Account Executive, The Focus Group
As Founder of The Focus Group, Pete and other TFG consultants have provided strategic consulting and training services to manufacturing and service organizations across the U.S., Canada, Caribbean, Europe and the Middle East. Pete has worked closely with the senior leadership of organizations such as Exxon, Brink’s, EMC, State Farm Insurance, Marriott, N.C.I., Cracker Barrel, Freddie Mac, and YKK. Pete is also the co – author of ‘Leading Your Organization to the Next Level.’
Prior to founding his own firm 20 years ago, Pete had 15 years of extensive experience at the plant, divisional, and corporate levels in the Human Resource and Customer Satisfaction fields. Pete held leadership positions – to include the V.P. of Human Resources and Quality – with Allied Signal, Imperial Chemical Industries, Reynolds Metals and Charter Medical.
A significant amount of Pete’s experience has involved working within and consulting with rapidly growing organizations to include:
completely developing the human resource function and staffing a 300 person manufacturing facility to become fully operational in seven months
creating and delivering the human resource services necessary to support a for-profit hospital management firm’s international growth from 18 to 85 hospitals with the addition of 8,000 employees over an 8 year period
implementing a customer loyalty enhancement and recovery program for the world’s premier international data storage provider while the company was doubling in size.
Pete also frequently creates and facilitates a wide variety of leadership development programs for organizations such as the American Management Association, The Georgia Employers’ Association & The Community Bankers’ Association — “Strategic Planning”, “Moving from an Operational Manager to a Strategic Thinker”, “Managing Organizational Change”, “Profiting from Total Service Leadership”, “Talent Management” and “Implementing & Utilizing the Proper H.R. Metrics.” Employees from over 4,500 organizations have benefited from Pete’s experience and insightful perspectives.
Pete holds a B.A. degree in Psychology from Emory and Henry College and Masters Degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University.
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69 Ratings
SA
Jan 17th, 2022
Metrics formulas are great
MS
Jun 16th, 2022
Very relevant to my job
ET
Jun 3rd, 2022
n/a
KB
May 23rd, 2022
The video did a lot of buffering, kicked me out once, and was sometimes hard to understand.
KE
May 23rd, 2022
The content was great- there was an issue with the audio so some parts were challenging.
1 Credit
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Personnel/Human Resources
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