I can’t log into my account:

The credentials to log into your my-CPE account is your email address used during account signup and the password. If you are still facing any issue, it could be a browser issue as well. We recommend using Google Chrome. If the issue persists, please reach out to us via email support@my-cpe.com or contact our support team through live chat support. Our support team is available Monday to Friday from 09:00 AM – 04:00 PM EST. If you signed up on myCPE and are not able to log into your account, please make sure that you’re entering your correct registered credentials. If you’re still facing issues with logging in, please try logging in through a different browser. If the issue persists, please drop an email to support@my-cpe.com or contact our support team through live chat support.

I’ve logged in my account but how to register for webinars?

Once you log into the account, simply scroll down to view the upcoming webinars. There is a Register Button against each webinar. Once you click on register, you will receive a prompt as well that you have registered for the webinar. Here’s a screenshot of the registration confirmation for your easy reference: In case you do not receive the prompt for a webinar you are trying to register, please contact our support team via email to support@my-cpe.com or through live chat support. Kindly note that for paid webinars, you will be redirected to a payment screen where you can pay using Visa, Mastercard or AMEX. Once payment is successful, you will be redirected back to the website with the registration confirmation. Once logged in, scroll down to see the list of upcoming webinars. Click on the register button for the webinar that you’re interested in to register yourself. If you’re still facing difficulty logging in, please contact our support team at support@my-cpe.com or contact our support team through live chat support.

Can I attend a webinar using my phone? If so, how?

Yes. You can attend a webinar using your phone however, you will be required to download an additional application called ‘GoToWebinar’ which is available on Google Play Store as well as the Apple App Store. Once the application is successfully installed, simply go to your mobile browser and log into your myCPE account like you would on a desktop. Go to the ‘My Webinars’ section and under the ‘Upcoming Webinars’ tab, go to the webinar you wish to attend and click ‘Join Webinar’. It will redirect to the ‘GoToWebinar’ application and you will be able to join the webinar as well as submit polling questions. You can log in using your phone. Go to my-cpe.com and log in the way you normally do on your computer. Go to the webinar you’ve registered for and click on the ‘Join Now’ button. Once clicked, it’ll prompt you to download the GoToWebinar application through which you can attend the webinar.

Is there any way to assure that I would be able to access the registered webinar?

When you register for any webinar, you receive an email confirmation with a link to join the webinar at the scheduled time. Also, the registered webinars are visible in you myCPE login in ‘My Webinars’ section and under the ‘Upcoming Webinars’ tab myCPE recommends that you check your digital device is compatible with the GoToWebinar software prior to attending the webinar.

How can I update/edit my account information?

To update or edit your account information, first, log into your account and then go to the My Account > My Dashboard > Profile. Here, you’ll be able to update your account information except for your email address. To change your email address, you will need to email us at support@my-cpe.com

How can I update my PTIN?

To update your PTIN, first, log into your account and then go to the My Account > My Dashboard > Profile. Here, you’ll be able to update your PTIN. PTIN is an 8-digit number followed by P. For example, P12345678 could be a valid PTIN number.

How many CPE credits do I need to earn?

The number of CPE credits required purely depends upon your board requirements. If you’re a CPA, you can click here to know more about it. If you’re an Enrolled Agent or a Tax Professional, go to this page.

What is the different between CPE and CE credits?

CPE credits are governed by NASBA regulations and CE credits are governed by IRS regulations. Enrolled Agents, Enrolled Retirement Plan Agents and other tax return preparers approved by IRS are required to obtain CE credits. CPE credits are required for CPAs. We are approved by NASBA and IRS for publishing webinars for CPE and/or CE credits. Not all webinars qualify for CPE and CE credits. Therefore, each webinar mentions how many CPE and/or CE credits is it eligible for.

To earn your CPE credits, you need to fulfill the attendance requirements laid down by NASBA. The guidelines state that the participant is required to remain logged into the webinar as per the NASBA minimum time requirements and answer all the poll questions. Only when both the conditions are fulfilled does a participant become eligible for the CPE credits. The following table contains the NASBA Minimum time requirements and no. of polling questions that need to be answered for available CPE credit. Kindly note that you will be required to complete an evaluation form before receiving your CPE credits:

When is CE reported to the IRS?

It is the responsibility of the webinar participant to provide a valid PTIN number on the myCPE account. Further, you also have to ensure that the webinar you are enrolled for is eligible for CE credits. It is important to note that to earn your credits, the time and polling requirement for the IRS CE and NASBA CPE are the same. Though, IRS does NOT issue partial credits. This means that the webinars of 90 minutes and 150 minutes would earn you only 1 CE and 2 CE, respectively. You will not earn 1.5 CE and 2.5 CE for the webinar. myCPE reports the details of CE credit to IRS at the IRS designated schedule – mostly at the end of the quarter.

I attended a webinar but it shows in the ‘Did not Attend’ section.

If you registered for the webinar and it shows that you didn’t attend, it could mean two things: 1) You didn’t answer all the polling questions 2) You haven’t filled and submitted your evaluation form. In both cases, you won’t be able to get your credits. In case you submitted your polling questions and evaluation form and still show the webinar in the ‘Did not Attend’ section, please submit your query to support@my-cpe.com or contact through our chat support on the website.

NASBA Fields of Study

myCPE is in compliance with NASBA’s latest guide on the CPE fields of study. All CPE-approved webinars on myCPE are approved by NASBA. We recommend checking with your State Board as it has the final authority on the approval of courses for CPE credit. An explanation of the changes to the Fields of Study is available at www.nasbaregistry.org

State CPE Requirements

As the state CPE requirements vary from state to state, we recommend CPAs to follow their state requirements. click here to find out about the CPE requirements.

How long does it take to receive an evaluation form?

The evaluation form will be sent to attendees in the next 24 hours after the webinar has ended. Kindly note that the evaluation form will only be available to attendees who remained logged in till the end of the webinar and answer all the polling questions. Typically, it takes up to 24 hours for us to send an evaluation form. There could be a delay in cases where.

I didn’t receive an evaluation form email.

Please note that it takes up to 24 hours to send the evaluation form. If 24 hours have elapsed and you haven’t received an email, please check your Spam or Junk folder. It could also happen that your email server could’ve blocked our emails. In that case, you must whitelist our domain mycpewebinars.com. in order to receive our emails. If neither of the above cases works, please drop an email to support@my-cpe.com or contact our support team through live chat support.

How can I download my CPE Certificate after attending a webinar?

Within 24 hours of completion of your webinar, you shall receive an evaluation form via email. Once you have completed the evaluation form, you will be able to download the credit certificate from myCPE account under the ‘MY CERTIFICATE’ tab.

I don’t see a certificate in the ‘My Certificate’ tab. What should I do?

If you don’t see a certificate in the ‘My Certificate’ tab, it could be due to three reasons: 1) You haven’t filled and submitted your evaluation form. 2) You didn’t answer all the polling questions. 3) If you have submitted your evaluation form and answered all polling questions, there could be a technical error. In this case, please send us an email at support@my-cpe.com or reach out to us through chat support on our website.

I’m not getting reminder emails from myCPE.

In case you’re not receiving emails from myCPE, please check your Spam/Junk folder. If you’ve registered your professional id, your email server could be blocking the emails. In that case, you must whitelist our domain mycpewebinars.com.

I want to register for a Premium webinar but is it secure to make a payment?

myCPE uses a secure payment gateway (Stripe.com) to process your payment details. This payment gateway is in accordance with the PCI-DSS Compliance. Therefore, your payment details are secure through SSL encryption and are not stored by us.

How can I reset my password?

If you’ve forgotten your password, please go to the login page and click on the ‘Forgot Password.’ Then enter your registered email id to receive the password reset email. Click on the link given in the email to enter your new password. Kindly note that the password reset email link is only valid for 60 minutes from the receipt of the email. In case the time has elapsed, you will need to request a new password recovery link from the ‘Forgot Password’ link.

Is myCPE a board approved platform?

myCPE is a NASBA & IRS approved continuing education platform. It means that the courses on myCPE are approved by NASBA, IRS, CFP, CMA, CTEC, IIA and other state accountancy boards. Subsequently, CPE/CE Credits along with the certificates that you get, are NASBA & IRS approved.

How do I contact myCPE support?

Primarily, there are two ways you could contact our support team. The first one is through live chat support. You could drop a message on the chatbox on our site and the customer support executive will get in touch with you. Please note that the chat timings are 9:00 AM to 4:00 PM EST. The second method to contact our support team is through email. You could send an email to support@my-cpe.com for your queries and issues.

How do I become a speaker on myCPE?

It’s one of our fundamental objectives to bridge the gap between the speakers and professionals. Although there are certain guidelines for becoming a speaker on myCPE, we welcome new speakers with open arms. Please drop us an email at andy@my-cpe.com if you’re interested in becoming a speaker on myCPE.

1 CREDIT = 1 MEAL UPDATE

March 2021

myCPE raises 13,800 meals in the month of March

"Commitment is an Act, Not a word" - MyCPE as a company remains committed towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the assistance of our Presenters, Speakers, Food Bank of New York(500 Meals) and Food Bank of South Jersey(500 Meals). At My CPE, we tend to believe that 'for it's in giving that we tend to receive' thus we are delighted to announce that we've got given 13800 meals in March, 2021."

March 2021

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of South Jersey. We are happy to share that we have donated 500 meals in March, 2021."

March 2021

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in March, 2021."

Feb 2021

myCPE raises 12,200 meals in the month of February

"Nurturing is at the core of our Organization. Nurturing the people, the relationships, the bond that we have built over the years. We are eternally grateful to everyone who chose to get their CPE credits from us in the month of February 2021. You have helped us give back to the society 12,200 meals. Continuing our MEALionaire program (1 credit = 1 Meal) in association with our presenters, speakers and attendees like you, we have been getting stronger month after month in our commitment in making the world a better place. Once again, we thank you all for being a part of this initiative."

Feb 2021

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Feb 2021

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in February, 2021."

Jan 2021

myCPE raises 14,600 meals in the month of January

"Commitment unlocks the doors of imagination, allows vision, and gives us the right stuff to turn our dream into reality" - MyCPE as a company remains committed towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the assistance of our Presenters, Speakers, Food Bank of New York(500 Meals) and Food Bank of South Jersey(500 Meals). At My CPE, we tend to believe that 'for it's in giving that we tend to receive' thus we are delighted to announce that we've got given 14,600 meals in January, 2021."

Jan 2021

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Jan 2021

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in January, 2021."

Dec 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"This year has been one of ups and downs, but one thing that doesn't change is our commitment as well as its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the assistance of our Presenters, Speakers and our food distribution network partner Food Bank of New York and Food Bank of South Jersey. We are thrilled to announce this about having distributed so far total of 1,90,000+ food meals as of Pandemic year 2020, with the help of our associated partners & food bank channel distributors, which we are thankful for all the support who have joined this initiative."

Dec 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Dec 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in December, 2020."

Nov 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Nov 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in November, 2020."

Oct 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in October, 2020."

Oct 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Sep 2020

myCPE raises 10680 meals in September

Sep 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

Sep 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of New York. We are happy to share that we have donated 500 meals in September, 2020."

Aug 2020

myCPE raises 11480 meals in August

"Commitment is what transforms a promise into a reality" - Abraham Lincoln, Following the path of the great leader Abraham Lincoln we are committed to distribute 1 Million Meals by 2020 and your contribution helps us get even closer to that goal. MyCPE as an organization is still dedicated towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the help of our Presenters, Speakers, Food Bank of New York(500 Meals) and Food Bank of South Jersey(500 Meals). At My CPE, we believe that 'for it is in giving that we receive' hence we are delighted to announce that we have donated 11,696 meals in August,2020.

Aug 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"MyCPE as an organization is dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of Food Bank of New York. We are happy to share that we have donated 500 meals in August, 2020."

Aug 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

"MyCPE as an organization is dedicated towards giving back to the society, with this aim we are continuing our efforts to donate food as per our MEALionaire (1Credit = 1Meal) program with the help of Food Bank of South Jersey. We are happy to share that we have donated 500 meals in August, 2020.

July 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"During this pandemic times, My CPE as an organization is dedicated towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of new york. The only thing that multiplies when shared is happiness & we are happy to announce that we have donated 500 meals in July,2020."

July 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

"During this pandemic times, My CPE as an organization is dedicated towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the help of food bank of South Jersey. The only thing that multiplies when shared is happiness & we are happy to announce that we have donated 500 meals in July,2020."

July 2020

myCPE raises 11696 meals in July

"Despite having witnessed the most noticeable changes in the world this year, My CPE as an organization is still dedicated towards its pledged initiative of donating the food as per our MEALionaire (1Credit = 1Meal) program with the help of our Presenters, Speakers, Food Bank of New York(500 Meals) and Food Bank of South Jersey(500 Meals). At My CPE, we believe that 'for it is in giving that we receive' hence we are delighted to announce that we have donated 11,696 meals in July,2020."

June 2020

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

In this time of contagion, as an organization we always believe that "happiness comes not from what we get, but from what we give". Following these beliefs, we donated 500 meals to those in need of assistance under our MEALionaire (1Credit = 1Meal) program with the help of Food Bank of South Jersey (500 meals). In June, 2020.

June 2020

myCPE Distributes 500 Meals with the Help of Food Bank of New York

June 2020

myCPE raises 12608 meals in June

During this pandemic, we as an organisation always believes that "Happiness doesn't result from what we get, but from what we give". Following this beliefs we had donated 12608 Meals to those in need under our own MEALionaire program (1Credit=1Meal) with the help of our Presenters, Speakers, Food Bank of New York(500 Meals) and Food Bank of South Jersey(500 Meals) in the month of June, 2020.

May 2020

myCPE raises 15177 meals in May

"In the month of May #2020, we as an organisation have raised the bar for our self with the help of our presenters, speakers and companies by donating 15177 Meals to those in need under our own MEALionaire program (1Credit=1Meal). We see it as a great achievement for all who are contributor to this. We share our gratitude and thank all those who have made this possible."

Mar 2020

myCPE Raises 8405 Meals in March

"March has been quite a month for all of us at myCPE. Many new educators/presenters joined us with their expertise and experience, and they took our learning experience to another level. Thanks to the education taken by you on myCPE, we will donate more than 8405 meals."

Feb 2020

myCPE Raises 5850 Meals in Febuary

"Febuary has been quite a month for all of us at myCPE. Many new educators/presenters joined us with their expertise and experience, and they took our learning experience to another level. Thanks to the education taken by you on myCPE, we will donate more than 5850 meals."

Jan 2020

Feedback about ‘1 Credit = 1 Meal’ from Doug Vairo

"Doug has been one of our most appreciated educators since the very beginning. This is what he had to say: 'As an educator, I really appreciate the efforts myCPE has been putting behind 1C1M initiative. It’s adding meaning to continuing education of thousands of people. Cheers to team myCPE!' "

Dec 2019

myCPE Distributes 500 Meals with the Help of Food Bank of New York

"At myCPE, our partners play a big role in reaching out to the people who need our love the most. We’re proud to be associated with 4 non-profits that help us reach out to underprivileged people. Thanks to support from Food Bank in New York, we could bring smiles on 500 faces."

Nov 2019

Action Against Hunger: myCPE Now Partner with World’s Leading Non Profit

"Great News! Action Against Hunger, one of world’s leading nonprofits fighting against malnutrition, is now a part of our ‘1 Credit = 1 Meal’ campaign. Fighting against hunger and raising smiles is a fundamental part of our business. We couldn’t be happier to have partnered with an organization with the same mission."

Oct 2019

Partnership with Food Bank for New York City: 1C1M Spreading Smiles in America

"If you’re a New Yorker or even if you’re not, there’s a high possibility that you’ve heard of ‘Food Bank for New York City.’ The great news is that they’ve become a part of our ‘1 Credit = 1 Meal’ initiative. From now on, we’ll be contributing to their distribution drives on a monthly basis. And of course, we’ll be sharing with you! We’re proud to have been associated with Food Bank for New York City."

Sep 2019

myCPE Raises 11300+ Smiles in September

"What a month it was! With the kind of support you all have extended to 1C1M, we were expecting it to reach new heights in September but we’re happy to share with you that we were wrong! Your support was beyond expectations and as a result, we could raise 11300+ smiles in the month of September. All credit goes to you!"

Aug 2019

myCPE Raises 6006 Smiles in August

"If the month of July was amazing, August has been quite spectacular. Thanks to your continuing education, we will be donating 6006 meals to fight against malnutrition and support the ones who need our helping hand."

Jul 2019

myCPE Raises 2600 Meals in July

"July has been quite a month for all of us at myCPE. Many new educators/presenters joined us with their expertise and experience, and they took our learning experience to another level. Thanks to the education taken by you on myCPE, we will donate more than 2600 meals."

Jun 2019

2600 Meals Distributed with the Help of Mealmen Foundation

"Thanks to our partnership with Mealman Foundation, we just donated 2600 meals to underprivileged people. These smiles on the faces is the fuel that gives us motivation to do more and reach out to as many underprivileged people as possible."

May 2019

1C1M Flying High: Partnership with Mealman Foundation

"You’ve heard of Superman, you’ve heard of Ironman, you’ve heard of Batman…but have you heard of Mealman? Well, now you have. Mealman is a team of superheroes operating in the Indian subcontinent fighting malnutrition in the places where a single meal is a privilege. We’re proud to have been associated with Mealman."

Apr 2019

Social Eye Foundation: 1C1M Gets its First Partner

"We at myCPE are very happy to share with you that our ‘1 Credit = 1 Meal’ initiative has got its first partner in form of Social Eye Foundation. We’re grateful for the team of Social Eye Foundation for believing in our vision and we’re sure that our synergy will help bring smiles on many faces in Asia."

1 CREDIT = 1 MEAL TIMELINE

myCPE raises 13,800 meals in the month of March

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE raises 12,200 meals in the month of February

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE raises 14,600 meals in the month of January

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE raises 10680 meals in September

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE raises 11480 meals in August

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE raises 11696 meals in July

myCPE Distributes 500 Meals with the Help of Food Bank of South Jersey

myCPE Distributes 500 Meals with the Help of Food Bank of New York

myCPE raises 12608 meals in June

myCPE raises 15177 meals in May

myCPE Raises 8405 Meals in March

myCPE Raises 5850 Meals in Febuary

Feedback about ‘1 Credit = 1 Meal’ from Doug Vairo

myCPE Distributes 500 Meals with the Help of Food Bank of New York

Action Against Hunger: myCPE Now Partner with World’s Leading Non Profit

Partnership with Food Bank for New York City: 1C1M Spreading Smiles in America

myCPE Raises 11300+ Smiles in September

myCPE Raises 6006 Smiles in August

myCPE Raises 2600 Meals in July

2600 Meals Distributed with the Help of Mealmen Foundation

1C1M Flying High: Partnership with Mealman Foundation

Social Eye Foundation: 1C1M Gets its First Partner