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Utilizing HR Metrics to Illustrate & Enhance Human Resource's Contribution

  • CPA (CA)
  • CMA
  • CPA (US)
  • SHRM
  • Course Description
  • Course Qualification
  • Presenter
  • Faq

Course Description

Course Description

Human Resource Departments have traditionally been concerned with the processing of transactions and administrative functions – often with little or no objective data to provide them feedback on:

  • The effectiveness of their HR processes
  • Or the contribution that these processes are making to the organization’s business strategy

However, many senior corporate executives are no longer satisfied with this scenario – they want HR to prove its value and effectiveness through objective data.

HR professionals leading many of the best managed HR departments across the U.S. rely heavily on HR Metrics to guide and improve their departments' performance. They recognize that metrics offer significant benefits to both their departments and organizations.

These HR professionals recognize that:

  • Metrics is the ‘language of business’. Senior leaders are seeking objectivity. They don't speak in generalities and don't make key decisions based on opinions. Metrics communicate by painting an unbiased, objective and believable picture
  • They are in the service business and their H.R. function can be seen as only an overhead expense until others see value from the function. They appreciate the fact that the results that they don't objectively report often don’t count
  • They need metrics to be able to compare themselves to standards and ‘best practices’ in other organizations. That metrics provide early warning signals and identify performance gaps. And that it is difficult to control & improve upon any HR process that is not measured.
  • Metrics provide a means of increasing visibility, clarifying performance expectations and setting goals. That just measuring an HR process conveys its importance and tends to improve the performance of the process.

  • Since the leaders of the other functions within their organizations - manufacturing, sales, accounting, customer service, etc. - measure and report their contributions and performance, they as HR professionals should as well.

Click here to access more SHRM Approved PDC courses.

Learning Objectives

  • To discuss how to use HR Metrics to ‘paint a picture’ and use the ‘language of business’
  • To discuss how to gauge whether they are satisfying the needs of their internal customers
  • To explain how to make continuous, meaningful improvements to HR processes
  • To discuss how to make greater contributions to their business’ strategic and operational plans
  • To explain how to develop their personalized HR score card
  • To discuss ways of strategically implementing their HR dashboard
  • To describe how to select from many potential HR Metrics

Recommended For

  • This online SHRM PDC webinar is valuable for HR Professionals interested in learning about HR Metrics to enhance their contribution in the organization.
  • This online CPE/CPD course is recommended for CPAs, CMAs and Other Professionals in HR Roles.

Who Should Attend?

  • Certified Public Accountant
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1 PDC Credit for SHRM Professionals (Approval No. 22-7T6U6)
  • 1 CPE Credit of Management for Certified Management Accountants (CMA)
  • 1 CPE Credit of Human Resources for Certified Public Accountants (CPA-US)
  • 1 CPD Credit for Chartered Professional Accountant (CPA Canada)

Presenter

About Presenter

Pete Tosh

Founder The Focus Group

As Founder of The Focus Group, Pete and other TFG consultants have provided strategic consulting and training services to manufacturing and service organizations across the U.S., Canada, Caribbean, Europe and the Middle East. Pete has worked closely with the senior leadership of organizations such as Exxon, Brink’s, EMC, State Farm Insurance, Marriott, N.C.I., Cracker Barrel, Freddie Mac, and YKK. Pete is also the co – author of ‘Leading Your Organization to the Next Level.’

Prior to founding his own firm 20 years ago, Pete had 15 years of extensive experience at the plant, divisional, and corporate levels in the Human Resource and Customer Satisfaction fields. Pete held leadership positions – to include the V.P. of Human Resources and Quality – with Allied Signal, Imperial Chemical Industries, Reynolds Metals and Charter Medical.

A significant amount of Pete’s experience has involved working within and consulting with rapidly growing organizations to include:

completely developing the human resource function and staffing a 300 person manufacturing facility to become fully operational in seven months

creating and delivering the human resource services necessary to support a for-profit hospital management firm’s international growth from 18 to 85 hospitals with the addition of 8,000 employees over an 8 year period

implementing a customer loyalty enhancement and recovery program for the world’s premier international data storage provider while the company was doubling in size.

Pete also frequently creates and facilitates a wide variety of leadership development programs for organizations such as the American Management Association, The Georgia Employers’ Association & The Community Bankers’ Association — “Strategic Planning”, “Moving from an Operational Manager to a Strategic Thinker”, “Managing Organizational Change”, “Profiting from Total Service Leadership”, “Talent Management” and “Implementing & Utilizing the Proper H.R. Metrics.” Employees from over 4,500 organizations have benefited from Pete’s experience and insightful perspectives.

Pete holds a B.A. degree in Psychology from Emory and Henry College and Masters Degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University.

About Company

The Focus Group

thefocusgroup.biz/

The Focus Group is an Executive Search & Management Consulting firm assisting organizations in the achievement of their corporate strategies through:

  • Executive Search
  • Enhancing Leadership & Management Teams’ Effectiveness
  • Strategic Planning

The Focus Group has provided these strategically focused consulting & training services to manufacturing and service organizations across the U.S, Canada, Caribbean, Europe & the Middle East to include: Exxon, Brink's, EMC, State Farm Insurance, Marriott, Cracker Barrel & YKK. Prior to founding The Focus Group Pete Tosh had 15 years of extensive experience - at the plant, division & corporate levels - in the Human Resources & Customer Service fields to include being the V.P. of Human Resources & Quality with Allied Signal, Imperial Chemical Industries, Reynolds Metals & Access Integrated Networks. Pete is co-author of 'Leading Your Organization to the Next Level'

Faq

FAQs content

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Utilizing HR Metrics to Illustrate & Enhance Human Resource's Contribution

FREE

1 Credit

Subject Area

Human Resources

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