Course Description
Course Description:
In general,
accounting professionals tend to focus more on getting the work done and not so
much on how they interact with clients to get it done. However, continuously
improving client communication is remarkably important and should be a top
priority.
Effectively
communicating with customers is essential to the success of any business.
Adapting to the different communication styles and emotions of customers will
help you build customer relationships through better customer conversations.
Improving conversations with customers enables efficient, high-quality client
service.
In this CPE course,
Emiley Parker, Brand Manager with CPACharge will discuss everything you need to
know but didn't think to ask about email marketing and social media as well as
how and when to communicate with your clients.
Whether you know your communication needs improvement
or you just want to learn the current best practices, you don't want to miss
this CPE/CPD webinar!
Learning Objectives
- To identify the current status of your client communication strategy.
- To discover best practices for communication, both internally and externally.
- To analyze the quick fixes you can make to improve your communication practices.
Recommended For
- This CPE course is recommended for CPA, CGFM, CISA, SHRM, HRCI, CFIRS, CWS, Accountants, Managers, and Top Level Management Personnel’s looking to improve communication with their clients, especially in a hybrid work environment.
- The CPD course is also helpful for Canadian CPAs, CA - ICAEW, ACCA, CA - Ireland, CA - Scotland, CPA – Ireland, and Other Professionals.
Who Should Attend?
- Accountant
- Accounting Managers
- Certified Fraud Examiner
- Certified Public Accountant (CPA)
- CPA - Large Firm
- CPA - Mid Size Firm
- CPA - Small Firm
- HR Professionals
- Human Resources Manager
- Young CPA
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