Address Performance and Behavior Issues - Part 2 1 Credit
Manager-As-Coach
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Performance coaching often plays a crucial role in performance management, evaluation, and performance reviews. Through performance coaching, managers can guide workers through what they should do, how they should behave, and strategies to measure success. Workers cannot achieve the necessary results if they are unclear. Performance coaching clarifies what measurable results should be achieved.
The "Manager-As-Coach" approach means managers act as coaches for those reporting to them, such as individuals or teams. Rather than controlling their employees and telling them what to do, as a coach, a manager provides the necessary support and mentorship and facilitates their employees' development. However, a high-performance coach/manager needs the mindset to coach.
This online CPE performance management webinar will define performance coaching and present the approach of "Manager-As-Coach."
The presenters will review the differences between directive and non-directive coaching from the "High-Performance Coaching Model," describe the Directive Coach's Asset Wheel, and explain the coaching process using the "Manager-As-Coach" approach. Finally, a takeaway tool to apply back to the job will be provided.
Major topics included:
Discover additional webinars here: PDC/RCH Courses | Business Management Courses.
| License details | Credits | Status |
|---|---|---|
| Management Services for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Training and development for SHRM Professionals (Approval No. 26-4N627) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 649841) (Valid upto : Nov 30, 2024) | 1 RCH | Approved |
| Management Services for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Management Services for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Management Services for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Management Services for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Training and development for SHRM Professionals (Approval No. 26-4N627) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 649841) (Valid upto : Nov 30, 2024) | 1 RCH | Approved |
| Management Services for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Management Services for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Management Services for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Management Services for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Training and development for SHRM Professionals (Approval No. 26-4N627) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 649841) (Valid upto : Nov 30, 2024) | 1 RCH | Approved |
| Management Services for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Management Services for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Management Services for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
| License details | Credits | Status |
|---|---|---|
| Management Services for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Business Mgmnt and Org for CPA in Canada | 1 CPD | Eligible |
| Training and development for SHRM Professionals (Approval No. 23-3RUMZ) | 1 PDC | Approved |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 615451) | 1 RCH | Approved |
| Management Services for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Management Services for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Management Services for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
Credit
Course Level
Instructional Method
Pre-requisites
Advance Preparation
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Vice President (VP), Rothwell & Associates, Inc.
William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPLP Fellow is President of Rothwell & Associates, Inc. & Rothwell & Associates, LLC. His consulting focuses on succession planning and talent management. He is also a Professor at Penn State University, University Park, where he teaches graduate courses in Organization Development and Change.
Before becoming a professor 28 years ago, he had nearly 20 years of full-time human resource management experience in government and in business. He has consulted on succession planning with corporations, small businesses, family businesses, charities, and Federal, State and local government agencies. He has traveled to China 83 times and has consulted on succession on nearly every continent. Among his 127 published books are these, which are relevant to this webinar: The essential HR guide for small businesses and startups; Optimizing talent in the federal workforce; Building a talent development structure without borders; Effective succession planning: Ensuring leadership continuity and building talent from within; The leader’s daily role in talent management: Maximizing results, engagement and retention; Career planning and succession management: Developing your organization’s talent for today and tomorrow; The competency toolkit; Talent management: A step-by-action-oriented guide based on best practice; Becoming an effective mentoring leader: Proven strategies for building excellence in your organization; Working longer: New strategies for managing, training, and retaining older employees; Invaluable knowledge: Securing your company’s technical expertise-Recruiting and retaining top talent, transferring technical knowledge, engaging high performers; The manager’s guide to maximizing employee potential; and Cases in government succession planning: Action-oriented strategies for public-sector human capital management, workforce planning, succession planning, and talent management.
Behnam Bakhshandeh is an accomplished business manager, known widely as a dynamic writer, speaker, personal and business coach and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, marketing, redesigning operational core processes, or delivering strategic initiatives.
Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major US cities. During this seven-year period, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales, and improving the finance department's efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000.
Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only achieve their goals, but also transform their thinking. His proven methodology is based on his extensive experience in business and human relations.
He consistently delivers and works with others to produce results beyond what was predicted or expected. This exceptional rate of business and personal growth is the result of his high integrity, unprecedented teamwork, open communication, and a contagious, unflinching commitment to excellence in all business operations, personal relationships, and professional interactions. Behnam is a shining example of how combining vision and goals with hard work consistently pays off beyond even the highest expectations. His work with businesses has resulted in successful team building, companies that grow through a shared vision, efficient process redevelopment, increased revenues, and work environments that support employee satisfaction and retention.
Committed to lifelong education, Behnam went back to school and earned his Bachelor of Science Degree in Psychology from the University of Phoenix. He continued his graduate studies at Penn State University to earn a Master of Professional Study in Organizational Development and Change, which was immediately continued by his Doctorate in Workforce Education & Development with a concentration on Human Resources Development (HRD) and Organization Development (OD) in College of Education at Penn State. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Positive Psychology and the work of many psychologists who used the Humanistic Psychology approach for empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches. Behnam is widely known for his commitment to making a difference in every life he touches. He is distinguished in his field for delivering outcomes that leave all his clients fulfilled in realizing their dreams. His rigor ensures that results are produced while his compassion and sense of humor bring a play to every working relationship.
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To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.
After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.
We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
PH
Part 2 did build on part 1 and was more detailed and interesting. Good usage of time.
HEN
It was a great follow up to part 1!
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