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Using Emotional Intelligence to Adapt to a Hybrid Work Model

  • CPA (CA)
  • CMA
  • CPA (US)
  • SHRM
Using Emotional Intelligence to Adapt to a Hybrid Work Model

1 Credit

$10

Subject Area

Personal Development

Webinar Qualifies For

1 CPE credit of Personal Development for all CPAs

1 CPE credit for Certified Management Accountants (CMA)

1 PDC credit for SHRM Certified Professionals (Approval No. 21-K96HP)

1 CPD credit (Verifiable) for Canadian CPAs

1 General Educational credit for Tax Professionals / Bookkeepers / Accountants

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Course Description

Work will never be the same!

According to a survey done by the Whitaker Institute at NUI Galway[1] in 2020 on 5,639 people, a staggering 94% of respondents said they would like to continue to work remotely once the crisis had ended. 52% also said they have worked more hours since working remotely.

In the Whitaker Institute’s latest survey done in May of this year, 95% of respondents said they would like to work remotely either some or all of the time.

The way to work has changed forever. It has however led to both logistical issues for managers and leaders and that’s just the start of issues to be worked out.

There are two traits that employers need to ensure if they want to build a successful Hybrid Work Model. Trust and Accountability.  If you can ensure that each employee is fully aware of their responsibilities, whether at home or back in the office, you can begin to build trust.

Psychological safety is paramount. Give people an opportunity to air their views, their grievances, and their fears. Managers are seriously lacking in many cases in this regard. They see it as a threat to their role or ‘giving in’ or ‘being too soft,’ whereas nothing could be further from the truth.

You need to be aware of what will enable peak performance from your employees.  If you want to ensure success in the workplace building trust and accountability are essential.

So where does Emotional Intelligence come into the picture and how can it help?

Find out this in our CPE webinar where we will explore how to use the mixed model of Emotional Intelligence for leaders to better understand both themselves and those with whom they work, in order to adapt to the Hybrid Model of work.

The Attendees of this CPE webinar will gain an understanding of The Mixed model of EI which includes:

  • Self-Awareness (confidence, recognition of feelings)
  • Self-Regulation (self-control, trustworthiness, adaptability)
  • Motivation (drive, commitment, initiative, optimism)
  • Empathy (understanding others feelings, diversity, political awareness)
  • Social Skills (leadership, conflict management, communication skills)

Learning Objectives

  • To determine your levels of Emotional Intelligence in each of the areas of the Mixed Model.
  • To explain how to use this awareness to help your team adapt to the Hybrid Model.
  • To describe the tools required to adapt to a Hybrid Model.
  • To explain how to use the three P’s of Productivity, Proactivity, and Potential.
  • To determine the importance of creating a vision for your team.

Who Should Attend?

  • CEO
  • Certified Management Accountant
  • Certified Public Accountant
  • CFO/Controller
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • HR Professionals
  • Human Resources Manager
  • Young CPA

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