How a Simple Conversation Can Increase Employee Engagement 1 Credit
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Every year, millions of dollars are lost because two-thirds of America’s workforce claims they are not engaged in their work and are just going through the motions. Many companies understand there is a problem but they are baffled as to how to solve it.Â
Engaged employees make the difference between a company that’s just getting along and one that’s built to excel. Engagement correlates with productivity, customer service, and profitability. So, for example, organizations with strong employee engagement scores generate revenue growth at a rate 2.5 times higher than companies with lower marks, according to a report.
Many factors can impede meaningful engagement. These include organizational tumult, distrust of managers, job market unease, and a lack of cohesion among workers and teams. However, organizations that try to buy their employees’ enthusiasm and commitment are likely to be disappointed. While higher pay and better benefits generally improve a worker’s satisfaction and overall contentment, they don’t truly drive engagement and the extra effort that comes with it, engagement experts say.
So how can we go beyond office pizza parties to get to the emotional core of our employees? And what are the most important factors of employee engagement?
The good news is that companies can improve engagement by paying more attention to their employees. The great news is that doing so doesn’t have to involve spending large sums of money. Rather, leaders must act deliberately and thoughtfully.
Key Topics Covered:Â
This PDC/RCH course examines how a simple change in company culture can change the productivity of your entire workforce.
| License details | Credits | Status |
|---|---|---|
| Personnel/Human Resources for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Communication for SHRM Professionals (Approval No. 26-WHHX5) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686262) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Personnel/Human Resources for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Communication for SHRM Professionals (Approval No. 24-NPE59) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686262) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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In 2018, Erica McBeth set out on a mission to talk to one stranger a week for a full year. Her journey through that project is chronicled in her book, “52 New Friends” and her video series, “How to Make Friends & Beat Loneliness.” In an effort to help people connect together in positive ways, Erica founded Erica McBeth Productions in 2020 and McBeth Marketing in 2021. She sits on the Arizona Chapter Board of the American Foundation for Suicide Prevention and educates people on the benefits of how human connection can transform their companies and their lives. She is a speaker, a writer, a storyteller, an advocate for human connection and the self-proclaimed slayer of loneliness.
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We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
RO
This was a great way to teach how to not only be someone that engages, but encourages staff engagement. As an executive not only covering the financial health of an organization, but the cultural health, this course gave me a lot to review.
JA
Erica did a great job with presentation. The information was relevant, and in some cases personal. The personal experience that Erica shared is something that many of us can relate to and I appreciate her candidness.
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