Developing Conflict Competent Leaders

Learning Objectives

• Explore conflict styles and dynamics to understand their impact.
• Analyze conflict management techniques including listening and empathy.
• Investigate factors influencing team performance and group dynamics.
• Discuss strategies for reaching consensus within teams.
• Highlight the significance of leaders mastering conflict resolution and negotiation.

Course Description

Are you ready to unlock the potential of conflict and become a masterful leader in navigating challenging situations? Join our engaging webinar and discover the transformative power of conflict management in organizational leadership.

In this webinar, participants will delve into the intricacies of conflict styles, both their own and those of the individuals they lead. They will gain insights into the different types of conflict that can arise within an organization and explore effective strategies for handling disruptive conflicts. From managing conflicts within teams to addressing conflicts between departments and external entities, participants will learn how to proactively address and resolve conflicts to foster a harmonious work environment.

But conflict isn't always detrimental - it can be a catalyst for growth and innovation. Discover how to harness the benefits of conflict and leverage them to cultivate high-performing teams. Gain a comprehensive understanding of group dynamics and their impact on the likelihood of conflicts within work teams.

As a leader, you hold the key to unlocking the potential within your organization. Learn invaluable leadership strategies for effectively managing conflicts, from negotiation and resolution techniques to ongoing conflict management. Equip yourself with the tools and skills needed to confidently navigate conflicts, foster collaboration, and drive organizational success.

Major Topics Covered:

• Leader's role in conflict management, including conflict styles analysis.
• Understanding workplace conflict types and their implications.
• Enhancing team effectiveness through leadership and development.
• Strategies for negotiation and mediation, including bargaining styles.
• Managerial intervention and mediation in resolving conflicts effectively.

Don't miss this opportunity to transform your leadership approach and become a master in conflict management. Register now for our online webinar and embark on a journey to unleash the power of conflict for the benefit of your organization.

View more Business Management CPE Courses for your continuing professional education.

Overview

• Roles of the Leader/Manager

  3 mins
• Analysis of conflict styles

  10 mins
• Team effectiveness model

  17 mins
• Dangers to team functioning

  29 mins
• Negotiation styles

  40 mins
• Evaluate and select alternatives

  48 mins