The Most Important Question in Problem Solving – That is Seldom Asked 1 Credit
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Effective problem-solving starts with accurate problem categorization, and in this CPE Course, we'll help you distinguish between unexpected issues and process limitations.
Business problems typically fall into two categories: those that arise unexpectedly and those rooted in process capability or capacity issues. Process-related problems, on the other hand, stem from inherent limitations within the business processes, indicating a need for strategic improvements. We'll discuss how recognizing the nature of a problem is crucial to finding an appropriate solution.
One of the common pitfalls in business problem-solving is assuming a problem's category without proper validation. In this CPE Course, we will share strategies for accurately determining the nature of a problem and ensure that your efforts are directed toward meaningful resolutions. You'll learn techniques to validate your assumptions and avoid the common trap of applying the wrong type of fix.
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Join this webinar by Raymond Sheen to refine your problem-solving skills and enhance your business operations. Let's embark on this journey to master business problem-solving together!
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Raymond Sheen, PMP® LSS BB, is president and founder of Product & Process Innovation, Inc. He is a veteran business leader with over 35 years of executive, functional, and project management experience working in GE, the US Air Force and as an independent consultant. Ray is author of the book, Guide to Building Your Business Case, published by Harvard Business Review Press and a contributor to the book, Guide to Project Management, also published by Harvard Business Review Press. Ray teaches process improvement, digital transformation, project management, product development and strategy development topics through Worcester Polytechnic Institute in Massachusetts.
Ray received his B.S. in Mechanical Engineering from the United States Air Force Academy and his M.S. in Astronautical Engineering from the Massachusetts Institute of Technology. He has recently completed a graduate certificate in Digital Leadership and Strategy from Boston University. He also attended numerous business management and executive management training programs while at GE. Ray is a Fellow at the Institute for Digital Transformation and a member of the Project Management Institute (PMI and the Institute of Electrical and Electronic Engineers (IEEE).
The focus of Ray’s work has been the management and deployment of technology in various industries and business functions including finance, engineering, marketing, manufacturing, service, and IT. Ray has completed projects, managed teams and delivered training and consulting on three continents and 15 countries.
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We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.
To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.
Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.
To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.
After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.
We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
CB
This was very interesting and didn't drag on. Very good information!
MM
Great class on a difficult and oft neglected concept.
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