myCPE

Whistleblower Hotlines Effective Management 1.5 Credits

Whistleblower Hotlines Effective Management 1.5 Credits

When the Whistle Blows - Part 2

  • Lynn Fountain

    CRMA, CPA (US), CGMA

  • Rating

    4.6

  • Reviewed on

    February, 2025

  • Subject Area

    Auditing

Select your learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
  • Get your certificate

Learning Objective

  • To analyze the critical components involved in managing whistleblower hotlines, including the decision-making process of whether to outsource or insource hotline operations.
  • To explain the significance of effective communication and training strategies in promoting a strong hotline, ensuring employees are informed about reporting procedures and feel confident in the confidentiality and non-retaliation aspects.
  • To identify procedural aspects of hotline management, covering the establishment of complaint management processes, internal investigation tactics, and the creation of a robust internal reporting system.
  • To discuss regulatory implications, focusing on the ongoing relevance of Dodd-Frank, whistleblower rights, and the necessary actions organizations should take to address potential violations of law.

Course Overview

This course is part 2 on whistleblower hotlines.

Organizations manage the hotline process in various ways.  There is no single method that can be pointed to as a leading practice for all organizations. Companies must evaluate their capabilities, processes, and culture to determine the best method to manage and handle the hotline.  This includes determining whether the operation of the hotline will be insourced or outsourced. This course further evaluates information regarding the operation of the hotline, managing information, and investigating hotline calls.

This CPE Course covers critical aspects such as the choice between outsourcing and insourcing hotlines, effective communication and training strategies, procedural considerations, and the importance of monitoring and strengthening hotlines. It emphasizes the significance of whistleblower rights, investigation tactics, and methods to focus on encouraging internal reporting. The webinar underscores the enduring relevance of Dodd-Frank regulations and concludes with a strong call for organizations to take the whistleblower process seriously, prioritize quality, and maintain consistent communication.

In this CPE Webinar, we emphasize the importance of managing whistleblower hotlines effectively. We explore various facets, including the decision-making process of outsourcing versus insourcing, communication and training methodologies, procedural guidelines, and the significance of monitoring and strengthening hotlines. 

Major Topics covered in this CPE Auditing Course:

  • Managing, and Strengthening hotlines
  • Actions: Dodd-Frank
  • Whistleblower rights
  • Investigation Tactics
  • Methods for focus 
  • Internal Reporting

Join this course it will highlight the importance of safeguarding whistleblower rights, employing effective investigation tactics, and deploying strategies that foster internal reporting.

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Auditing for Certified Public Accountants (CPA-US) 1.5 CPE Approved
Internal Auditing for Certified Internal Auditors (CIA) 1.5 CPE Eligible
Auditing for Certified Management Accountants (CMA) 1.5 CPE Eligible
Auditing for Delaware Licensed Public Accountant (DE-LPA) 1.5 CPE Eligible
Auditing for Certified Fraud Examiner (CFE) 1.5 CPE Eligible
Auditing for Certified Government Financial Manager (CGFM) 1.5 CPE Eligible
Auditing for Internal Audit Practitioner (IAP) 1.5 CPE Eligible
Auditing for Certification in Risk Management Assurance (CRMA) 1.5 CPE Eligible
Auditing for Certified Internal Controls Auditor (CICA) 1.5 CPE Eligible
Auditing for Certified Financial Forensics (CFF) 1.5 CPD Eligible
Auditing for Qualification in Internal Audit Leadership (QIAL) 1.5 CPE Eligible
Auditing for Iowa Licensed Public Accountant (IA-LPA) 1.5 CPE Eligible
Auditing for Maine Licensed Public Accountant (ME-LPA) 1.5 CPE Eligible
Auditing for Certified Government Auditing Professional (CGAP) 1.5 CPE Eligible
Auditing for Certified Controls Specialist (CCS) 1.5 CPE Eligible
License details Credits Status
Auditing for Certified Public Accountants (CPA-US) 1.5 CPE Approved
Internal Auditing for Certified Internal Auditors (CIA) 1.5 CPE Eligible
Auditing for Certified Management Accountants (CMA) 1.5 CPE Eligible
Auditing for Delaware Licensed Public Accountant (DE-LPA) 1.5 CPE Eligible
Auditing for Certified Fraud Examiner (CFE) 1.5 CPE Eligible
Auditing for Certified Government Financial Manager (CGFM) 1.5 CPE Eligible
Auditing for Internal Audit Practitioner (IAP) 1.5 CPE Eligible
Auditing for Certification in Risk Management Assurance (CRMA) 1.5 CPE Eligible
Auditing for Certified Internal Controls Auditor (CICA) 1.5 CPE Eligible
Auditing for Certified Financial Forensics (CFF) 1.5 CPD Eligible
Auditing for Qualification in Internal Audit Leadership (QIAL) 1.5 CPE Eligible
Auditing for Iowa Licensed Public Accountant (IA-LPA) 1.5 CPE Eligible
Auditing for Maine Licensed Public Accountant (ME-LPA) 1.5 CPE Eligible
Auditing for Certified Government Auditing Professional (CGAP) 1.5 CPE Eligible
Auditing for Certified Controls Specialist (CCS) 1.5 CPE Eligible

Additional Information

Credits

1.5

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

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MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

Explore your career with MY-CPE online CPE Courses for CIA Professionals. Earn valuable CIA CPE credits while expanding your skills and knowledge from anywhere, anytime. Our courses cover a wide range of topics relevant to your field, ensuring you stay up-to-date with the latest developments. With flexible scheduling and expert-led content, MY-CPE provides a convenient and effective learning experience tailored to your needs. Join us today and take advantage of our comprehensive resources to propel your career forward. Let MY-CPE be your trusted partner in achieving your professional goals.

About Instructor

Advance Your Career with Lynn Fountain's CE/CPE/CPD Webinars

Lynn Fountain , CRMA, CPA (US), CGMA

Owner, Lynn Fountain Consulting and Training

  • 4.5
  • rating
  • rating
  • rating
  • rating
  • rating

Lynn Fountain has over 39 years of experience spanning public accounting, corporate accounting and consulting. 20 years of her experience has been working in the areas of internal and external auditing and risk management. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance.  Lynn has held two Chief Audit Executive (CAE) positions for international companies.   In one of her roles as CAE, she assisted in the investigation of a multi-million-dollar fraud scheme perpetrated by a vendor that spanned 7 years and implicated 20 employees.  The fraud was formally investigation by the FBI and resulted in 5 indictments estimating a $13M fraud loss.

Ms. Fountain is currently engaged in her own consulting and training practice.  She has successfully executed on several consulting assignments spanning areas of accounting, risk, ERM and internal audit.  She is a highly sought-after trainer and international speaker and has produced hundreds of courses delivered through seminars, conferences and on-demand training.  She is the author of three separate technical books.  

  • Raise the Red Flag – The Internal Auditors Guide to Fraud Evaluations”.
  • Leading the Internal Audit Function
  • Ethics and the Internal Auditor’s Dilemma

Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CPA, CGMA, CRMA credentials. 


On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

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We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

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Very Good

Average

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MBC

Mary Beth Carpenter, CIA

5

Very good information on internal and external hotlines. Great guidelines and things to think about when implementing a hotline in your organization.

EA

Erik Airheart, Accounting and audit managers/practitioners

5

A good overview of the Whistleblower Hotline topic!

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