solving and decision making with overall positive impact.

Get Deeper Understanding of:
  • Effectively manage a diverse generational work team

  • Revolutionary and evolutionary change

  • Building consensus in the team

  • Effective communication and reducing conflicts

  • Solving problems to reach high employee morale and productivity

Recommended For:
  • CPA, CFE, HRCI, ACCA, ICAEW, and Other Accounting Professionals who desire to develop or improve problem-solving and decision-making skills.

  • Professionals at any level in domains of HR, Finance, Tax, and management who want to learn critical thinking from a growth mindset.

  • Executives beginning their careers, professionals starting their practices, or entrepreneurs at any level can benefit from this program as it opens your mind and focuses on developing the skills that assist you in many ways.

Why become a certified Financial Data Analytics Professional with myCPE ?

Resources included
  • Handout PDFs for every Module
  • Glossary/Key Terms for every module
  • Q&A directly with instructors
Career Opportunities
  • Project/Team Managers
  • Senior Managers
  • Entrepreneurs
  • Marketing Managers
  • Head strategists
  • Business Success Specialist
Value Addition to your skills
  • Critical Thinking
  • Assessing conceptual blocks
  • Attention to detail
  • Observation and analysis
  • Delegating and evaluating
  • Verbal and Written communication


Module Name


6EXY: Mastering the Six Traits of Executive You

5 Hours

  • To complete a competency-based assessment of your financial executive potential
  • To make lasting first impressions that initiate positive, lasting long-term relationships
  • To identify and implement the 4 ingredients of grittiness
Blair Cook

Partner , Executive Finance Partner Inc.

Handling Generational Conflict in Your Team

1 Hour

  • To identify key characteristics of the Baby Boomers, Generation X, Generation Y (Millennials) and Generation Z.
  • To discuss how to manage a diverse generational work team
  • To examine managerial interventions to resolve generational conflict.
Bob Churilla

Owner , CRPG

Bob Churilla

Owner , CRPG

Handling Conflict During Change

1 Hour

  • To discuss how to scan the global environment for change
  • To explore the difference between revolutionary and evolutionary change.
  • To deal with resistance to change and conflict
Bob Churilla

Owner , CRPG

Effective Leadership – Finding Common Ground Despite Differing Points Of View

2 Hours

  • To identify important criteria for an individual and how that affects decision making
  • To determine how to form questions, requests, and assignments to create minimum resistance and maximum enthusiasm
  • To explore the importance of control environment
Mark Dauberman

Owner , Mark Dauberman

Getting Your Team To Agreement

1 Hour

  • To explore the characteristics of a team
  • To discuss reaching a decision by consensus
  • To identify techniques on how to build consensus on their teams
Bob Churilla

Owner , CRPG

Conflict Resolution in the Workplace

2 Hours

  • To diagnose and apply effective ways to resolve conflict
  • To deal with different people efficiently from different generation type or background
  • To develop effective communication on a consistent basis to reduce conflict to healthy levels
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Interest-based Leadership Skills

4 Hours

  • To explore the terms positional and interest-based in the leadership context
  • To identify core issues in the midst of many peripheral issues
  • To solve problems according to interest-based principles regardless of personalities and perceptions
Scott Airitam

Chief Executive Officer (CEO) , Scott Airitam's Leadership Systems LLC

Virtual Team Management & Team Building

8 Hours

  • To explore concept of team building
  • To discuss Tuckman & Jensen’s four phase model
  • To list down the common mistakes when team building
Danny Goldberg

President , GoldSRD

Socratic Jujitsu - How to Win Arguments Without Arguing

1 Hour

  • To discuss the Socratic Method.
  • To analyze how to use Socratic questioning to initiate and lead collaborative problem-solving sessions.
  • To review how to create moral consensus by framing a conversation.
Jennifer Hancock

Founder , Humanist Learning Systems

Extraordinary Thinking Creates Extraordinary CPA Leaders

3 Hours

  • To explore the ways of implementing the process of self-awareness.
  • To discover ways of implementing an interdependent work environment with a leadership style that relates to staff and clients
  • To identify the importance of core values in leadership to grow and sustain your practice
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

How Leaders Make Workplace Accountability Cool

1 Hour

  • To analyze the value of collaborative accountability programs.
  • To discuss how to apply new accountability programs to increase employee morale and productivity.
  • To analyze how to design accountability programs that can be used in the organizations.
Stephanie Angelo

Founder & CEO , Stephanie Angelo

Are You the Leader You Think You Are

1 Hour

  • To discuss why your image as a leader is important
  • To explore a smarter way to set goals and expectations
  • To discuss 4 truths to self-leadership for personal excellence
Sherre DeMao

President/CEO/Strategy Maestro , BizGrowth Inc.

Problem Solving and Decision Making

1 Hour

  • To discuss the keys to creative thinking
  • To discuss tools to help you define the problem and the problem grid
  • To discuss top tips for creative problem solving
Ross Maynard

Managing Director , Ideas2Action Process Excellence Ltd

Leading During Difficult times

2 Hours

  • To describe traits that comprise traditional strong leadership
  • To identify and evaluate numerous actions leaders can take during difficult times
  • To identify how everyone can initiate to navigate through difficult times
Lynn Fountain

Owner , Lynn Fountain Consulting and Training

Dealing with difficult people

2 Hours

  • To recognize and evaluate your own role in the relationship and what may be causing difficulty on your side.
  • To identify how to de-escalate a toxic issue
  • To identify the most effective tactics to utilize when dealing with difficult people
Lynn Fountain

Owner , Lynn Fountain Consulting and Training



Frequently Asked Questions

This certificate course covers practical aspects of dealing with difficult situations wherein decision making and problem solving skills are tested. It covers team building, team management, and communication aspects of keeping the team united, accountable, and in agreement. It also includes the aspects of change management, the leader's role in making the team interested in their tasks, arguments without arguing, and extraordinary thinking to deal with conflict and difficult people. The course will also help you to manage aspects of communication, extraordinary thinking, and executive traits with key recommendations to boost productivity.

With rich guidance gathered with years of experience and practice from learned experts, you will have a chance to explore a framework to deal with problems in great depth. You will benefit from practical and situational examples based on the theoretical approaches that will be simple yet practical for you to apply in your personal or business scenarios. You will master the skills with the overall knowledge of approaching any problem or situation, that will ensure your long-term success in life. Its limitless applications can bring you the success that you desire.

Certificate course is created by a qualified and experienced instructor(s). myCPE Certificate Courses includes Self-study Courses. Most of the courses are in the form of On-demand Videos. The Self-study Video courses in Certificate courses may be Live recorded presentations converted into Self Study (On-Demand Videos).

You can take your time and attend the course at your own pace. You can take exam unlimited time. So, don’t worry, if you are not able to pass an exam. You will be getting a chance to attend the exam again.

After completion of each course of this certificate course, you will be able to download a certificate with the course title and number of hours. Certificates, as well as your study records, are stored for life and you can access them anytime. Certificates are valid proof for your continuing education credits and you can also add it as an additional designation.

Once you register you will have complete access to all the courses of this certificate course. The self-study format allows you to access the material online 24x7 and study at your own pace.

As per NASBA guidelines, you have one year from date of purchase of your certificate to complete each program. After completion of each course, you can attend final exam any time and get CPE Credit instantly. You can retake the exam multiple times without any additional charges.

Course have minimum passing score of 70% in the final exam and you can take multiple attempts of the said exam.

Our video player tracks & stores the watch time and will show you in the progress bar. But you make sure that you don’t fast forward or manually try to move the progress bar. If you have fast forwarded the video or tried to manually move the progress bar of the video. System wouldn’t capture your watch time. So please, let the video go on its own. However, being on-demand video you can pause and play and whenever you want and you can watch it in pieces. It will pick up from where you left off. So, for a self study courses you will have to
1. Complete the entire video 100%.
2. Answer all the review questions correctly. The review questions are at the bottom of the same page where you are viewing the course video.
3. Once you have watched the whole video and answered all the review questions, the Final Quiz will open up. You need to score more than 70% in the Final Quiz to avail your CPE credit. Multiple attempts are allowed for submitting Review and Final Quiz questions.
4. Once you have completed the Review and Final quiz questions, you shall be able to download the credit certificate from the ‘My Certificates’ section. Kindly ensure you have allowed Multiple File download from your web browser to download all certificates.
5. You can download individual certificate from your "Account" as well as from this page once you complete a particular courses. Also, you can download "Consolidated Certificate" from the package page or from your account.

A Self-study course is a recorded video (If it’s a recording of a live course you may see polling questions appearing on the screen. You do not need to answer the polling questions and just let the video play). Do not fast forward. If you fast forward, we may not be able to capture your watch time and you may be required to watch it multiple times. In order to avail your credits for the self-study course, you need to answer the review questions correctly and complete the entire video. Once you have done that, the Final Quiz will open up in which you need to score a minimum 70% to qualify for the credit. You can attempt multiple times for answering the review questions and Final quiz questions. Once you have completed the Review and Final quiz questions, you shall be able to download the credit certificate from ‘My Certificates’ section.
If neither of the above cases works, please drop an email to or contact our support team through live chat support.

The evaluation form will be sent to attendees in the next 24 hours after passing the final quiz with at least 70% marks. Kindly note that the evaluation form will only be available to attendees who remained logged in till the end of the course and answered all the polling questions.

MY-CPE LLC is PCI Compliant - Approved. myCPE uses a secure payment gateway ( to process your payment details. This payment gateway is in accordance with the PCI-DSS Compliance. Therefore, your payment details are secure through SSL encryption. CLICK HERE to view our PCI compliance certificate. Once you have register for the package and paid for it you shall not be granted any refund unless you are not able to access courses for any reason etc.

"For some, Continuous Education is a compliance that helps them to renew their licenses. For some, it’s a worthwhile learning experience that keeps them and their firm up-to-date by taking valuable insights from continuing education courses / courses. At myCPE, we believe in providing quality continuing education beyond CPE credits. myCPE, the first ever web & mobile CPE/CE platform has launched a path-breaking social initiative “1 Credit = 1 Meal” under which we donate one meal to an underprivileged for each credit earned by a professional on our Platform. Check out our “1 Credit = 1 Meal” Timeline."

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