Utilizing HR Metrics to Illustrate & Enhance Human Resource's Contribution

Course Description
Course Qualification
Presenter
Faq

Course Description

Human Resource Departments have traditionally been concerned with the processing of transactions and administrative functions – often with little or no objective data to provide them feedback on:

The effectiveness of their HR processes
Or the contribution that these processes are making to the organization’s business strategy

However, many senior corporate executives are no longer satisfied with this scenario – they want HR to prove its value and effectiveness through objective data.

HR professionals leading many of the best managed HR departments across the U.S. rely heavily on HR Metrics to guide and improve their departments' performance. They recognize that metrics offer significant benefits to both their departments and organizations.

These HR professionals recognize that:

Metrics is the ‘language of business’. Senior leaders are seeking objectivity. They don't speak in generalities and don't make key decisions based on opinions. Metrics communicate by painting an unbiased, objective and believable picture

They are in the service business and their H.R. function can be seen as only an overhead expense until others see value from the function. They appreciate the fact that the results that they don't objectively report often don’t count

They need metrics to be able to compare themselves to standards and ‘best practices’ in other organizations. That metrics provide early warning signals and identify performance gaps. And that it is difficult to control & improve upon any HR process that is not measured.

Metrics provide a means of increasing visibility, clarifying performance expectations and setting goals. That just measuring an HR process conveys its importance and tends to improve the performance of the process.

Since the leaders of the other functions within their organizations - manufacturing, sales, accounting, customer service, etc. - measure and report their contributions and performance, they as HR professionals should as well.

Click here to access more SHRM Approved PDC courses.

Learning Objectives

To discuss how to use HR Metrics to ‘paint a picture’ and use the ‘language of business’
To discuss how to gauge whether they are satisfying the needs of their internal customers
To explain how to make continuous, meaningful improvements to HR processes
To discuss how to make greater contributions to their business’ strategic and operational plans
To explain how to develop their personalized HR score card
To discuss ways of strategically implementing their HR dashboard
To describe how to select from many potential HR Metrics

Recommended For

This online SHRM PDC webinar is valuable for HR Professionals interested in learning about HR Metrics to enhance their contribution in the organization.
This online CPE/CPD course is recommended for CPAs, CMAs and Other Professionals in HR Roles.

Who Should Attend?

Certified Public Accountant
CPA (Industry)
CPA - Mid Size Firm
CPA - Small Firm
Young CPA

Course Qualification

Webinar Qualifies For

1 PDC Credit for SHRM Professionals (Approval No. 22-7T6U6)
1 CPE Credit of Management for Certified Management Accountants (CMA)
1 CPE Credit of Human Resources for Certified Public Accountants (CPA-US)
1 CPD Credit for Chartered Professional Accountant (CPA Canada)

Presenter

About Presenter

Pete Tosh

Founder The Focus Group

As Founder of The Focus Group, Pete and other TFG consultants have provided strategic consulting and training services to manufacturing and service organizations across the U.S., Canada, Caribbean, Europe and the Middle East. Pete has worked closely with the senior leadership of organizations such as Exxon, Brink’s, EMC, State Farm Insurance, Marriott, N.C.I., Cracker Barrel, Freddie Mac, and YKK. Pete is also the co – author of ‘Leading Your Organization to the Next Level.’

Prior to founding his own firm 20 years ago, Pete had 15 years of extensive experience at the plant, divisional, and corporate levels in the Human Resource and Customer Satisfaction fields. Pete held leadership positions – to include the V.P. of Human Resources and Quality – with Allied Signal, Imperial Chemical Industries, Reynolds Metals and Charter Medical.

A significant amount of Pete’s experience has involved working within and consulting with rapidly growing organizations to include:

completely developing the human resource function and staffing a 300 person manufacturing facility to become fully operational in seven months

creating and delivering the human resource services necessary to support a for-profit hospital management firm’s international growth from 18 to 85 hospitals with the addition of 8,000 employees over an 8 year period

implementing a customer loyalty enhancement and recovery program for the world’s premier international data storage provider while the company was doubling in size.

Pete also frequently creates and facilitates a wide variety of leadership development programs for organizations such as the American Management Association, The Georgia Employers’ Association & The Community Bankers’ Association — “Strategic Planning”, “Moving from an Operational Manager to a Strategic Thinker”, “Managing Organizational Change”, “Profiting from Total Service Leadership”, “Talent Management” and “Implementing & Utilizing the Proper H.R. Metrics.” Employees from over 4,500 organizations have benefited from Pete’s experience and insightful perspectives.

Pete holds a B.A. degree in Psychology from Emory and Henry College and Masters Degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University.

About Company

The Focus Group

thefocusgroup.biz/

The Focus Group is an Executive Search & Management Consulting firm assisting organizations in the achievement of their corporate strategies through:

Executive Search
Enhancing Leadership & Management Teams’ Effectiveness
Strategic Planning

The Focus Group has provided these strategically focused consulting & training services to manufacturing and service organizations across the U.S, Canada, Caribbean, Europe & the Middle East to include: Exxon, Brink's, EMC, State Farm Insurance, Marriott, Cracker Barrel & YKK. Prior to founding The Focus Group Pete Tosh had 15 years of extensive experience - at the plant, division & corporate levels - in the Human Resources & Customer Service fields to include being the V.P. of Human Resources & Quality with Allied Signal, Imperial Chemical Industries, Reynolds Metals & Access Integrated Networks. Pete is co-author of 'Leading Your Organization to the Next Level'

Faq

FAQs content

To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
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Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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