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Preventing Passive Aggressive People from Wreaking Havoc in the Workplace 1 Credit

Preventing Passive Aggressive People from Wreaking Havoc in the Workplace 1 Credit

  • Rating

    4.8

  • Reviewed on

    February, 2025

  • Subject Area

    Business Mgmnt and Org

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Learning Objective

  • To analyze how to apply science-based strategies to effectively manage passive-aggressive behaviour in the workplace.
  • To discuss the psychology behind passive-aggressive actions and distinguish them from other workplace issues.
  • To explain how to utilize advanced communication skills to diffuse tension and encourage collaborative problem-solving.
  • To master CYA (Cover Your Ass) documentation techniques for addressing and resolving workplace issues professionally.
  • To discuss ethical and compassionate approaches to conflict resolution, setting clear goals for dealing with passive-aggressive behaviour.

Course Overview

Join Jennifer Hancock in our CPE webinar, " Preventing Passive Aggressive People from Wreaking Havoc in the Workplace," for practical strategies to manage workplace challenges. Ideal for managers, team leaders, and team members, this program equips you to foster a positive, productive, and respectful work environment by countering passive-aggressive behaviour.

Delve into the psychology of passive-aggressive behaviour, distinguishing it from other workplace issues. Gain insights to respond professionally and prevent chaos in your workplace, learning a science-based approach to address passive-aggressive employees with compassion and professionalism.

Benefit from an in-depth exploration of the psychology behind passive-aggressive behaviour, enhanced by real-life examples. Discover strategic solutions to identify, address, and neutralize passive-aggressive behaviour, leveraging principles of behavioural science to disrupt these actions. Develop advanced communication skills for diffusing tension, encouraging collaborative problem-solving, and promoting transparency.

Major questions answered in this CPE Business Management webinar:

  • Why do people behave Passive Aggressively?
  • When it’s not passive-aggressive but a symptom of something else?
  • How to manage a truly passive-aggressive situation using behavioural science?
  • What is the humanistic approach to being professional when others aren’t?

Master CYA (Cover Your Ass) documentation techniques to professionally address and resolve issues, fostering a positive work environment. Embrace ethical and compassionate approaches to conflict resolution, setting clear goals for dealing with passive-aggressive behaviour.

Enroll now in this PDC/RCH webinar to overcome passive-aggressive behaviour and navigate workplace dynamics with confidence and effectiveness!

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Business Mgmnt and Org for Certified Public Accountants (CPA-US) 1 CPE Approved
Business Mgmnt and Org for CPA in Canada 1 CPD Eligible
Talent management for SHRM Professionals (Approval No. 26-9WWTC) (Valid upto : Dec 31, 2026) 1 PDC Approved
Business Mgmnt and Org for Certified Management Accountants (CMA) 1 CPE Eligible
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686551) (Valid upto : Nov 30, 2025) 1 RCH Approved
Business Mgmnt and Org for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Business Mgmnt and Org for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Business Mgmnt and Org for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible
License details Credits Status
Business Mgmnt and Org for Certified Public Accountants (CPA-US) 1 CPE Approved
Business Mgmnt and Org for CPA in Canada 1 CPD Eligible
Business Acumen for SHRM Professionals (Approval No. 26-9WWTC) (Valid upto : Dec 31, 2026) 1 PDC Approved
Business Mgmnt and Org for Certified Management Accountants (CMA) 1 CPE Eligible
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686551) (Valid upto : Nov 30, 2025) 1 RCH Approved
Business Mgmnt and Org for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Business Mgmnt and Org for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Business Mgmnt and Org for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Jennifer Hancock

Jennifer Hancock

Founder, Humanist Learning Systems

  • 4.4
  • rating
  • rating
  • rating
  • rating
  • rating

Jennifer Hancock is the author of several best selling and award winning books and is the founder of Humanist Learning Systems. Not only was she raised as a Humanist, she is considered one of the top speakers and writers in the world of Humanism today. Her professional background is varied including leadership positions in both the for profit and non-profit sectors.

She teaches Humanism – a combination of Love, Rationality, Science & Responsibility. Her courses will give you hope. It will help you simplify your life by reducing complexity of the problems you face, which will in turn – help you reduce your anxiety. Finally- because this is all science based – it will work. 

What makes her unique is that she teaches humanistic approaches grounded in dignity and compassion coupled with science based behavioral modification techniques to create positive workplace cultures that eliminate unwanted behaviors like bullying, harassment and discrimination while positively reinforcing the behaviors you do want.

Ms. Hancock has a BA in Liberal Studies from the University of Hawaii at Manoa (1990). Her field of study combined cognitive linguistics, anthropology and psychology.  While in college, she apprenticed as a dolphin trainer for a dolphin language/cognition laboratory which is where she learned the behavioral science and behavior modification techniques she now teaches.

Ms. Hancock has worked in executive leadership roles her entire career (since graduating college in 1990).  She has literally never not worked in leadership/management.  In the course of her career she has provided training to companies all over the world for both executive leadership as well as staff.  She started training and coaching staff in her first job out of college as the director of volunteer services for the Los Angeles SPCA., and has provided training, support and mentoring programs at  every job she’s held since including her stint at the manager of acquisition group information for a 1/2 billion dollar company.

She has over 30 years of experience working in executive leadership and in providing leadership and management training to others. If you let her, she can teach you how to be a more authentic and effective leader who is both powerfully ethical and armed with the technical skills required to master whatever challenges you face with grace and dignity. 

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

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BR

Bonnie Robosky, SPHR

5

I like the way this presenter used her personal experience to illustrate issues so that they are recognizable to us in our daily work lives. She gave me good insights and tools to use to approach situations that have baffled me in the past.

Tonya Perez

Tonya Perez, AFSP

5

I enjoy this program and I need it in my company workplace for all other supervisors

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