McKinsey & Company, the leading consulting firm, has paradoxically followed its own advice by overhauling its business model due to mounting pressures such as slow revenue growth and reputational challenges, leading to the layoff of over 10% of its workforce. The firm is leaning into artificial intelligence, using its proprietary AI tool Lilli, to improve efficiency and accuracy, marking a major shift in the consulting industry and emphasizing the necessity for adaptation across professional sectors.
What happens when the world’s most famous consulting firm turns its own advice inward? For nearly a century, McKinsey & Company has been the go-to fixer for Fortune 500 giants in need of a turnaround. But in the past 18 months, the firm has pulled the...
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