How to Assess Company Performance Relative to Fraud Chargebacks and Policy exploits 1 Credit
Learning mode
The global marketplace is ever-evolving, changing, shape-shifting, and otherwise adjusting to various demands. One demand stands out among the rest: Fraud.Â
The FTC reported an increase of more than 70% between 2020 and 2021, totaling more than $5.8 billion in damages. These would be categorized as transaction fraud, unauthorized purchases reported to the FTC, stemming from various reason codes. AARP (in collaboration with Javelin) reported that victims of identity theft lost $52 Billion. Another subset of fraud, identity theft looks different to the monitoring company and is calculated differently. Accertify reported on refund abuse (a subset of policy abuse), employed by customers with good spending history. The report states that the average retailer incurs $106 million in merchandise returns for every $1 billion in sales. And for every $100 in returned merchandise accepted, they lose $5.90 to return fraud.
Countless other agencies are monitoring and reporting the many flavors of fraud, touching on virtually every industry, and stemming from engagement triggered at many touch points across the customer experience journey. Account Takeovers, money laundering, Fake cash/cards/checks, third-party fraud, pig butchering, and romance scams... The list of exploits goes on.
What do we do about it? We need to take fraud seriously and develop an equally-evolving fraud prevention strategy.
In this CPE Fraud webinar, we will first identify a company's performance by diving into an understanding of the fraudulent methods that stand to affect an operation and the available data that illustrates performance. The two main focus points are chargeback performance and policy performance.
Key topics discussed in this course:
Join this online course in which speaker Alexander Hall will discuss the two crucial parts of a business operation and why becoming familiar with these metrics will help to outline the needs that a fraud prevention strategy must provide.
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Fraud risks for Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Fraud Risk Assessment for Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Auditing for Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Auditing for Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Auditing for Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Fraud prevention, detection and response for Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Fraud for Certified Valuation Analyst (CVA) | 1 CPE | Eligible |
| Business Fraud and Deterrence for Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Auditing for Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Detect and mitigate fraud for Certified Treasury Professional (CTP) | 1 CE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Fraud for Certified Business Appraiser (CBA)/Master Certified Business Appraiser (MCBA) | 1 CPE | Eligible |
| License details | Credits | Status |
|---|---|---|
| Specialized Knowledge for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Fraud risks for Certified Internal Auditors (CIA) | 1 CPE | Eligible |
| Specialized Knowledge for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Fraud Risk Assessment for Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
| Auditing for Certified Government Financial Manager (CGFM) | 1 CPE | Eligible |
| Auditing for Internal Audit Practitioner (IAP) | 1 CPE | Eligible |
| Auditing for Certification in Risk Management Assurance (CRMA) | 1 CPE | Eligible |
| Fraud prevention, detection and response for Certified Financial Forensics (CFF) | 1 CPD | Eligible |
| Fraud for Certified Valuation Analyst (CVA) | 1 CPE | Eligible |
| Business Fraud and Deterrence for Master Analyst In Financial Forensics (MAFF) | 1 CPE | Eligible |
| Auditing for Qualification in Internal Audit Leadership (QIAL) | 1 CPE | Eligible |
| Detect and mitigate fraud for Certified Treasury Professional (CTP) | 1 CE | Eligible |
| Specialized Knowledge for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Specialized Knowledge for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Fraud for Certified Business Appraiser (CBA)/Master Certified Business Appraiser (MCBA) | 1 CPE | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.
Alexander is the Owner of Dispute Defense Consulting and the host of the Fraud Prevention Roundtable. A reformed fraudster, Alexander spent nearly 10 years employing sophisticated methods that he now fights against. In 2017, Alexander retired from a life of committing fraud and moved to join the ranks of fraud prevention. In 2020, he founded Dispute Defense Consulting. Today, Alexander consults with merchants on the development of fraud prevention strategies, with service providers in various SME capacities, and with publications regarding thought leadership.
Alexander is the Owner of Dispute Defense Consulting and the host of the Fraud Prevention Roundtable. He has 15 years of fraud-related experience. For 10 years, Alexander operated as a fraudster, targeting all industries with great success and employing a wide range of fraudulent methods / exploits. In 2017, Alexander retired from that life and moved to join the ranks of fraud prevention. In 2020, he founded Dispute Defense Consulting. Today, Alexander consults with merchants on the development of fraud prevention strategies, with service providers in various SME capacities, and with publications regarding thought leadership.
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