Handling the difficult employee 1 Credit
Learning mode
Just about every workplace has at least one difficult employee.
A difficult employee is not just a problem between one employee and another. If one person makes life difficult for the company, discontent can fester and become a major distraction. The air of dissent affects everyone and can cause a dramatic decrease in productivity and the departure of other employees. If handled correctly, you have the power to diffuse the situation and return the team to productivity.
In this Online CPE Webinar on Business Management, we will identify the various types of difficult employees and various strategies that can be used to deal with them.
Difficult employees can hurt the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. These conversations occur when a lot is at stake and emotions run high. The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies.
During the CPE/CPD Webinar, Bob Churilla will help us explore the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior.
Explore Leadership & Management Package for SHRM Here.
| License details | Credits | Status |
|---|---|---|
| Business Mgmnt and Org for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
| Business Mgmnt and Org for CPA in Canada | 1 CPD | Eligible |
| Business Acumen for SHRM Professionals (Approval No. 26-UTEF5) (Valid upto : Dec 31, 2026) | 1 PDC | Approved |
| Business Mgmnt and Org for Certified Management Accountants (CMA) | 1 CPE | Eligible |
| HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686278) (Valid upto : Nov 30, 2025) | 1 RCH | Approved |
| Business Mgmnt and Org for Delaware Licensed Public Accountant (DE-LPA) | 1 CPE | Eligible |
| Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
| Chartered Accountant - ICAEW | 1 CPD | Eligible |
| Business Mgmnt and Org for Iowa Licensed Public Accountant (IA-LPA) | 1 CPE | Eligible |
| Business Mgmnt and Org for Maine Licensed Public Accountant (ME-LPA) | 1 CPE | Eligible |
| Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
| Chartered Accountants - Scotland | 1 CPD | Eligible |
| CPA - Ireland | 1 CPD | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
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HTK
Good matierial
JW
thank you for the categories of difficult employees
Feb 24, 09:30 AM ET
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