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Trusted by 250,000+ Professionals
Steven was knowledgeable and thorough in his information about the product and what is offered. He was empathetic to my situation. He went above and beyond answering all of my many questions. Excellent service!
Great service and very patient as I asked several questions. Steven answered all my questions and helped me make the right decision in my subscription purchase. Thank you.
It is what it advertised to be. Professional quality training and CPE tracking and certificates; systems knows AZ CPA CPE requirements and categories. I've needed help on several occasions and the assistance was quick and effective; however, there were some problems with data entry. The assistance sometimes asks for input, but when I try to type it is dissallowed for some reason. On several occasions I had to close the popup to get it out of my way.
Great customer service. Classes are pertinent. Great value
Select the topics of your interest to receive Webinars/Virtual Events/E-Books/Podcasts of your interest.
Clashing co-workers can reduce the morale and productivity of an organization or team. In addition, employee conflict often results in a turnover and a waste of a manager’s time. While conflict is not necessarily bad, it still must be handled in a way that contributes to organizational performance.
Employee conflict costs organizations money, morale, and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict.
In this course, we will explain how to evaluate the seriousness of the conflict and how to appropriately intervene. In addition, the role of emotional intelligence, in confronting employees in conflict, and dealing with common issues of conflict at all levels of the organization will be considered, and various techniques are discussed, such as active listening, empathy-building, and brainstorming solutions. The significance of accountability conversations is underscored, along with the benefits of giving voice to conflicting parties. Decision-making techniques and the potential pitfalls are explored, offering valuable insights into rational and intuitive decision-making processes.
Major Topics Covered:
Join this PDC/RCH Webinar, we will learn how to handle conflicts caused by the tasks of the job and relationships with co-workers.
Owner, CRPG
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
Duration
Course Level
Instructional Method
Pre-requisites
Advance Preparation
MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478
MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
46 Ratings
Excellent
20
Very Good
24
Average
2
Poor
0
Terrible
0
EG
Mar 29th, 2024
This was a very relevant session that made me consider how I currently handle conflict in the workplace.
JS
Oct 30th, 2023
Presentor knew his material and the overall experience was better than average.
JC
Oct 30th, 2023
Very informative and helpful for my current situation.
NM
Oct 30th, 2023
Good tools about dealing with workplace issues
AM
Aug 24th, 2023
Very informative.
Access to 13,000+ Hours of Continuing Education Approved Content Know More
Subscribe To Register1. How can I earn Continuing Education credits for live webinars?
A: To earn credits, you must register for the webcast before it begins. Attend the entire live webinar and respond to polling questions if supported.
2. When will I receive my Continuing Education Credit Certificate?
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3. What's the basis for credit issuance?
A: Credits are issued on a 50-minute credit hour basis.
4. What if I can't use the polling feature on a web browser?
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5. Are these live events or recordings?
A: Some events may be recorded, but instructors will be available for questions during/after the webinar.
6. Do myCPE courses meet professional standards?
A: Yes, myCPE meets global Continuing Professional Development (CPD-IES7) standards for various accounting and financial professions. Confirm with your licensing organization if needed.
7. Where can I manage my certificates and credits?
A: You can manage them through your certificate dashboard when logged into your account.
8. Is myCPE accredited for Continuing Professional Education in the United States?
A: Yes, myCPE is accredited by various professional organizations, making it suitable for fulfilling continuing education requirements.
9. Who can take myCPE courses?
A: myCPE courses are suitable for professionals with 100+ designations, including CPAs, CMAs, CFAs, and more.
10. What's the refund and complaint resolution policy?
A: To learn about the refund and complaint resolution policy, click here for details.
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