Manager’s Guide to Handling Emotional Employees 1 Credit
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Feelings and emotions are an inherent part of being human, and they naturally find their way into the workplace. Embracing emotions can foster a more authentic and connected work environment. However, when strong emotions become disruptive and hinder productivity, it's essential to address them effectively. Join our engaging webinar as we explore practical strategies for successfully managing emotional employees.
During this CPE Business Management Webinar, you will learn a range of techniques to navigate the complexities of emotional expressions in the workplace. We will delve into the power of active listening, empathy, and the skillful use of questions to understand and connect with your team members on a deeper level. Discover how coaching and reframing inflammatory comments can transform emotional conflicts into opportunities for growth and collaboration.
Furthermore, this webinar will equip you with the ability to identify signs of potential mental health issues among employees. You will gain valuable insights on recognizing when individuals may be struggling with strong emotions and learn how to refer them to appropriate resources for support. By promoting a supportive and compassionate work environment, you can contribute to the well-being of your team members and enhance overall organizational resilience.
Additionally, we will address the critical topic of preventing workplace violence. Learn how to identify and handle potential threats of violence from emotionally charged employees. Gain practical interventions and managerial strategies to defuse tense situations, ensuring a safe and secure work environment for everyone.
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Don't miss this opportunity to enhance your leadership skills and create a harmonious workplace culture. Join us for this enlightening webinar on managing emotional employees, and gain the knowledge and tools you need to build a resilient and emotionally intelligent team.
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Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
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A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.
To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.
Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.
To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.
After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.
We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
CM
This is one of the best training classes I've every had. Bob does a great job with real examples to solidify the concepts. It is only an hour but is time well spent.
KA
A fantastic seminar Unfortunately we have an employee with these problems. Not an easy thing to deal with.
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