Learning Objectives

Discuss the critical attributes of a productive payroll team.
Review effective recruitment strategies for both entry-level and senior payroll positions.
Identify the characteristics that contribute to the success of a payroll team.
Develop coaching techniques for enhancing the skills and performance of payroll professionals.
Gain insights into preparing payroll professionals for leadership roles within the organization.
Acquire strategies for managing and addressing payroll errors while fostering team growth and development.

Course Overview

Since the global pandemic, the job market has changed, and skilled payroll professionals come at a high cost. Among the many challenges facing employers today, one stands out prominently: the scarcity of skilled payroll professionals.

In the wake of economic uncertainty, obtaining top talent in the payroll domain has become daunting for organizations. However, the payroll team is a necessary function for all businesses, and making sure it is done correctly and in compliance can add to challenges and costs for employers. Let's explore the strategies and considerations for overcoming these hurdles and building a resilient payroll function in the face of evolving market dynamics.

Major Topics Covered:

Responsibility for a Payroll Manager-Building, a strong payroll team
Ensuring payroll personnel are doing the right tasks
Figure out how to help the employee
Conflict Management use the ACE Style
Always look for ways to grow your people through learning
Management Tool Kit-Fixing inefficient processes

Join this CPE course; it will assist payroll leadership in building a talented team by recruiting the right skills and coaching current staff on reaching the next level in their payroll journey.

On Demand Credits for All Qualifications

License details	Credits	Status
Personnel/Human Resources for Certified Public Accountants (CPA-US)	1 CPE	Approved
Personnel/Human Resources for CPA in Canada	1 CPD	Eligible
Business Acumen for SHRM Professionals (Approval No. 26-JEVTV) (Valid upto : Dec 31, 2026)	1 PDC	Approved
Core Payroll Concepts for Certified Payroll Professional (CPP) (Approval No. 25CPE023) (Valid upto : Dec 31, 2025)	1 RCH	Approved
HR Global for Human Resource Certification Institute (HRCI) (Approval No. 687660) (Valid upto : Nov 30, 2025)	1 RCH	Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA)	1 CPE	Eligible
Association of Chartered Certified Accountants (ACCA)	1 CPD	Eligible
Chartered Accountant - ICAEW	1 CPD	Eligible
Core Payroll Concepts for Payroll Compliance Practitioner (PCP)	1 CPE	Eligible
Core Payroll Concepts for Fundamental Payroll Certification (FPC) (Approval No. 25CPE023) (Valid upto : Dec 31, 2025)	1 RCH	Approved
Core Payroll Concepts for Payroll Leadership Professional (PLP)	1 CPE	Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA)	1 CPE	Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA)	1 CPE	Eligible
Chartered Accountants - Ireland (CAI)	1 CPD	Eligible
Chartered Accountants - Scotland	1 CPD	Eligible
CPA - Ireland	1 CPD	Eligible

License details	Credits	Status
Personnel/Human Resources for Certified Public Accountants (CPA-US)	1 CPE	Approved
Personnel/Human Resources for CPA in Canada	1 CPD	Eligible
Business Acumen for SHRM Professionals (Approval No. 26-JEVTV) (Valid upto : Dec 31, 2026)	1 PDC	Approved
HR Global for Human Resource Certification Institute (HRCI) (Approval No. 687660) (Valid upto : Nov 30, 2025)	1 RCH	Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA)	1 CPE	Eligible
Association of Chartered Certified Accountants (ACCA)	1 CPD	Eligible
Chartered Accountant - ICAEW	1 CPD	Eligible
Core Payroll Concepts for Payroll Compliance Practitioner (PCP)	1 CPE	Eligible
Core Payroll Concepts for Payroll Leadership Professional (PLP)	1 CPE	Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA)	1 CPE	Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA)	1 CPE	Eligible
Chartered Accountants - Ireland (CAI)	1 CPD	Eligible
Chartered Accountants - Scotland	1 CPD	Eligible
CPA - Ireland	1 CPD	Eligible

Additional Information

Credit

Course Level

Basic

Instructional Method

QAS Self Study

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

Boost your HR career with MY-CPE’s HRCI Recertification Courses. Designed with your professional growth in mind, our courses make earning HRCI Recertification Credits simple and straightforward. At MY-CPE, we’re committed to your success in the ever-evolving world of human resources. Our courses offer the latest insights and practical skills to help you stay ahead. Whether you’re looking to deepen your expertise or broaden your abilities, MY-CPE provides the resources you need. Take the next step in your HR journey today and secure your competitive edge with our top-quality recertification options.

View more SHRM PDC Courses for your continuing professional education.
View more CPA CPE courses for your continuing education.
View more Payroll CPE Courses for your continuing education.
View more Employment Law PDC Courses for your continuing education.

About Instructor

Dayna Reum , FPC

Specialist, Ann & Robert H. Lurie Children's Hospital of Chicago

Dayna currently is the director of payroll operations at a major medical center in Chicago and has been heavily involved in the payroll field for more than 20 years.

She started as a payroll clerk at a small Tucson company but moved on to be a payroll team leader at Honeywell Inc.

During her time at Honeywell Inc., she obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association. Dayna has also received several merit awards for customer service and acquisitions, and divestiture.

She also serves on the National American Payroll Association on the national Strategic Leadership Task Force, Government Affairs Task Force (PA Local tax subcommittee), and received a citation of merit for her service along with being a gold pin member of the APA.

Dayna is also a CPP (Certified Payroll Professional) through the APA and certified in HR hiring and firing practices and is a Six-Sigma Greenbelt.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

Reviews and Ratings

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Mckenna Scott, CPP

This training was excellent, it consisted of a few things I am already doing, but it was a good reminder and neat to learn additional things I can implement.

Deborah Headley, CPP

I appreciate having a handout with all of the information to be able to refer to in the future.

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