myCPE
myCPE

The Most Important Question in Problem Solving – That is Seldom Asked 1 Credit

Jan 01, 2025, 01:00 PM ET

The Most Important Question in Problem Solving – That is Seldom Asked 1 Credit

  • Raymond Sheen

    PMP®, LSS BB
  • Rating

    4.4
  • Published on

    October, 2024
  • Subject Area

    Business Mgmnt and Org

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  • Access the course at your convenience
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  • Get your certificate
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  • Answer the polling questions
  • Get your certificate
Jan 01, 2025, 01:00 PM ET

Learning Objective

  • Distinguish between unexpected issues and process limitations in business problems.
  • Validate problem assumptions to avoid ineffective solutions and resource wastage.
  • Apply rapid response strategies for mitigating unexpected business issues.
  • Develop methods to enhance process capabilities and increase business capacity.
  • Implement tailored improvement paths for different business problem categories.

Course Overview

Effective problem-solving starts with accurate problem categorization, and in this CPE Course, we'll help you distinguish between unexpected issues and process limitations.

Business problems typically fall into two categories: those that arise unexpectedly and those rooted in process capability or capacity issues. Process-related problems, on the other hand, stem from inherent limitations within the business processes, indicating a need for strategic improvements. We'll discuss how recognizing the nature of a problem is crucial to finding an appropriate solution.

One of the common pitfalls in business problem-solving is assuming a problem's category without proper validation. In this CPE Course, we will share strategies for accurately determining the nature of a problem and ensure that your efforts are directed toward meaningful resolutions. You'll learn techniques to validate your assumptions and avoid the common trap of applying the wrong type of fix.

Major Topics Covered:

  • Problem Solving Process
  • Root Cause Analysis
  • Special Cause vs. Common Cause 
  • Improvement Strategies 
  • Solution Selection

Join this webinar by Raymond Sheen to refine your problem-solving skills and enhance your business operations. Let's embark on this journey to master business problem-solving together!

Dive into the world of CPA CPE Courses with MY-CPE. Our online courses are here to help you complete your CPA CPE credits seamlessly. We cover a wide range of topics delivered by professional subject matter experts. Forget the traditional way of learning with flexible scheduling and learn at your own pace. Join us and start your journey toward professional growth today!

Podcast Credits

Short Video Credits

On Demand Credits

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Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Raymond Sheen
Raymond Sheen , PMP®, LSS BB

President, Product and Process Innovation, Inc.

  • 4.5
  • rating
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Raymond Sheen, PMP® LSS BB, is president and founder of Product & Process Innovation, Inc. He is a veteran business leader with over 35 years of executive, functional, and project management experience working in GE, the US Air Force and as an independent consultant.  Ray is author of the book, Guide to Building Your Business Case, published by Harvard Business Review Press and a contributor to the book, Guide to Project Management, also published by Harvard Business Review Press.  Ray teaches process improvement, digital transformation, project management, product development and strategy development topics through Worcester Polytechnic Institute in Massachusetts. 

Ray received his B.S. in Mechanical Engineering from the United States Air Force Academy and his M.S. in Astronautical Engineering from the Massachusetts Institute of Technology.  He has recently completed a graduate certificate in Digital Leadership and Strategy from Boston University.    He also attended numerous business management and executive management training programs while at GE.  Ray is a Fellow at the Institute for Digital Transformation and a member of the Project Management Institute (PMI and the Institute of Electrical and Electronic Engineers (IEEE).  

The focus of Ray’s work has been the management and deployment of technology in various industries and business functions including finance, engineering, marketing, manufacturing, service, and IT.   Ray has completed projects, managed teams and delivered training and consulting on three continents and 15 countries.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

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1,824 ratings

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AP

Adrianne Parsons, CPA (US)

The content provided relevant ways to approach addressing a problem. Thanks!

CB

Chase Berry, CPA (US)

This was very interesting and didn't drag on. Very good information!

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