myCPE

HR’s needed use of Metrics and Predictive Analytics to build a highly engaged Workforce 2 Credits

Jan 04, 2023, 10:00 AM ET

HR’s needed use of Metrics and Predictive Analytics to build a highly engaged Workforce 2 Credits

  • Rating

    4.1

  • Reviewed on

    February, 2025

  • Subject Area

    Personnel/Human Resources

Select your learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
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  • Answer the polling questions
  • Get your certificate
Jan 04, 2023, 10:00 AM ET

Learning Objective

  • To analyze what is people/workforce analytics.
  • To discuss how does people/workforce analytics differ from “metrics.”
  • To analyze how does analytics add value to an organization.
  • To discuss how workforce analytics initiatives must align with the overall talent management strategy within the organization.
  • To explain typical job titles and functions within a “people/workforce analytics career.
  • To review the analytics maturity model – hindsight – insight – foresight.
  • To discuss what senior management wants and asks about.
  • To analyze specific lists of metrics within all functions of hr management.
  • To discuss the specific impacts of covid on the workforce and the analytics needed to measure that impact.
  • To discuss sample dashboards related to analytics and metrics.
  • To discuss the importance of “storytelling” and visualization.
  • To explain “leading” and “lagging indicators.”
  • To discuss the importance of change management to ensure success in all related metric activities and resultant actionable insights.

Course Overview

The pandemic has created huge challenges for the workforce and the management of the workforce. Executives at all levels must identify many critical issues related to working from home – remote employees and their engagement and thus their efficiency and effectiveness.

As a Human Resource Professional, this CPE webinar will help you understand the issues and develop initiatives to monitor your employees’ well-being and how to use underlying data maintained in a top-tier HRIS to build a retention strategy and predict future workforce impacts.

This Online CPE webinar explores the overall concept of Workforce Analytics. What they are? How do they differ from Metrics? And how Workforce Analytics is critical in addressing the issues raised by the Pandemic – for any company.

This PDC/ RCH Course will define the critical metrics needed by a company to comply with government legislation (the US focused) and to track and maintain data about their workforce in terms of safety, location, agility, job sharing, etc.  Additionally, it will focus on the underlying data found in HRIS applications and discuss Out of Box functionality displayed in Dashboards and delivered Metrics to help identify workforce status – both for current and future makeup.

The speaker Marc Miller will clarify the need for a strategic approach by HR and how HR must be the main source of communications and empathetic leadership in these new normal times by having a strong focus on Change Management activities as well.

Check out our HR-related certified courses on Managing HR Challenges | Stress Management |HR Laws and Compliance.

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Personnel/Human Resources for Certified Public Accountants (CPA-US) 2 CPE Approved
HR metrics for SHRM Professionals (Approval No. 26-M3ETR) (Valid upto : Dec 31, 2026) 2 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 688314) (Valid upto : Nov 30, 2025) 2 RCH Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) 2 CPE Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) 2 CPE Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) 2 CPE Eligible
License details Credits Status
Personnel/Human Resources for Certified Public Accountants (CPA-US) 2 CPE Approved
HR metrics for SHRM Professionals (Approval No. 24-WFHW5) 2 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 615687) 2 RCH Approved

Additional Information

Credits

2

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Marc Miller

Marc Miller

, Marc S Miller Associates

  • 4.1
  • rating
  • rating
  • rating
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MARC S. MILLER as a thought leader, consultant, speaker and author, is a nationally respected authority on Human Resource Information Systems with over 35 years experience with all aspects of technology solutions for Human Resources.  His nationwide consulting firm, a sole proprietorship, together with his industry visibility, has made Marc S. Miller one of the HR Technology industry's most recognized voices.  He uses his thought leadership, significant industry experience and contacts to provide insight into the important trends surrounding HR Technology.  In great demand, Marc has been a featured speaker and presenter at numerous HR and HCM technology meetings both industry focused and at many HRMS providers User Conferences.  His blogs and webinars are always well viewed and attended.  His 2012 book, "HeroicHR", now in its Second Edition, remains in high demand.

Marc’s consultancy focuses on all matters of helping his clients build a comprehensive HR technology strategy. He supports his clients in developing their HR Needs analysis, the preparation of a thorough Request For Proposal (RFP), vendor proposal evaluation and selection activities, including contract negotiation.

He is a founding member of the NYC IHRIM Association chapter. In 1995, he received IHRIMS’ highest National award, its “Summit Award” for overall industry contributions.

He is an Adjunct Professor for HR and HR Technology in the Masters Degree programs at New York University (NYU),  Long Island University  (LIU) and Manhattan College.

His nationwide consulting firm, (now in its 34th year!!)  and his industry visibility and New Yorker attitude, has made Marc Miller one of the HR Technology industry’s most recognized (and invigorating) thought leaders and speakers. 

His new book THE DEATH OF HR: WHO KILLED H. (Harriet) R. (Rose) Job? – A Cautionary Tale and a Detective Story”  is available through his website.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

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BVL

Benjamin Van Loon, CAE

5

This course was helpful for me in my pursuit of my CAE certification.

MR

Michael Ricozzi, CPA (US)

5

great course .. I can not wait to share with my Company

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