Interview Tips 101: Active Listening to Investigate Like Sherlock 1 Credit
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Sometimes, employers must investigate employee behavior concerns formally or informally. Setting up outlets like hotlines for employees to voice concerns is an excellent first step, but it's just part of the solution. The real challenge lies in how quickly and thoroughly these allegations are addressed.
This CPE course will explore how conducting a fair and detailed investigation strengthens the organization's integrity. It equips management with the facts they need for informed decision-making, ensuring a fair disciplinary process, and demonstrating a commitment to resolving employee issues. While investigations can vary in scope and objectives, their core goal is uncovering the truth. Each case may present unique challenges, but establishing investigative practices helps ensure fairness, transparency, and consistency. A swift and thorough investigation reinforces trust in the organization and provides a reliable framework for handling employee concerns effectively.
This online webinar by Meric Bloc covers the following key topics:
Join this CPE Course, we will delve into the principles and techniques of active listening, equipping each participant with an infographic titled "Rules for Investigators," which offers invaluable guidance for those conducting inquiries.
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| CPA in Canada | 1 CPD | Eligible |
| Risk Management for Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-VWFS2) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| Certified Management Accountants (CMA) | 1 CPE | Eligible |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 688372) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Certified Internal Controls Auditor (CICA) | 1 CPE | Eligible |
| Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Internal Audit Talent Management for Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Certified Controls Specialist (CCS) | 1 CPE | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| CPA in Canada | 1 CPD | Eligible |
| Risk Management for Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-VWFS2) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| Certified Management Accountants (CMA) | 1 CPE | Eligible |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 688372) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Certified Internal Controls Auditor (CICA) | 1 CPE | Eligible |
| Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Internal Audit Talent Management for Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Certified Controls Specialist (CCS) | 1 CPE | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| CPA in Canada | 1 CPD | Eligible |
| Risk Management for Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-VWFS2) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| Certified Management Accountants (CMA) | 1 CPE | Eligible |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 688372) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Certified Internal Controls Auditor (CICA) | 1 CPE | Eligible |
| Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Internal Audit Talent Management for Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Certified Controls Specialist (CCS) | 1 CPE | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Specialized Knowledge for CPA in Canada | 1 CPD | Eligible |
| Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-VWFS2) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| Certified Management Accountants (CMA) | 1 CPE | Eligible |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 688372) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Specialized Knowledge for Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Certified Internal Controls Auditor (CICA) | 1 CPE | Eligible |
| Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Certified Controls Specialist (CCS) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
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Meric Bloch is the Principal of Winter Investigations, a consulting firm specializing in workplace investigations design and implementation.
Meric has designed, implemented, and managed workplace-investigations processes for multinational public companies. He has trained thousands of HR and compliance professionals to conduct workplace investigations.
Meric has personally conducted over 800 internal investigations of fraud and serious workplace misconduct globally. Meric is an adjunct professor at Fordham University School of Law. He was an instructor for the Society of Corporate Compliance and Ethics Academy for ten years, where he taught the module on workplace investigations.
Meric holds Bachelor of Arts and Juris Doctor degrees from New York University. He is a Certified Fraud Examiner, a Professional Certified Investigator, a Certified Financial Crime Specialist, a Certified Information Privacy Professional, and has the Corporate Compliance and Ethics Professional – Fellow designation.
Meric is the author of four books on investigations: The Art of Investigations; In the Arena; Workplace Investigations: Techniques and Strategies for Investigators and Compliance Officers; Investigative Interviewing, and The First Information Is Wrong. He also wrote chapters in the Bribery and Corruption Casebook and The Complete Compliance and Ethics Manual.
Meric has published numerous articles on investigations topics and is a frequent public speaker on the workplace-investigations process.
You can learn more about Meric by visiting his website: www.winterinvestigations.org.
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HI
This was a concise seminar that was great to refresh interviewing techniques. Among other topics, reviews the types of listening, distractions and barriers to listening and designing questions that encourages active listening. I think it was laid out in a logical manner and would recommend it to others.
JC
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