Signing up for myCPE for Firms is absolutely free. To avail of the benefit of myCPE firm pricing, you need to buy a minimum of 5 seats. Pricing of the seats are shown on the listing page : https://my-cpe.com/unlimited-access?subscription=firm

• Online Payment: This option is available on our website. You can make payment via Credit Card. Rest assured that your credit card details are fully secured with us.
• Offline Payment: Get in touch with our dedicated account manager with a contact number or help@my-cpe.com. Then we will help you to make payment via Bank transfer or check. Please send a check as per the address below:
• 1. US: 1467 Silver Leaf Dr., Lakeland, FL 33814
  2. Canada : 1311 Freeport Drive Mississauga, Ontario Canada L5C 1S5
  3. UK : Kemp House 160 City Road London EC1V 2NX UNITED KINGDOM

myCPE Unlimited Plans for firm subscription gets auto-renewed unless the firm's admin specifically cancels it from the admin panel.

Firm admin can cancel the auto-renewal anytime from accessing their dashboards in admin panel of the website.

The firm's users' subscription period starts from the time the admin allocates the seats to their users and not from the date of buying a seat. The subscription is valid for a year from the date of assigning a seat to their staff members.

Administrators of the firms have exclusive rights to add/remove users. Signing up for myCPE is absolutely free, but if you want to add users (buy seats), you need to make payment and buy seats. You have to sign up for at least 5 users. Pricing is mentioned in the given link www.my-cpe.com/mycpe-for-firms It's a yearly subscription, and it starts from the date you allocate the user. And not from the date when you purchase the seat. The subscription period for a particular seat begins from the date of allocation and not from the date of purchase.

https://my-cpe.com/Add_Remove_user.pdf

There is no capping on it, so you can register as many users as you want to. Also, registering more users on the myCPE platform will offer you more discounts.

https://my-cpe.com/Users_Management_Add_users.pdf

Firm admin can allocate seats to staff members(Invite the users) by sending an email invitation to firm users from their dashboard. Once the user accepts the invitation, staff get unlimited access to the portal. (their unlimited access gets activated automatically)

If seats are not available, the admin of the firm (Account Manager) needs to buy seats first and then allocate the seats (send invitations) to staff members.

https://my-cpe.com/Invite.pdf

Administrators of the firms have the right to delete (Remove) the user (Staff/ Supervisor). Users will be moved to the category of "Inactive User" until the subscription for that user does not end for the relevant tenure. We will notify the user via email that he has been removed from the firm's network on myCPE.

Please note that -

• The deleted seat is non-transferable to another staff member as Continuing education credits are distributed only to the original users.
• Admin also has the right to add back the deleted user and make the profile active again.
• Deleted staff members remain users of myCPE. However, their Unlimited Access Rights are terminated. They need to pay for taking courses.

https://my-cpe.com/User_Management_Reactivate.pdf

Yes, administrators can reactivate the deleted profiles from the user management tab.

https://my-cpe.com/User_Management_Reactivate.pdf

Firm users' unlimited access is terminated when the firm admin deletes the profile. However, the user's account on myCPE remains valid, and they can always pay for the course as per prevalent prices or purchase Unlimited Access for Individuals to regain access.

Further, their continuing education credits remain valid for all courses previously attended. They already got a certificate in the past and remain active in their name.

Once added and assigned a seat to a particular staff member, it is non-transferable to any other staff member as continuing education credits are distributed in a specific user's name throughout the year. Administrators of the firms have the right to delete the user (Staff/ Supervisor). After deletion, the user will be moved to the category of "Inactive User" until the subscription for that user does not end for the relevant tenure. We will notify the user via email that he has been removed from the firm's network on myCPE.

Example: Seat was purchased and assigned to John as of 01/01/2022. If John leaves the job in the middle of a year on 15/06/2022, the admin could terminate the access from myCPE plan. Now John's seat is not transferable to any other staff member as credit certificates will only be issued to John.

Rationale: The rationale behind non-transfer is that we register staff members with their qualifications, and credits are issued only in registered names; otherwise, the purpose of continuing education credits will not be met.

Three User types under myCPE Unlimited Plans for firms – Administrators, Supervisors and staff member, rights are mentioned hereunder -

1. Administrator (Admin) :
   • Exclusive right to allocate staff to supervisor
   • Rights for Adding more users
   • Right to Allocation of courses
   • Rights of Managing and tracking learning of staff
2. Supervisor :
   • Right to Allocation of courses
   • Rights of Managing and tracking learning of staff
3. Staff :
   • Take any course on the website for their learning and continuing education
   • Take allocated learning from their supervisors on myCPE

No. Firms will not be eligible for a refund if they cancel their subscription or delete a user before their subscription period expires. Once the subscription is purchased, the amount is not refundable.

On the expiry of myCPE Unlimited, Firm admin and firms' users lose unlimited access to the courses on the myCPE platform. However, firms can regain their access to unlimited plans on payment of the applicable subscription fee.