Writing Success: Essential Email Skills for Professionals

Learning Objectives

• Discuss how to trim unnecessary details and condense verbose phrases in writing.
• Analyze appropriate utilization of active and passive voice while writing.
• Explain how to avoid costly mistakes in grammar, spelling, and pronoun usage.
• Discuss conciseness and attention to detail, spotting common mistakes.
• Analyze practical email etiquette for focus and responsiveness in navigating overflowing inboxes.
• Explain categorizing emails by urgency to enhance efficiency and minimize distractions.
• Inspect email strategy tips and industry-specific etiquette to elevate CPA practice.

Course Description

Join our comprehensive CPE webinar for vital business communication skills. Refine concise writing, inbox management, and professionalism. Master effective responses and readability for impactful correspondence.

Our online course opens the door to refining your writing prowess by focusing on clarity, conciseness, and attention to detail. Learn to craft impactful messages by trimming unnecessary words, condensing verbose phrases, and mastering the nuances of active and passive voice. We'll unveil the pitfalls of grammar, spelling, and usage errors while navigating the complexities of politically correct pronouns and the deceptive nature of technological aids like spell checks.

Email management lies at the heart of every professional's productivity. Navigate the labyrinth of your inbox with expert strategies tailored for CPAs. Discover how to categorize emails based on urgency and importance, create templates for routine inquiries, and leverage time-saving tools. Elevate your efficiency, professionalism, and client relations by mastering the art of concise yet impactful communication in the digital sphere.

Our CPE Communication webinar delves into the crux of business writing essentials, equipping you with skills vital for navigating the 125 daily business communications. Dive into terminologies, word choices, and writing checklists that lend professionalism, clarity, and tone-smartness to your written communications. Furthermore, master the intricacies of email etiquette, professionalism, and the timing of communications to create a more respectful and productive workplace environment.

Finally, we unlock the secrets to mastering readability in your business writing. Understand how your audience absorbs information and tailor your correspondence to match their preferences. Discover seven strategies to ensure user-friendly content that aids retention and comprehension. 

Major topics:

• Clarity, Conciseness, and Attention to Detail in Writing
• Efficient Email Management for CPAs
• Handling Criticism and Constructive Feedback
• Business Writing Essentials: Professionalism, Clarity, Key Skills
• Email Etiquette and Professionalism: Dos and Don'ts
• Mastering Readability in Business Writing: Audience Reception, Strategies, Tools

Overview

• Four hallmarks of a great sentence

  4 mins
• Condense wordy phrases - conciseness

  15 mins
• American and Canadian spelling differences

  43 mins
• Typical outcomes with focus on email overload

  69 mins
• Steps to a time management matrix for effective email management

  105 mins
• The word "And" and unique interpretation of statement

  164 mins
• Acronyms and Abbreviations

  211 mins
• Example of Artificial intelligence (AI)

  253 mins
• Readers should never have to read a sentence more than once

  280 mins
• Additional items

  299 mins