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Why Put a Canary in a Coal Mine? - Measure what matters

4.5 (222)

Ed Kless


Monday, April 13, 2020 | 12:00 PM EDT

  • CPA

1 Credit


Subject Area

Business Management and Organization

Course Description

This session is dedicated to the possibility that a firm can increase its financial performance by changing to measurements used from inwardly facing to measurements that look outside the firm. Changing these metrics is not easy as it requires firms to think differently than they have in the past. If you believe you can think a bit differently about your firms' measurement systems, this is a conversation you should join.

Learning Objectives

  • Unlearn
  • How to construct a theory
  • See why predictive indicators are better than performance indicators
  • Understand the basics of NPS
  • Using value as a strategic tool

Who Should Attend?

  • Accounting Firm
  • Business Owner
  • CPA - Large Firm
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • CPA in Business
  • Entrepreneurial CPA
  • Young CPA


    [no_of_record] => 222
    [average] => 4.5180




Ed gave a practical experience on the topic and shared a great insight into the performance metrics for the firms. I learned a lot of new things by attending this webinar


The instructor, Ed Kless, was able to get through all of the material without rushing; He explained the presentation in a detailed and precise manner which was very helpful for me.


Learned a lot of new things and The presentation was very interesting and the speaker was skilled in utilizing the displays in presenting the information of the webinar."


He explains and presented each and every point in a simplified and easy manner. Very Engaging and good source of information shared by him.


Excellent presentation by Ed. Earlier I have attended his webinars he is an excellent presenter. The way he explains the topic in a very easy and meaningful way.