myCPE

Effective Communication & Active Listening 1 Credit

Mar 18, 2025, 09:30 AM ET

Effective Communication & Active Listening 1 Credit

Building an Organizational Coaching Culture

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Mar 18, 2025, 09:30 AM ET

Learning Objective

  • To discuss how a growth mindset supports effective communication.
  • To analyze and explore the art of active listening through mindfulness techniques.
  • To explain and uncover the essential rituals of active listening for meaningful interactions.
  • To identify and overcome obstacles to communication efficiency and effectiveness.

Course Overview

Enhance your organizational prowess with our CPE webinar, "Effective Communication & Active Listening for Building a Coaching Culture" – the fourth and final installment in the transformative "Building Organizational Coaching Culture" series. Tailored for professionals committed to workability and effectiveness, this course focuses on the foundational principles of efficient communication and attentive listening.

In the workplace, the ability to get along with coworkers, especially managers and supervisors, is paramount for success. In this online webinar, we explore how effective communication serves as a cornerstone for building healthy relationships, both personally and professionally. Acknowledging the value of communication is one aspect; however, mastering techniques to convey messages without misinterpretation is another crucial skill.

Major Topics:

  • Growth Mindset Supports Effective Communication
  • Active Listening Through Mindfulness
  • Essential Rituals of Active Listening
  • Obstacles to Communication Efficiency and Effectiveness

This CPE Communication webinar goes beyond theoretical insights, offering practical strategies to cultivate a culture of effective communication within your organization. With a focus on skill-building, participants will leave equipped with techniques to navigate challenges and foster a collaborative environment. Join us to refine your communication abilities and actively listen for success in building a coaching culture. Enroll now to be a catalyst for positive change within your team and organization.

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Communications and Marketing for Certified Public Accountants (CPA-US) 1 CPE Approved
Communication for CPA in Canada 1 CPD Eligible
Communication for SHRM Professionals (Approval No. 26-7QW3J) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 687242) (Valid upto : Nov 30, 2025) 1 RCH Approved
Communications and Marketing for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Communications and Marketing for Certified Fraud Examiner (CFE) 1 CPE Eligible
Reporting and Communication Techniques for Certified Information Systems Auditor (CISA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Professional Development for Personal Financial Planner (PFP) 1 CE Eligible
Communications and Marketing for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Communications and Marketing for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Communication for Certified Professional in Talent Development (CPTD) 1 Points Eligible
Communication for Associate Professional in Talent Development (APTD) 1 Points Eligible
CPA - Ireland 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Communication for Chartered Leadership Fellow (CLF) 1 CE Eligible
Professional Development for Designated Financial Services Advisor (DFSA) 1 CE Eligible
Communication for Certified FP&A Professional (FP&A) 1 CE Eligible
License details Credits Status
Communications and Marketing for Certified Public Accountants (CPA-US) 1 CPE Approved
Communication for CPA in Canada 1 CPD Eligible
Communication for SHRM Professionals (Approval No. 26-7QW3J) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 687242) (Valid upto : Nov 30, 2025) 1 RCH Approved
Communications and Marketing for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Communications and Marketing for Certified Fraud Examiner (CFE) 1 CPE Eligible
Certified Information Systems Auditor (CISA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Communications and Marketing for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Professional Development for Personal Financial Planner (PFP) 1 CE Eligible
Communications and Marketing for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Communication for Certified Professional in Talent Development (CPTD) 1 Points Eligible
Communication for Associate Professional in Talent Development (APTD) 1 Points Eligible
CPA - Ireland 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Communication for Chartered Leadership Fellow (CLF) 1 CE Eligible
Communication for Certified FP&A Professional (FP&A) 1 CE Eligible
Professional Development for Designated Financial Services Advisor (DFSA) 1 CE Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Behnam Bakhshandeh

Behnam Bakhshandeh, PhD, MPS

, Primeco Education, Inc.

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Behnam Bakhshandeh is an accomplished business manager, known widely as a dynamic writer, speaker, personal and business coach and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, marketing, redesigning operational core processes, or delivering strategic initiatives.

Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major US cities. During this seven-year period, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales, and improving the finance department's efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000.

Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only achieve their goals, but also transform their thinking. His proven methodology is based on his extensive experience in business and human relations.

He consistently delivers and works with others to produce results beyond what was predicted or expected. This exceptional rate of business and personal growth is the result of his high integrity, unprecedented teamwork, open communication, and a contagious, unflinching commitment to excellence in all business operations, personal relationships, and professional interactions. Behnam is a shining example of how combining vision and goals with hard work consistently pays off beyond even the highest expectations. His work with businesses has resulted in successful team building, companies that grow through a shared vision, efficient process redevelopment, increased revenues, and work environments that support employee satisfaction and retention.

Committed to lifelong education, Behnam went back to school and earned his Bachelor of Science Degree in Psychology from the University of Phoenix.  He continued his graduate studies at Penn State University to earn a Master of Professional Study in Organizational Development and Change, which was immediately continued by his Doctorate in Workforce Education & Development with a concentration on Human Resources Development (HRD) and Organization Development (OD) in College of Education at Penn State. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Positive Psychology and the work of many psychologists who used the Humanistic Psychology approach for empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches. Behnam is widely known for his commitment to making a difference in every life he touches.  He is distinguished in his field for delivering outcomes that leave all his clients fulfilled in realizing their dreams.  His rigor ensures that results are produced while his compassion and sense of humor bring a play to every working relationship.



Farhan Sadique

Dr. Farhan Sadique

Vice President (VP), Rothwell & Associates, Inc.

  • 4.4
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Farhan Sadique is an Assistant Professor of Higher Education and Leadership at Kansas State University and serves as the Chief of Research at Rothwell and Associates. With expertise in human resource development and organization development, he completed his doctoral study at Pennsylvania State University and earned a Master of Science degree from Pittsburg State University. Celebrated for his visionary leadership and talent for fostering positive work environments, 

Farhan is also a passionate trainer, holding certifications from SHRM (Society for Human Resource Management) and NCDA (National Career Development Association). He is the author of influential books, book chapters, and journal articles, and frequently leads corporate training webinars and podcasts. Recognized as one of the Emerging Practitioners by the Organization Development Network in 2023, Farhan's groundbreaking research and innovative methodologies continue to empower Organization Development practitioners worldwide.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

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Owen Mccafferty

Owen Mccafferty, CPA (US)

5

Drs. Bakhshandeh and Sadique were most helpful and obviously very knowledgeable. They were multi-disciplied. They tied in the communicative issues with similies in Philosophy, Psychology, and literature. I found the presentation very engaging . Thank you.

TP

Tracy Penneau, CPA (US)

5

Very good. Have attended several webinars or seminars on communication skills. Always good to get a refresher and I learned a few new strategies / skills.

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