Building Trust with The Human Resources Department

Learning Objectives

• To identify the four elements of trust required for an effective Human Resource Department.
• To know how to use at least three methods to rebuild trust in the Human Resource Department.
• To know how to effectively communicate bad news to employees.
• To discuss the three dimensions of organizational justice.
• To identify the difference between trust and persuasiveness.

Course Description

Trust is the glue that is required for a good relationship with an organization’s employees. 

The Human Resource Department must be able to recognize the signs that employees do not trust its policies and actions. In the webinar, participants will learn the definition of trust and what elements are part of trust. At times, a Human Resource Department must rebuild trust. 

In this PDC/RCH Webinar, we will discuss practical ways to restore trust. At times, it is necessary to communicate bad or unpopular news. Methods on how to communicate difficult information will be considered. The concept of how organizational justice affects businesses and organizations will be introduced. Finally, the difference between trust and persuasiveness will be compared and its practical application in the workplace.

Furthermore, we will explore the difference between trust and persuasiveness, emphasizing the significance of truthfulness, consistency, and character in influencing positive outcomes. Practical applications of trust and persuasiveness in the workplace will be discussed, and attendees will use actionable techniques to enhance their professional relationships.

Major Topics Covered:

• What is trust?
• What makes up trust?
• Trust and the HR Department
• Symptoms of lack of trust
• Elements of trust
• Rebuilding trust in the HR department
• Organizational justice and its types
• Outside interventions

Don't miss this opportunity to strengthen your understanding of trust and its vital role in driving organizational success.

Overview

• What makes up Trust?

  4 mins
• Elements of trust

  11 mins
• Make the business case for trust

  18 mins
• Communicating bad news to employees

  27 mins
• Three types of organizational justice

  36 mins
• Connection between trust and persuasiveness

  41 mins
• words and actions are consent

  44 mins