HR Next: Understanding Profit Through Better Talent | Podcast #EP20 1 Credit
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Welcome to another Episode of HR Talk: Unpacking Trends and Talent Innovations! In today’s ever-changing business landscape, HR is no longer just about hiring and compliance—it’s about creating a winning culture and driving profitability.
In this thought-provoking conversation, Dr. Behnam Bakhshandeh sits down with Dr. Susie Carder, offers a compelling shift in how HR and Human Resources Development (HRD) teams approach leadership, accountability, and performance. Explore how coaching transforms HR from a cost center into a strategic growth engine. Learn from real stories of business owners who turned struggling teams into performance powerhouses by embracing profitability coaching. Discover why turnover is called the “silent leak” and how a shift in mindset, supported by tools like KPIs and behavioral assessments, can seal the gap, scale the company, and retain top talent across generations.
Major Topics:
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| License details | Credits | Status |
|---|---|---|
| Personnel/Human Resources for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Personnel/Human Resources for CPA in Canada | 1 CPD | Eligible |
| Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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Dr. Susie Carder is a self-made millionaire, profit coach, and fractional COO who has revolutionized how entrepreneurs perceive their organizations. With a Ph.D. in Business and Finance, she combines strategic brilliance and operational acumen to transform businesses into thriving enterprises.
After a life-altering car accident, Dr. Carder had a profound realization. She noticed that as she focused on her recovery, her business defied all odds and thrived, expanding exponentially. This powerful revelation ignited her unwavering calling: to empower others with the same level of freedom, success, and boundless potential.
Dr. Carder's entrepreneurial journey began by turning her modest salon and health spa called Salon Training International & Your Beauty Network into one of the nation's most successful businesses. Since then, she has founded and sold three profitable companies, including an awe-inspiring eight-figure acquisition by Cengage. Her unparalleled guidance has elevated the success of industry leaders such as John Assaraf, Lisa Nichols, Les Brown, Paul Mitchell, Redken, L'Oréal, Disney, Verizon, and American Express.
Behnam Bakhshandeh is an accomplished business manager, known widely as a dynamic writer, speaker, personal and business coach and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, marketing, redesigning operational core processes, or delivering strategic initiatives.
Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major US cities. During this seven-year period, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales, and improving the finance department's efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000.
Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only achieve their goals, but also transform their thinking. His proven methodology is based on his extensive experience in business and human relations.
He consistently delivers and works with others to produce results beyond what was predicted or expected. This exceptional rate of business and personal growth is the result of his high integrity, unprecedented teamwork, open communication, and a contagious, unflinching commitment to excellence in all business operations, personal relationships, and professional interactions. Behnam is a shining example of how combining vision and goals with hard work consistently pays off beyond even the highest expectations. His work with businesses has resulted in successful team building, companies that grow through a shared vision, efficient process redevelopment, increased revenues, and work environments that support employee satisfaction and retention.
Committed to lifelong education, Behnam went back to school and earned his Bachelor of Science Degree in Psychology from the University of Phoenix. He continued his graduate studies at Penn State University to earn a Master of Professional Study in Organizational Development and Change, which was immediately continued by his Doctorate in Workforce Education & Development with a concentration on Human Resources Development (HRD) and Organization Development (OD) in College of Education at Penn State. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Positive Psychology and the work of many psychologists who used the Humanistic Psychology approach for empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches. Behnam is widely known for his commitment to making a difference in every life he touches. He is distinguished in his field for delivering outcomes that leave all his clients fulfilled in realizing their dreams. His rigor ensures that results are produced while his compassion and sense of humor bring a play to every working relationship.
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