myCPE
myCPE

Interview Tips 101: Active Listening to Investigate Like Sherlock 1 Credit

Interview Tips 101: Active Listening to Investigate Like Sherlock 1 Credit

  • Rating

    4.8
  • Published on

    December, 1969
  • Subject Area

    Specialized Knowledge

Learning mode

Live Webinar
  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
  • Get your certificate

Learning Objective

  • Identify strategies to obtain quality information during an effective interview.
  • Review the importance of phrasing questions for insightful responses.
  • Develop active listening skills to enhance interview communication accuracy.
  • Recognize techniques to remain fully present during interview sessions.
  • Interpret the interviewee’s communication beyond surface-level question responses.

Course Overview

Sometimes, employers must investigate employee behavior concerns formally or informally. Setting up outlets like hotlines for employees to voice concerns is an excellent first step, but it's just part of the solution. The real challenge lies in how quickly and thoroughly these allegations are addressed. 

This CPE course will explore how conducting a fair and detailed investigation strengthens the organization's integrity. It equips management with the facts they need for informed decision-making, ensuring a fair disciplinary process, and demonstrating a commitment to resolving employee issues. While investigations can vary in scope and objectives, their core goal is uncovering the truth. Each case may present unique challenges, but establishing investigative practices helps ensure fairness, transparency, and consistency. A swift and thorough investigation reinforces trust in the organization and provides a reliable framework for handling employee concerns effectively.

This online webinar by Meric Bloc covers the following key topics:

  • How do you build rapport with the employee being interviewed?
  • How does an interviewer show interest to encourage the interviewee to communicate?
  • Phrasing questions and interviewer responses to obtain quality information. 
  • Listening to understand rather than to respond. 

Join this CPE Course, we will delve into the principles and techniques of active listening, equipping each participant with an infographic titled "Rules for Investigators," which offers invaluable guidance for those conducting inquiries. 

Podcast Credits

Short Video Credits

On Demand Credits

Live Credits

Enter your qualification details to ensure this course is counted toward your compliance.

Add your qualification details to easily track your compliance. You can also add multiple qualifications for comprehensive coverage.

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Maric Bloch
Meric Bloch

Principal, Winter Compliance LLC

  • 4.6
  • rating
  • rating
  • rating
  • rating
  • rating

Meric Bloch is the Principal of Winter Investigations, a consulting firm specializing in workplace investigations design and implementation.  

Meric has designed, implemented, and managed workplace-investigations processes for multinational public companies. He has trained thousands of HR and compliance professionals to conduct workplace investigations.  

Meric has personally conducted over 800 internal investigations of fraud and serious workplace misconduct globally.  Meric is an adjunct professor at Fordham University School of Law.  He was an instructor for the Society of Corporate Compliance and Ethics Academy for ten years, where he taught the module on workplace investigations.

Meric holds Bachelor of Arts and Juris Doctor degrees from New York University.  He is a Certified Fraud Examiner, a Professional Certified Investigator, a Certified Financial Crime Specialist, a Certified Information Privacy Professional, and has the Corporate Compliance and Ethics Professional – Fellow designation.

Meric is the author of four books on investigations: The Art of Investigations; In the Arena; Workplace Investigations:  Techniques and Strategies for Investigators and Compliance Officers; Investigative Interviewing, and The First Information Is Wrong.   He also wrote chapters in the Bribery and Corruption Casebook and The Complete Compliance and Ethics Manual.  

Meric has published numerous articles on investigations topics and is a frequent public speaker on the workplace-investigations process. 

You can learn more about Meric by visiting his website:  www.winterinvestigations.org.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

rating rating rating rating rating
1,824 ratings

Excellent

Very Good

Average

Poor

Terrible

Recommended Courses

Debunking Myths about Workplace Investigations

Dec 23, 10:00 AM ET

  • CRMA
  • CPA/CFF
  • CFE
  • CGFM
  • CIA
  • CMA
  • CPA (US)
  • HRCI
  • IAP
  • QIAL
  • SHRM
  • MAFF
  • IA LPA
  • ME LPA
  • DE LPA
  • CICA
  • CCS
Professional Standards for a Workplace Investigation

Dec 23, 10:00 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA
Career Accelerator: Mastering Mentorship & Sponsorship

Dec 23, 11:30 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA
Six Employment Laws for Managers

Dec 23, 01:30 PM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA
Resident & Non-Resident Alien Payroll

Dec 23, 01:30 PM ET

  • AFSP
  • CRTP
  • CPA (US)
  • EA
  • HRCI
  • ORTP
  • SHRM
  • Maryland Tax Preparer
  • LTC
  • IA LPA
  • ME LPA
  • DE LPA
Balancing Compliance and Culture: HR's Guide to Marijuana Legislation

Dec 24, 09:00 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA
Inclusions
  • Multiple Credits
    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting
    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker
    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault
    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders
    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access
    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support
    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

Exclusive mobile
app for our unlimited
access subscribers

Add qualification to
view credit details

This course is included with,

Individual Subscription

Gain access to everything required for compliance, skill enhancement, and staying ahead of industry trends—all included in the Individual subscription. Here’s what you get:

  • 13,000+ Hours of NASBA-Approved Content
  • 500+ Emerging Subject Areas
  • 50+ State- Specific Ethics Courses
  • 100+ Conferences with Access to Industry Events
  • 250+ FastTrack Compliance Packages

    Pre-selected courses for quick compliance

  • Exclusive Mobile App Access
  • Access to Professional Communities

    Connect with like-minded professionals on Teams.

Trusted by 250,000+ Professionals

trust pilot review google review
Unlimited Access

Ready to Get Started?

Sign up today and begin your learning journey immediately!

card
stripe
$299$199 For 12 Months

Start Your Subscription

$299$199/year

Secure unlimited access

Click Here
Subscribed
Robert purchased a subscription.
Subscribed
Keelie purchased a subscription.
Subscribed
Niels Holger purchased a subscription.
Subscribed
pratik purchased a subscription.
Subscribed
ADAM purchased a subscription.
Subscribed
Khalid purchased a subscription.
Subscribed
EDWARD W purchased a subscription.
Subscribed
Donald purchased a subscription.
Subscribed
Andrew purchased a subscription.
Subscribed
Hannah purchased a subscription.
Subscribed
Sana purchased a subscription.
Subscribed
Nicola purchased a subscription.
Subscribed
Donald purchased a subscription.
Subscribed
Carrie purchased a subscription.
Subscribed
HwaMin purchased a subscription.
Subscribed
Laxman purchased a subscription.
Subscribed
Brian purchased a subscription.
Subscribed
Shayne purchased a subscription.
Subscribed
Eric purchased a subscription.
Subscribed
JOHN purchased a subscription.
Subscribed
Paul purchased a subscription.
Subscribed
Mark purchased a subscription.
Subscribed
karissa purchased a subscription.
Subscribed
Kristin purchased a subscription.
Subscribed
Laura purchased a subscription.
Subscribed
Sondra purchased a subscription.
Subscribed
Shelley purchased a subscription.
Subscribed
Daniel purchased a subscription.
Subscribed
Diamand purchased a subscription.
Subscribed
Juliee purchased a subscription.
Subscribed
Molly purchased a subscription.
Subscribed
Jennifer purchased a subscription.
Subscribed
Terry purchased a subscription.
Subscribed
Maria purchased a subscription.
Subscribed
Rohit purchased a subscription.
Subscribed
John purchased a subscription.
Subscribed
Jon purchased a subscription.
Subscribed
EMMELYN purchased a subscription.
Subscribed
John purchased a subscription.
Subscribed
JAY purchased a subscription.
Subscribed
Manjinder purchased a subscription.
Subscribed
Joseph purchased a subscription.
Subscribed
Matthew purchased a subscription.
Subscribed
Daniel purchased a subscription.
Subscribed
Stephanie purchased a subscription.
Subscribed
Dylan purchased a subscription.
Subscribed
James purchased a subscription.
Subscribed
Seng purchased a subscription.
Subscribed
Laura purchased a subscription.
Subscribed
IRIS purchased a subscription.
Subscribed
Cassandra purchased a subscription.
Subscribed
Glenda purchased a subscription.
Subscribed
Andrew purchased a subscription.
Subscribed
Andre purchased a subscription.
Subscribed
Alesandro purchased a subscription.
Subscribed
Miyamoto purchased a subscription.
Subscribed
Nicole purchased a subscription.
Subscribed
Holly purchased a subscription.
Subscribed
TROY purchased a subscription.
Subscribed
Ann purchased a subscription.
Subscribed
Richard purchased a subscription.
Subscribed
Gerald purchased a subscription.
Subscribed
jonathan purchased a subscription.
Subscribed
Lambert purchased a subscription.
Subscribed
David purchased a subscription.
Subscribed
Maria purchased a subscription.
Subscribed
Roberta purchased a subscription.
Subscribed
Dhruvkumar purchased a subscription.
Subscribed
Diana purchased a subscription.
Subscribed
Margaret purchased a subscription.
Subscribed
Danielle purchased a subscription.
Subscribed
Jayashree purchased a subscription.
Subscribed
Joy purchased a subscription.
Subscribed
Victor purchased a subscription.
Subscribed
Christopher purchased a subscription.
Subscribed
SHALINI purchased a subscription.
Subscribed
thabet purchased a subscription.
Subscribed
Linette purchased a subscription.
Subscribed
Natalie purchased a subscription.
Subscribed
Alan purchased a subscription.
Subscribed
Jenny purchased a subscription.
Subscribed
Nathan purchased a subscription.
Subscribed
Kenadie purchased a subscription.
Subscribed
Ann purchased a subscription.
Subscribed
Bryon purchased a subscription.
Subscribed
Ryan purchased a subscription.
Subscribed
Dima purchased a subscription.
Subscribed
Paul purchased a subscription.
Subscribed
David purchased a subscription.
Subscribed
Hesilati purchased a subscription.
Subscribed
Davis purchased a subscription.
Subscribed
Tim purchased a subscription.
Subscribed
Gabriel purchased a subscription.
Subscribed
Josephine purchased a subscription.
Subscribed
Helen purchased a subscription.
Subscribed
Stephen purchased a subscription.
Subscribed
Edwina purchased a subscription.
Subscribed
Neil purchased a subscription.
Subscribed
Judith purchased a subscription.
Subscribed
Diana purchased a subscription.