Live Webinar FAQ’s

1. 1. How can I earn Continuing Education credits for live webinars?

   • A: To earn credits, you must register for the webcast before it begins. Attend the entire live webinar and respond to polling questions if supported.

2. 2. When will I receive my Continuing Education Credit Certificate?

   • A: You'll receive your certificate within 24 hours after each webinar.

3. 3. What's the basis for credit issuance?

   • A: Credits are issued on a 50-minute credit hour basis.

4. 4. What if I can't use the polling feature on a web browser?

   • A: The polling feature is only supported on the Zoom desktop and mobile app. You can provide responses in the chat if needed.

5. 5. Are these live events or recordings?

   • A: Some events may be recorded, but instructors will be available for questions during/after the webinar.

6. 6. Do myCPE courses meet professional standards?

   • A: Yes, myCPE meets global Continuing Professional Development (CPD-IES7) standards for various accounting and financial professions. Confirm with your licensing organization if needed.

7. 7. Where can I manage my certificates and credits?

   • A: You can manage them through your certificate dashboard when logged into your account.

8. 8. Is myCPE accredited for Continuing Professional Education in the United States?

   • A: Yes, myCPE is accredited by various professional organizations, making it suitable for fulfilling continuing education requirements.

9. 9. Who can take myCPE courses?

   • A: myCPE courses are suitable for professionals with 100+ designations, including CPAs, CMAs, CFAs, and more.

10. 10. What's the refund and complaint resolution policy?

    • A: To learn about the refund and complaint resolution policy, click here for details.

Self-Study Webinar FAQ’s

• To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
• Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
• You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
• Polling feature Not supported: If you are logging in through browser or web portal in the browser (zoom.us) it doesn’t support the polling feature. Please be advised the current polling feature can only be supported via Zoom desktop and mobile app. You can check the same here : https://support.zoom.us/hc/en-us/articles/203749865-Polling-for-webinars
• This event may be a recorded rebroadcast of a live event done in past and the instructor will be available to answer your questions during/after the webinar.
• If you still face the polling problem please don’t panic and provide your response in the chat and we shall consider the same for processing for credits. You can download Zoom by clicking on the mentioned link : https://zoom.us/download
• Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
• You can manage your continuing education certificates and credits through your certificate dashboard which is available when you are logged in to your account (LOGIN)
• As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
• myCPE Courses are taken by : CPA | CMA | CFE | CIA | CPA(Yellow Book)| CFP | CFA | CPA (Govt.) | EA | CRTP | MRTP | ORTP | ABV | CITP | CVA | PFS | CFF and others.
• For Refund and Complaint Resolution Policy, CLICK HERE.